Got A Party

Have been using them for the past two years for my business’s parties and their service is always reliable and courteous. Plan on continuing hiring them for leasing their jumpy houses.

I wish I could give 0 stars, but I can’t. For my wedding at beautiful Bella Torre Estates (May 21^st), we ordered a dance floor advertised as 3×3 wooden squares. On May 20^th, they delivered a plastic snap-​together piece of GARBAGE (Photos attached). The pieces were not even and the venue coordinator said it was a total liability. Initially, the delivery guy promised us we could get a full refund for it, because there was another venue that wanted it for the weekend. They completely lied and told our venue coordinator that we declined a «sub-​floor», but this was the very first time we had ever heard of it. After this, the owner Tom absolutely refused to give us a refund. Come to find out, they picked up the dance floor, drove it to another venue, and made money from BOTH of us. This is NOT the way to run a business and I would absolutely never use them again. We ended up losing $ 300 for a cheap, DANGEROUS floor that we never even got to use.

Excellent service from start to finish. This was my first time using this company and I was thrilled with every interaction with them. From first taking the order and discussing the options, to delivery and pick-​up they were responsive and professional. We had a baby shower for 30 so rented tables, linens, chairs, glasses and china — all was in excellent condition.

The people down at Got A Party are heroes! After booking a bounce house with another company and them NEVER showing up we needed a bounce house at the last minute, we called all over pittsburg, antioch, Brentwood and Oakley with no luck until we tried Got A Party. They really saved my nephews special day in a big way plus they were much cheaper then most other companies. I can not say enough good stuff about this company, they are super professional and compassionate and genuinely care about their customers. Thanks again guys you rock!

Have used Tom’s company for over 20 years now and have never been disappointed! If something is forgotten it gets there in a really short amount of time, and I know how often this company donates towards local events. LOVE them!

Great service! Extremely fair and fixed any of our issues if any arise. We have rented many times from them and always are satisfied. Highly recommend!

They answered their phone on the second ring. Tom and the entire Got A Party team is absolutely great to work with.

HOW MUCH DO I LOVE Got A Party??? SIX Stars worth! Tom is so accommodating and a professional to work with — even when I’m not… Thank you for making my party’s enjoyable and my guest can have a place to sit and enjoy each other.

I initially drafted a 5 STAR review solely based on the delivery, setup, products and customer service up to my event date. I rented 2 jumpers, 20 chairs, and 2 tables. My problem is that they didn’t have the 3in1 water jumpy I originally reserved in stock so they brought a 2in1 water jumpy instead. Honestly, the 2in1 worked out great so I was fine with that. The driver was kind enough to bring to my attention that the one I received was $ 25 less than what I paid for and he instructed me to call the office for my refund. So that was 10÷4÷14. It’s now 11÷17÷14 and after numerous messages and actually talking to a staff at one point (he promised to call back after checking with the delivery guy, but he NEVER DID), I have not received a $ 25 refund nor have I even received a phone call back. I really didn’t expect this based on the awesome service I received up to my kids’ birthday party. They will never get my business again! I don’t recommend this place. I’m very disappointed and feel cheated.
*Updated* 12/​20/​14*
Out of the blue, I decided to try to call them again for my refund. I received a call back, they apologized for the miscommunication, and I received a refund check 2 days later. I appreciate that they were finally able to fix the situation although I shouldn’t have had to call so many times.

Got A Party is ran by the most friendliest people. I have a bad habit going in there for last minute requests trying to rent chairs for BBQ’s, extra tables for Thanksgiving guests, table cloths… all kinds of request. They’ve always been accommodating with the «no problem» attitude and without nickel and diming me. Would absolutely refer family and friends.

First off, I don’t see how they could have any bad reviews! I will admit when I went to their shop I was a bit skeptical because its a hole in the wall but after everything was said and done I felt good about it. The prices are more then reasonable, you don’t have to pay anything up front and everyone was super friendly! Everything was clean on pick up and drop off and when one of the employees came to pick up our jumper he took the rest of the stuff too! (we were supposed to drop it off Monday) talk about convenience. I forget his name but he’s a tall slender gentleman who has worked their 7 years, wish we had more to tip him at the time but definitely will get him next time.

Got-​A-​Party was nothing but a pleasure to plan my Bridal Shower with. This company went above and beyond with their customer service, and the entire time they made sure that all my needs were accommodated. My Bridal Shower was «Breakfast At Tiffany Theme» and my linen colors were perfect, they had the right amount of glassware, the decorations were to die for-​beyond happy! They even had a picture booth set up in the theme colors so that we could use props to take funny pictures with, it honestly made the shower that much more eventful and fun. Not to mention, the Mimosa Bar idea they gave me! So fun yet, classy, their professionalism really shows– they had so many shower ideas and really took the time to meet my needs and make this whole experience unforgettable in all the right ways! As a bride-​to-​be, planning your wedding should be as stress-​free as it can be and as fun & memorable as possible and Got-​a-​Party met up to those standards and then some. I would highly recommend them to any bride looking to book and plan her bridal shower and/​or wedding. I am without a doubt booking them for my wedding, as a matter of fact I already booked them! I can’t wait to see how amazing they will make my special day look, amazing-I’m sure!

The service and princing fabulous and affordable! Soooo glad these guys were available for my daughers 7^th birthday it was awesome. They brought tables and chairs bouncy houses popcorn machine. all was a hit!!! They came on time set up fast and back again to get everything out of there! Good job guys!

I called this place twice, the first time I left a message (there was no voicemail greeting indicating this was GOT a PARTY) and never received a phone call back. The 2^nd time I called the phone just rang and rang and rang. After this incident I decided that was the last time I would call them. I like to keep my business local to Brentwoond, I will look else where.

Picked up a cotton candy machine for our preschools end of the year party. The employee was very friendly. She didn’t have the regular sugar in stalk so she was going to give me both flavors that were available so that the teacher can decided on which one to use. While in the back getting the cones she happened to find the sugar requested so I gave back the other 2.
The cost of the machine was very reasonable. The stand was not included which the teacher didn’t realize. I would just make sure that customers know that it’s an extra $ 15. Not bad, but still would have been great to know.
Dropped off the machine today (24hr rental) and they were very nice. I’ll be happy to order from them for personal use.

I’ve rented various things from this company for years and will continue to do so in the future. Tables, chairs, china and such always clean and the count is right. I can’t ask for more…

I tried to call Got-​A-​Party about 5 times at various times throughout the day and on different days. They never answered their phone, even when it was during business hours. I’m at work during their business hours so I couldn’t stop by and this was the only way I could get a hold of them. I did not leave a message, but I was in a trime crunch and couldn’t wait to be called back. I called Bailey’s Rentals in Brentwood instead and they answered right away – I had my rental order taken care of in about 2 minutes. I would definitely NOT recommned Got-​A-​Party if you are looking for fast, consisent service. I agree with Kelly R-​I would give them no stars if I could.

If I could put no stars I would. These people suck a@@. My daughter broke out in what her doctor thought was scabies after being in their jumpy house. I called them to let them know and they couldn’t even call me back. What kind of business are these people running. I will NEVER use them and tell all my friends and family not to use them either.