Dwell Summit

Dwell rented one of my properties for several years. They did a great job of keeping it rented and taking all the stress from rentals. They were a fantastic landlord, super responsive to any issues that arose and easy to work with. Thank you!

I had a wonderful experience with Dwell Summit. My roommate and I are moving to Breckenridge from Boston, and we did the Half-​Day Rental Finding Tour. Once booked, I talked to Tanya over the phone multiple times the week leading up to our trip. She took us to see six properties, and we ended up renting the first apartment we saw. A wonderful experience– it really made the whole moving process so much easier.

I’ve used Dwell for the last three years. I’m a property owner in Breckenridge and I used Dwell for long-​term rentals. Overall it was a really mixed experience. I felt like Dwell had a good knowledge of the rental market in Summit County. The company got me exactly what I was looking for as far as rental amount. The property was always rented pretty quickly. However, over that three year period I found that Dwell was consistently an advocate for the tenant. Sometimes it was late rent, damage to the home or the interpretation of normal wear and tear.
For example, a gate to the deck was missing. This is a swinging gate that had a latch. We had new tenants and the missing gate was brought to my attention. When I asked Dwell about this, they responded, «It’s probably due to the very poor condition of the deck, that’s normal wear and tear.» The deck is in new condition The missing gate was something that should’ve been spotted when the walk-​through was done.
We had tenants that were consistently behind with rent. Not Dwell’s fault at all. However, Dwell told me what a stand up individual this person is and that they are just going through a difficult time. So, I gave them a break on rent. Well, the tenants moved out in the middle of the night and left the house in a really horrible state. Just to be clear, a horrible state is when someone defecates on my couch. Again, not Dwell’s fault. But, I should immediately be told about the extent of the damage. I didn’t learn about the extent of the damage until I read through the insurance adjuster’s notes a month later. I felt like Dwell intentionally withheld information from me.
So, if you’re a property owner and thinking about going with Dwell, think again. If you’re a renter, Dwell is the company for you. They got your back.