The Grand Lodge At Brian Head

So I’ve been here for 4 nights and leaving tomorrow. Book through their website. They have a buy 3 nights, get 1 night for free. So for 4 nights, I paid abt $ 600 including tax. Sean was the guy that helped me unload my car and checked me in. He is so friendly. I called the front desk to ask for extra towels and he brought the towels up to me right away.
My stay here has been pleasant. I came to take advantage of snowboarding and skiiing. I’m from the LA area in CA. I booked a room with 2 queen beds. It has a mini fridge that keeps everything cold. Some of my drinks were frozen but it didn’t bother me. It has a microwave that sucks. So just double up on the minutes. It has a single cup coffee machine that I didn’t use. A/​C and Heater works well. TV has basic cable. Not the best definition but I was able to catch the new Walking Dead episode. It has a desk and a mini table and 1 night stand. The room itself is clean. I read in the reviews that the walls are thin and you can hear everything in the hall and in the next rooms but I didn’t experience that. I just heard some foot steps upstairs but it wasn’t too loud.
I came during a weekend that I knew it would be snowing. Which I was looking forward to and it was so beautiful. There was an actual snow storm. I figure it would be hard to get to places to eat so I brought a lot of snacks and stuff I could warm up in the room. It saved me a lot of money plus I couldn’t imagine eating out for 5 days straight. We just went out once a day and even that was too much.
So there’s 2 restaurants in the hotel. Leany’s Steakhouse and The Lift. I read some bad reviews about these 2 restaurants and I didn’t really want to eat there but I did. I ate at The Lift twice. Food was ok. I wouldn’t eat at The Lift again. Eat somewhere else if you come. I did get the food fast and everyone was nice however the food was mehhh! Plus the 20% service charge was automatically added to the bill no matter who is in your party. I will write a separate review for The Lift on their Unilocal page. So again, if you can, I would avoid eating here. I ate at Hamburger Patty’s and Korner Café and it was really good. Try those places.
So this hotel has a massage service call Red Leaf Spa. It looks relaxing but it was kind of pricey. I think it was $ 90 for 50 minutes of deep tissue massage. I’ll pass. I can get a bomb massage for $ 30 for an hour in the SGV. Lol
This hotel also has a beautiful pool with a waterfall. A hot tub that fits no more than 5 people next to the pool and a bigger hot tub that is located outside. I did not feel comfortable swimming here. When you walk into the lobby, you can smell what you think is chlorine. So yea… the pool area is in the lobby area so everyone can see your sexy body swimming then walking across the lobby to get to the elevator. Lol. So any ways, back to the smell. I walked into the pool area to check it out and my eyes were instantly burning and the smell is so strong. It smells like chlorine or bleach. I have never smelled that before in my life! Being a weirdo that I am, I Google it and apparently you are not suppose to smell chlorine in a healthy pool EVER! The smell I experienced was chloramine. It’s sweat, urine, and feces mixed with chlorine. So the stronger the chlorine smell, the more urine and sweat that’s in the pool. Disgusting!!!
So try to avoid eating here and definitely avoid the pool! I would definitely stay here again. I did my research and I think I picked a great hotel to stay at besides the disgusting pool. I just wouldn’t dip my body in there.

Our first time here. Very impressed by the whole experience. Highly recommend staying at The Grand Lodge. The staff was very friendly and the rooms very comfortable. The offer a nice breakfast in the morning, and the lift bar includes a family friendly atmosphere for the whole family to enjoy. We were sad when we had to leave. We will be back soon!!!

