Men’s Wearhouse and Tux

Ok, I am tall and was bigger but a recent tune up on diet resulted in two sizes drop and an inch off my neck. My awesome NYC type suits needed extra time at the tailor so I was stranded without a decent fitting outfit. Code three to MW, and Ritchie who has saved me many times, got me into a Calvin Klein black suit in one day so I could attend a funeral. They had a sale so got two. The ties were great and a formal art event that I wore the suit and one new tie to, had a few folks saying i looked great …
I thought I could actually do a commercial for them as I told the art geniuses it was all MW! Everyone loved it! My older shirts they are custom made and cost a bundle were totally bloused out and the collars looked pretty bad as they were just too big.
A return emergency run to that store to Corey, educated me in the range of shirts they offer. Off the shelf we found a selection of dress blue and white collared shirts that fit better than any made to measure shirt I had! Very weird ! I told Corey I needed to unpin them and get to the dry cleaners. He looked at me and laughed and said no, just wash them at home cold and hang before final dry cycle and. They will hold the creases. They did, l learned, they earned !

I’ve had to return to the store for several reasons since my first visit, and have been treated well every time since my first experience. Everyone was helpful, polite and kind.

We’ve been here about 2 – 3 times, picking up tuxedo rentals for friend’s weddings. Customer service has been awful. We always stand around the tuxedo area for a good 15 minutes at least, until someone is able to help us. It seems like there is only one person working in the tuxedo area, and 10 for regular suits. We’ve also waited while the tux person finished waiting on a previous customer, which is fine. But then the SA is clearly in no rush, and asking the first customer about their job, what high school they went to, just taking their sweet time, and we don’t get acknowledged at all, that’s frustrating.

Recently had to buy a suit for my sisters wedding in South Africa. Corey was extremely helpful. Not only did he know exactly about the climate for an outdoor wedding in the area, but he was able to help me find exactly what I wanted and needed — for a 6’5 250 pound guy thats no easy task. Would recommend to anyone.

I shopped here but didn’t buy. I found clothes for half the price at another men’s store in town. The staff was pretty aggressive about getting me to try on stuff and didn’t give me any time to shop and browse. I’m not really a fan of the overly helpful retail clerk business model.

My fiancé and I set up an appointment at Men’s Wearhouse after a disappointing experience at a different local tux rental shop. Kat was amazing. She devoted her full attention to us for an hour, making sure we got exactly what we were looking for. When my fiancé’s fitted shirt was a bit tight in the neck, she gave him an extender to make it more comfortable, unlike the other store that basically told him he would just have to deal with the tight collar if he wanted the fitted shirt. She helped us differentiate the groom’s tux from the groomsmen’s tuxes in a fun but subtle way. Their price was better for a better looking tux, too. We really appreciated the service we received, and we are confident that the tuxes will be perfect when we pick them up for our wedding day.

Wow. Just wow. I was impressed with this Men’s Warehouse initially because I didn’t realize they sold more than just suits and tuxes. There were premium brand denim selections, shirts, accessories — pretty cool actually. But I wasn’t there to shop around tonight. I went with my boyfriend so he could get fitted for a rental tux for an out of town wedding which the couple had already ordered. Should’ve been in and out. We were greeted by what looked like some salesmen sitting down, reading magazines kind of near the door. They pointed us to the back corner. We came upon the rental desk (I guess?) where a young guy started to ask what we were doing there, getting our info, etc to look up the wedding group (since the couple already selected the tuxes). The guy didn’t make eye contact with us, never said his name, didn’t smile once, and what really bothered me the most was that he totally ignored me completely. I’m a woman, and I’m there with my boyfriend, but I’m not invisible! It was incredibly rude. Even when I spoke to him or asked a question, this dude would just totally ignore me. I watched him do the measurements over my boyfriends hoodie and it was totally sloppy. The tape was stuck on the hoodie and all crooked. When he did his backside he pulled the tape over his wallet even. I know how to take these measurements and I was so tempted to correct this goofball, but I realized he wouldn’t listen to me anyway so I just watched. Aside from the bad customer service, this guy was remarkably smelly. I’m not saying this to be mean, but damn! He had long hair that was super greasy and frizzy at the bottom, and a big bushy, unkempt beard. His shoes were dirty and looked muddy, and this dude REEKED of BO. If a man is going to have long hair and a beard, (despite the «clean cut» reputation that MW sells), then you at least need to have it clean and maintained. It should be brushed at the least, and maybe pulled back. Your beard shouldn’t be bushy and raggedy. This dude looked like a greasy mop with a frumpy suit and dirty shoes. I was really surprised because I expected the men at MW to be more put-​together. After all, isn’t that the point of their business? I would be willing to try shopping at a different MW in the future to check out their extended lines, but I will NEVER recommend this location — nor will I return to buy anything for the men in my life!

