Farmers Insurance – H Dwayne Mullins

Dwayne has been my insurance agent for well over 7 years. Since I have been with him I have gotten married, bought a house (insured through him), had a child, built a business. I trust him with all of my insurance needs and have never experienced anything but superb service. He and his team are highly responsive, always accommodating and go far beyond. I’ve been sitting in a car dealership on a Sunday and contacted him via email with the changes needed in my policy and first thing Monday morning, before i hit the road I have an updated policy and Evidence of insurance emailed to me to print and stick in the glove box.
You just don’t get service like that anymore. People in this industry take a very hands off approach nowadays. I will always pledge my undying allegiance to this team as I got into a car accident when I was 4 months pregnant, I was in a middle left hand turn lane turning left and this idiot in the far left turn lane decided to go straight… right into my car! I landed in the hospital a day later and ended up staying for 3 – 4 days after from the crash and the stress of it.
After all of that AAA, the other drivers insurance company wasn’t going to pay out to fix my car or handle my rental car while the car was in the shop for extensive body damage. Dwayne fought for me tooth and nail and got everything under the sun covered by AAA, and since then… I have never had any intention of leaving. I refer as many of my clients to him as possible because he and his team are just that great!