Pros
Awesome Lodge
Great outside fireplace
Great inside fireplace
Nice/​clean rooms
Friendly staff
Indoor pool
Outside hot tub
Food
CONS
The steakhouse is only open Thursday-​Sunday
Wifi is horrible
Not that many food options
No swimsuits for purchase
OVERALL I would definitely recommend staying here. Just a tip there is an option to pay a little extra for a room with a view. I saw both options and u can save your money the cheaper room has just as spectacular view

Last night we, party of five, went to the bar to get a hamburger for dinner. We arrived at 6:30. We asked the bartender where to sit, she said sit anywhere.
We waited and waited and we’re never acknowledged by any of the staff.
— not enough staff
— off shift man at bar took care of us… water, ordering, delivering
–food orders came out wrong. Fries instead of onion rings, hamburger without top bun. Delivered to us just carried in hand.
— found out the manager was just sitting down with friends… Not helping staff
We were grateful for the off-​shift employee.
Unbelievably poor restaurant management.

This place is great. People are very nice and accommodating. Policies are fair. Be aware, though, there is a $ 25 charge for 1 hour of late check-​out. Funny how when it’s so good, it’s hard to write so much. I would come back here. I will also say, though, we were here when it was not busy at all. It was very quiet. But, to just be fair and objective, I *did* hear (on our last night there) a sick kid next door coughing every few hours all night long (in other words, the walls are thin).
Only «complaint» were the shuttles. We were told they ran every 15 minutes. In reality, we waited 40 minutes to get picked up to go that 1.5 miles to the slopes. Ouch– 40 minutes is kind of a lot when you get up early to go snowboarding and want to get there earlier rather than later. On the way back, we waited about 20 minutes. Also, the shuttle drivers (this does NOT reflect upon The Grand Lodge, by the way) are too lazy to use chains when it snows — we witnessed at least 4 of them stuck in snow, being towed, etc. — the drivers told me they were expected to put on the chains themselves, personally, and it was really tough to do that with really no protected roofed-​over areas.

The ONLY reason for the 3 star is because of the food service. Last night we ate at the Lift Bar & Grill. We had the waitress Angie. Although she always had a smile, I don’t think anything was upstairs. Maybe I’m being a little harsh, but she forgot what our drink order was even after writing it down. How does that happen? After we told her, again, she came back a 3^rd time and asked A similar question.
The room was GREAT! Beds were comfy and pillows you melt in. Shower was large and roomy. Water pressure was great. TV reception was snowy but it worked.
We had breakfast at the Steak House on the first floor. Another bad experience. We ordered pumpkin pancakes and blueberry French toast. We were a party of 2 and there were 2 other families in there already. Mind you they were all eating when we came in. Our two items took over 35 min. Really? When we finally received our order, my French toast was cold and the pancakes my husband orders weren’t cooked all the way.
Hopefully if you eat at either establishment you won’t have the same service.
Front desk staff were friendly and great.

The entire staff was absolutely amazing. From the front desk to the restaurant servers. Highly recommend staying here and will definitely be coming back!

My wife and I stayed at the Grand Lodge during a bus tour to Yellowstone. This hotel was the highlight of our trip. As impressive as the trip was seeing Yellowstone, Grand Canyon, Zion, and Cedar Breaks, this hotel was our fondest memory. We had a bottle of wine on the patio near the fire pit and then went for a swim in the indoor pool. The Jacuzzi was perfect and relaxing — then we retired for a wonderful night’s sleep in a wonderful room. I love this place! It is quaint and romantic with a really nice atmosphere. The service is the best I have had — very accommodating. We will return on our anniversary for sure. Best value for the price too.

My boyfriend and I just returned from a weekend stay at the Grand Lodge. I have to say that it was a wonderful experience. We went to celebrate my boyfriends birthday and Brett Hamilton, front office manager, was extremely helpful. He helped me plan the weekend with reserving dinner at Lenny’s Steakhouse, spa reservations, a free room upgrade, and a welcome fruit tray. I wanted to continue his birthday celebration with breakfast in bed and I asked Brett if he could have a bottle of champagne and orange juice delivered! We weren’t disappointed. Brett delivered the breakfast and the OJ was complimentary! We will definitely stay again and Brett was a superstar!! l

Loved this hotel! Beautiful area. Came in Aug., 2015. Comfortable room. Nice staff. Mark (chef) and Aubrey (waitress) at the steakhouse were wonderful and took great care to make sure we had a perfect dinner. The rib eye was fantastic! The Lift Bar had good food too. the hamburger tasted great. They need to improve on the margaritas… too weak, watery taste. saw reviews of the pool. It is small, no lap swimming. Had a beautiful waterfall you could sit under though. No snow at the ski area, but were able to ride the ski lifts up and down to check out the scenery. Well worth the $ 12 cost. I will make my next visit here to this hotel.