I recently needed to help my Dad get something suitable to wear to a funeral and for myself as well. We ended up getting excellent and more fashionable choices than we originally envisioned. Senior store manager Fred Singler and his staff are absolutely excellent. They will help you if you let them do their jobs which in our case was to suggest a few better ideas than what we thought we were looking for, and they were 100% correct. We had a fantastic experience and would recommend them to anyone who needs to attend an event where they absolutely need to look fabulous.

We have a very picky teenager who is self-​conscious of his image. Kat (who seemed to be the store manager), Mike and Julia dealt with it like pros. They helped us talking through where he wanted to wear his pants. It was an extremely difficult job, considering my son’s attitude, the fact that this was his first ever suit in his life, and other family tensions plus the fact that we had to get the suit done and altered in about eight business hours between Saturday and Sunday about noon. The suit looks great and I think even my hard-​to-​please sign was happy too.
You know what? Your typical snooty mens store would not have taken the time that they did. I will never go anywhere else myself or for any of my three sons

«You’re going to like the way you look» may no longer be their catch phrase, but I liked the way I looked at an Old Hollywood party I attended for Unilocal and it was all thanks to the staff at Men’s Wearhouse and Tux.
I stopped by about a week ahead of the special event, to see what styles were available. The tux specialist was very knowledgable in sizing and what would be appropriate for my Hollywood party. I was up front with my associate, telling her this was just a fun party and I wanted to go lower-​end, but still look good. She totally understood and fixed me up in a fashionable Calvin Klein. When it came time to pick my accessories, I told her they had to be orange. After all, orange is the new black and it is my favorite color. The orange vest and tie, made the tux scream me.
If you need a tuxedo for a special event or a wedding, I highly recommend MWAT. They are way better then Savvi Formalwear in the Loop. When you shop here, ask for Jasmine, she is an amazing.

Ask for Leo! He is the Man! He helped us find the best suits for my executive husband and got us an amazing discount. He wasn’t too pushy and just a pleasure to work with. It’s a great store with a ton of selection. How can you all rate it so low? A great suit is going to cost you some change… and you shouldn’t expect low quality from them. It’s completely worth it to me.

Our experience with Men’s Wearhouse has been absolutely awful. I’m really not sure how they’re still in business.
More than two months out from our wedding date, we placed an order for six suits and they said they would be arriving in a few weeks ‘no problem.’ Apparently, when you order a suit, they scour their system and other Men’s Wearhouse stores to pull the different suit components from those stores. You may be getting a suit someone else has tried on. Buyer beware, give them a fake wedding date weeks or months in advance so they have to have the suits in earlier.
We’ve had to go into the store at least five times to check to see if all pieces of each suit had arrived and to sort them out. They need to update their point of sale system and overall sales processes. If you call and ask if a suit has arrived in the mail, they ask who your sales associate is and then ask you to call back when they’re working. Well, today is convenient for me to come into the store, tomorrow is not. I don’t really care what my salesperson’s work schedule is…
It seems like they’re all working on commission and don’t want to help you if you’re not THEIR customer. They should have all sales and alterations in their computer for easy look up — wishful thinking!
Several of our groomsmen showed up to pick up their suits and they couldn’t find them or parts were missing. This was 1 week before the wedding (granted we purchased these suits 2 months in advance – they were NOT tux rentals). This left us to get rush alterations which we shouldn’t have had to pay for.
The amount of sales incompetence, poor processes and antiquated systems are really surprising for such a national retailer.
We won’t be shopping here again and will recommend anyone else considering to go someplace else. To give you an idea, we spent more time at this store than I did shopping for a wedding dress. That’s how disorganized they are!
Go someplace else!

