Brewster Ice Arena

Went for a Saturday night public skate. Had to skate on a tiny rink upstairs. the condition of the ice was terrible. The music didn’t work consistently and it was basically a ghost town. I have been here before for an afternoon public skate on the big rink and it was definitely more fun. The worst thing was the condition of the rental skates. absolutely horrible.

I spoke to someone over the phone. I do not remember who exactly, but they was very eager to make all well. But unfortunately the damage was done. The place was nice but hostess ruined it for my party. My advice is if you find yourself working at your child party you probably got my hostess and go right away to management. They are very helpful. I might be willing to go back but only to ice skate.

We love this rink. Great people, a real old school feel, and great prices too. After a session, you can usually catch a hockey game at the adjoining rink. They’ve got a fun restaurant upstairs (with another rink for birthday parties) that overlooks the two ground level rinks. There’s also a pro shop, arcade games, and an outdoor rink called «The Pond» where you can watch more Gretskys-​in-​training! A great winter destination.

We had our daughters birthday party here and everything went fantastically. The staff were great. The young lady that took care of us from beginning to end did a fantastic job. Overall we highly recommend the Brewster Ice Arena. We look forward to coming back.

If I could give negative stars I would. We had a birthday party here for my 8 yo son here and it was awful.
Rented skates were old and the hostess they assigned to us was a hot mess. This was her first party. We didn’t get what we ordered in advance food-​wise. They forgot the chips and pretzels we ordered. They gave us 2 pizzas instead of 3. When we asked for the third one, we were told it would be 30 minutes. WTF!!! The soda was flat and to top it off, they left half the accessories off he birthday cake. She also brought the cake out from the kitchen in the box with the candles burning.
Afterwards, she brought the cake toppers out and told us she didn’t know where to put them. I then showed her on he leftover part of the cake how to place them. Had the cake been brought out with candles not lit we could have fixed it.
On the way out I got into a heated discussion with the manager and he pointed out we should have come to him during the party. Fair enough but why couldn’t he get up from the office and walk around the facility to see how the party was going.
Offered no apology for the lack of proper service and gave no reason why the new girl wasn’t mirroring an experienced person like a server at a restaurant.
Kids parties are not cheap. The party here just made it seem that way.

Outside and inside they have good ice rinks here. Snack bar is pretty good and has an expanded menu, including breakfast. Not too many thrills but great for a day skating.

Great people and a great pro shop (with great prices too)
2 full size rinks and a smaller rink upstairs
There is a lot of history here
Only qualm is during the summer the ice can be a little soft but that’s gonna be at any rink