Annie the cashier was extremely kind and graceful while some woman harassed her in front of us in line tonight. Sorry that your broccoli wouldn’t ring up easily, lady, but you need to learn a little bit of grace like Annie. Thanks for all you do during a season of ungrateful people in too much of a hurry to spare some common decency.
Guy S.
Rating des Ortes: 5 Nashville, TN
2 years since my last review and what a difference. THey’ve back on their game. The service at Publix is on par with Disney… and i should know, i heading Training there for 18 years. Must be the mgmt. I also applaud the fact that they hire diversity… true diversity. This, in an area that’s not too diverse. Bravo!!!
Dave S.
Rating des Ortes: 5 Brentwood, TN
I absolutely love this place and the people who work here. It makes me feel like there is still something special about America. I’m 58 years old. I’ve been in countless grocery stores and worked in one when I was a kid. This is the cleanest, neatest by a mile. Runners up are the other 2 Publix stores I go to now and then. The French bread is fantastic. There are a few things they don’t have but nothing is perfect. The BOGO sales, the $ 10 gas card sales and the fact that every employee in the store bends over backwards to help find or order stuff is amazing. Kroger feels like a dump on the rare occasions I have to go there. I do think seafood prices are high but half price shrimp is a bargain. Manager, Rada, baker Scott, Bill in front, Katie and Robert in deli always make me feel like family Sabrina and the pharmacy crew are also wonderful. There are a dozen other employees whose names I can’t recall right now… Vic, Zach, Drew. On and on. Anyone who doesn’t love this place must be a sad person. I especially admire the company employing people with challenges and having them in well-suited positions. I want to go buy stuff I don’t even need just to be there.
Nathan E.
Rating des Ortes: 1 Nashville, TN
I stopped in around 8:30PM on a weekday after traveling since noon to pick up a few items. After getting my items I went to checkout and got in the only open lane which had one person checking out and paying by check. After waiting at least 5 minutes for the cashier to try and get the check machine to work, another cashier opened a line for another customer and checked her out and the closed the line again. She didn’t bother to ask if I wanted to move over despite looking right at me. It wasn’t until I left the line to ask for a manager that some of the other employees came over to try and assist the cashier. After I was eventually rung up, I was just given a look by the cashier when they handed me my receipt. It wasn’t until at least the 3rd request that they eventually called for a manager. I’ve been to Publix a lot having grown up in Florida; my parents always shopped at Publix so it’s what I use to compare other grocery stores. After living in the midwest for the last few years where a Kroger subsidiary(Payless) was the only grocery store(Wal-Mart and Target were the competitors), I was glad when I moved to Nashville to have Publix again. That said, maybe the times have changed but I no longer find Publix worth it. While almost all Publix’s I’ve been to are clean and welcoming places to shop that’s all they really have going for them now. Without good customer service where ‘Shopping is a Pleasure’, you might as well go to Kroger and save money. I wouldn’t say to avoid Publix because there really aren’t a lot of options out there, but I plan to give the local Kroger a try before I step foot back into a Publix.
Alex P.
Rating des Ortes: 3 Nashville, TN
Their seafood is disappointing because none of it is wild caught and its either farm raised, colored or frozen. And the vegetables and fruits aren’t as fresh and juicy as I’m used to. Not a fan of their selection but they have a great location. It’s too bad things aren’t a little better because this is the closest grocery store to me.
Ashlee B.
Rating des Ortes: 4 Franklin, TN
I never used to be loyal to one grocery store. I used to shop at different places in the community each week until I moved to my latest residence. There is a Publix about 2 miles from me, and I visit the grocery store about twice a week. The quality of their produce and meats is what keeps me going back. My husband and I eat very healthy, so we stick to the freshest products possible. I am always delighted at the ladies in the deli, as they are always so friendly and eager to help. We get other groceries from Publix as well, but what really sets a grocery store a part from others are the deli, produce, and meal sections of the store. Publix is top notch, and I love how close and convenient it is to my home and office.
Bob A.
Rating des Ortes: 5 Nashville, TN
I enjoy lunch at the deli here several times a week. They have a great combo: custom sandwich /soup /beverage for $ 7+. Great value, fresh and tasty! The staff is extremely gracious and professional.
Queen B.
Rating des Ortes: 3 Nashville, TN
If I were a doctor, I would set up shop in this area and know that I would make a FORTUNE! While cruising the fish, poultry and meat section of this store, I found no protein with skin or bones. which means, no collagen. No collagen, no healthy human. Oh yeah, I would make a fortune if I were a doctor near here. The aisles are wide, the store is clean, no odor, nice employees, limited inventory. I guess they bow down to the residents of this area who believe that skim/fat free/no bones/no skin is healthy. Yeah, I would be very rich.
Mark H.
Rating des Ortes: 2 Nashville, TN
I’m going to go across the grain here in Nashville on Publix. The Publix’s seem to almost have a cult following in the area. I’ve been shopping in them for one year and prop’s on the friendly service, employees are very engaged for the most part. My issue is know for the two past consecutive visits the registers are ringing different prices than posted. This is a BIG deal people! You can like a place a lot but this practice breaks the trust factor. Fist visit a week ago was cantaloupes posted 245, rang 246. Yesterday jumbo white onions posted 1.29 per lb rang 1.99. Both time a brought this to their attention for correction. Then the headache begins, send a runner to see if it’s right, than then can’t correct at the register. The first time they ended taking if off and giving it to me for free, and the second to over 5 mins(really!). If you go keep track of the posted prices or you could be dup’ed too.
Morgan P.