Went in for a tux measurement even though I wasn’t renting a tux there. They were super helpful and took my measurements without making me wait even though they were a bit busy. Plus it was free!

I purchased two suits for a funeral. I was implicitly told one would be ready the next day at noon so I could wear it.
I showed up at 1:30 and was told the suit was put in the wrong pile and wouldn’t be done until after 3PM! The funeral starts at 3 and to make me feel better about this experience I was given «free» tailoring on my suit that was NOT finished and the one which would be done later in the week.
What really fired me up was when the manager told me, «Well it’s not my fault your suit was put in the wrong pile.» It wasn’t my fault either, but became my problem. If I didn’t need the suit it would have been returned. I am never spending another dollar at this store or with Men’s Warehouse ever again.

Men’s Warehouse is a 5, but Richie in St. Louis is a 10. I told my wife, the next time I need clothes, I will drive to St. Louis to have him help me (no joke, he’s THAT GOOD!!)

I went back Monday for the end of the 50% sale. I’ll just say that not every salesman has the same passion for customer service that Corey has. I left with some great additions to my wardrobe, but without the same great feeling I had after my last visit.

Men’s Wearhouse has been my go-​to spot for years… since my very first suit purchase. Excellent selection of extra long ties, big & tall shirts, belts, shoes, cashmere sweaters… I seriously have no complaints. Robbie at this location always takes excellent care of me, helping me find the perfect fit in a suit or sport coat, getting me hip to any special promotions I’m not already aware of, and showing me what works well with a shirt or tie I’ve picked out.

Following up on my first review, the final fitting went well, the quality of my rental was high, and everything that was supposed to be there WAS there: shirt, pants, suspenders, cufflinks, bow tie, cummerbund, and jacket. There were even collar studs, though I didn’t need them with this particular shirt. Since I had a Saturday morning event in Belleville, I took advantage of the policy that rentals may be returned to the nearest store, which was Fairview Heights that day. I would definitely use Men’s Wearhouse again for tuxedo rental.

So Men’s Wearhouse is what it is… When it comes to suits, I’m a big fan of custom cuts. I have had three custom fitted from Tom James over the last couple years and they are the staple of my wardrobe. That being said, i wear suits everyday and you get some «wear’n’tear». Men’s Wearhouse is the answer.
First off, I buy almost 90pct of my shirts and ties there. I’m 6 – 5 270lbs and need big sizes. Its hard to find extra long sizes with any type of fashion. Men’s has a solid selection of 19 inch neck 36 – 37 shirts — two tone, stripes, french cuff — not bad at all. They have a solid selection of ties. I have bought 20 plus ties there that cost anywhere between $ 50-​$ 70 a pop and have a great thickness, style and blend. (all the other stores in town have the same X-​long selection for the past 20 years — the others simply don’t carry extra long ties.
Ok — so lets get to suits. I won a $ 250 gift certificate from work to Men’s Wearhouse. I used that Gift certificate with a coupon that I received for 50% off all Calvin Klein suits. So i hopped on-​line today and bought a retail $ 519.00 blue pinstripe Calvin Klein suit, flat front, 2 button, vented, lined suit @ 50 long. After factoring in the 50% off and the gift certificate i paid $ 34 on my visa and had it shipped to this location for tailoring. Now granted I am going have them really cut this suit to make it work for me… but what a great deal for $ 34.
Will this replace my custom guy??? Of course not. There is nothing like the feel of a custom suit. That being said, $ 34 is a great deal… i’ve ordered pizza for that much.

Renting or buying, MW does a solid job making sure you get what you need. Every time I go, this place is bursting with customers who must be proudly declaring «good riddance» to the recession, so there’s usually a short wait for service, but the staff here deftly handles the human volume with efficiency and professionalism. I tend to squeeze every last mile out of my business attire, but because MW is always running a sale of some sort, I really have little excuse not to upgrade more quickly.