Rating des Ortes: 3 Nashville, TN
This Publix wins the friendly award. I only come to this location when I’m grocery shopping on my lunch break. This means that my trip takes 5x as long because I don’t know where anything is. By time I’m ready to pay I’m always slightly stressed about getting back to work and annoyed at being lost in the labyrinth of lettuce and apple juice. However every single time the cashier and bagger manage to put a smile back on my face. They are so outgoing and friendly. I’ve never had a cashier lazily scan my items and then curtly tell me my total. Today when I was walking to my car the cart man asked how my visit was. Most the time the cart man is jamming on his ipod this guy wanted to make sure I found the macadamia nuts.
Christy Y.
Rating des Ortes: 5 Brentwood, TN
HASEVERYTHING and Organic produce. So nice to have in the hood.
Cash M.
Rating des Ortes: 4 Nashville, TN
This is my fav. Publix and grocery store of all them in my area of Brentwood — Nippers Corners. Service here always is for some reason better. I see a lot of managers watching things it seems so I’m sure that helps, but the people here are genuinely friendly so good job to the mgmt. for keeping the spirits up. They tend to have more samples here than other places as some Publix you go there and it seems the cooking demo area is rarely open unlike here. I wish you could buy individual sugar cookies is one suggestion. And Walmart grocery actually has better cake frosting than Publix and most all the others in my opinion though carrot cake is vg here. Deli selection is below average like compared to places you can see and ask for the quantity you want. Publix tends to pre-package their deli foods and sell that way. Also the deli here at this location is sort of out of the way compared to other Publix as its in its own separate area in front of the store and check out area so that is the only thing I don’t like about the flow, but maybe they did that to stand out. Other delis to suggest include the rotissere chicken saled at Fresh Market is excellent and Whole Foods probably has the best local speciality pick and choose deli but more expensive too. Krogers deli tastes are more average like their potato salad which isn’t good at all. Price is cheaper but you get what you pay for as they don’t put as much care and quality into their deli food. But overall I really like this Publix best because of its attitude and it just seems to have a great flow to it.
Rob h.
Rating des Ortes: 3 Franklin, TN
Love Publix.
Jamie z.
Rating des Ortes: 4 Oakland, CA
I am a huge fan of Publix, it seems to be well worth the drive to get out to it. The staff is always friendly and helpful. This place offers meats and veggies that are at a much higher quality than what you find at Krogers, but with out killing you in the pocketbook like whole foods. This place reminds me like a trader joes to a point, they have a huge selection. I wish there was one closer to the fine folks of E. nashville.
Lauren A.
Rating des Ortes: 4 Nashville, TN
Of all the chain grocery stores, Publix is my favorite. The staff is always very helpful and friendly and willing to do whatever you need them to do so long as it helps you out. They also have a special deal on sundays and mondays where they have a mystery item for a penny! Usually its something like a 6 pack of water or 12 pack of soda or some crackers — but hey, its only a penny! You don’t have to take it if you don’t want it! But thats not the only reason I like publix… they are competitively priced, they have unbaked pizza dough if you ask for it from the bakery(my favorite thing to make is some homemade pizza!), and they have alot of ready to cook meals you can grab… like crab stuffed portobella’s, salmon wellington, kabobs, etc. So yeah — great grocery store chain… though once Trader Joe’s opens, I might stray.
Robert K.
Rating des Ortes: 4 West Palm Beach, FL
Publix is a solid grocery store. I am from Florida and pretty much everyone goes to Publix, as it is the biggest grocery store chain in Florida. I must say, it was nice stumbling upon a Publix in Nashville. I like Publix a lot because the prices are similar to Kroger, but the quality is more like Harris Teeter. As far as store brands are concerned, I firmly believe that Publix has the highest quality and best value store brands out of any grocery store I have been to. Obviously Whole Foods has great store brands, but they are also pricy. I am really excited for the Publix to open up off of West End in 2009 because Publix has really good subs. They use Boar’s Head meat and the bread is really good too!
Claire B.
Rating des Ortes: 4 Nashville, TN
Inside this Publix is an Italian Cuisine take-out complete with a brick oven. You can have pizzas made fresh to take home, or take home an unbaked one. These pizzas are surprisingly good and when I’m over in Cool Springs, I like to order pizza from here because it’s as better than the pizza chains and cheaper than the gourmet pizza places(although I think it’s as good as those too). They also have ready made Italian meals like eggplant parmesan and chicken alfredo to take home or order cooked there. It seems strange that I would include a take-out place inside a Publix in my review, but it’s the only Publix I know of with an Italian take-out like this. It really is worth trying.
Linda N.
Rating des Ortes: 4 Los Angeles, CA
It’s walkable distance from my hotel but I don’t see anyone walking around these streets. I think it’s because the streets are super wide and it’s so humid here, it was high 80’s when I came here at 8pm! I was so excited I found an affordable market(a few blocks away, there’s a Wild Oats that is a bit pricier), I hadn’t had fresh fruit in a few days! I was excited they had pita, hummus, kimchi(I think I saw a few asian people walking around these last few days but I don’t think they’d be willing to pay for kimchi at these prices), rotisserie chicken, FRUIT, salad(all of the things you guys didn’t want me to eat out here*), etc. Me: So where’s the booze? ** Stocking boy: What kind are you looking for?(giving me the«what’s wrong with this ‘ethnic’ girl look») Me: Wine or liquor. Stocking boy: We have beer. Me: Only beer? Stocking boy: Yup, try the wine store across the parking lot. * I can’t eat bbq every meal when the weather is like this! ** If you ever come out to TN, take note that supermarkets do not sell wine or alcohol.