This hotel amenities were OK. For someone planning a staycation out of Vegas in the summer is priceless. 44 degree temperature change! Ahhhhh. 57 degrees in Brian Head and I pranced around in my shorts and t-​shirt as my friends back home were baking. This is the quiet season which I also loved. Nice and peaceful. Great, breathtaking trails of the canyon. I recommend the Spectra Point/​Rampart trail (Bring a real camera) this is the Grand Canyon’s mini me!!! Hit up the patio bar with the fire pits! Great place to get drunk and stare out at Mother Nature. Our waitress — Katie– was awesome!!! Try the Rosemary Wings!!!

Dog friendly — $ 25 charge. Big rooms and with nice sized bathroom a furniture. Big common space and patio on the second floor.

I really liked this place. We came upon this by accident since nothing was available around Zion, camping or otherwise. But couldn’t be happier with it. There’s a pool with a waterfall, a nice outside deck with a fire pit, the bar is nice and has pool tables. The people who work here are nice and great to talk to. The beds are comfy and the view from my room was pleasant. Honestly, best accidental stay ever. They can help you find things to do in the area and the rooms are esthetically pleasing with a pine mountain flare.

I came here with high expectations based off the photos and the reviews that I saw online before I booked it was sadly disappointed once I arrived. It’s amazing what a camera and certain lenses can do. In the photos the pool look huge in real life it’s tiny.
Every step somebody takes down the hallway you can hear inside your room. And if you get the king suite and try to sleep on the sofa bed its so uncomfortable you feel like you’re back is breaking. When I asked the front desk for a rollout for my son to sleep on they said no or pay $ 25 extra a night. I found that very frustrating because it wasn’t like we had another person the sofa bed is un sleep-​able. I’ve also been told by two different guests that they’re getting a spring break special which we did not receive.
The front desk kids are nice enough but don’t seem to know very much about anything. I feel as though this hotel is about the bottom-​line money not customer service and making their clients happy.
The king suite does not even have a kitchen silverware or plates or anything to use to cook with.
We booked for four nights
Definitely the next time we come to Brian head we will rent a cabin directly at the base of the mountain. If you don’t know the town you should go that route the lodge is actually farther away than the condos.

Nice place and nice people. Big spacious rooms with every thing you need. Easy parking. I would probably have a full stock of food and snacks in my room next time. Stopping in Cedar City and stocking up before I drive up. There are no stores uptop here in BH. I give this place 5 stars because of the convenience and location to everything.

The Grand Lodge has very thin walls so you can hear everything your crazy neighbors are screaming, kids running up and down the halls, drunk people late night etc etc. The wait for food at the Lift Restaurant is a minimum of ½hr — 45min wait. The food is ok, not many options for anyone but meat eaters. The breakfast in the restaurant downstairs is equal to Denny’s. Very basic and bland. For the price of this lodge, I’d think they’d step it up a bit. Good for a last resort room, but not anything to write home about. (couldn’t get the wifi to work for 3 days)

Great massage !!! Service excellent. Rooms nice. Close to slopes Ribs at the main rest were my only complaint toooooo dry. Overall great value and quality.

I would have given them 5 stars, other than the fact if you get there after 10pm from being on the road for 6 hours, you will need to starve until the next morning. They should at least carry sandwiches and soup for the late travelers.

It’s a really nice place! Well decorated and spacious.
Unfortunately I came to the hotel late and was unable to enjoy their sauna and jacuzzi. *sadface* The rooms are great and I slept well in the bed. They have a refrigerator, hair dryer, AC, internet and microwave which made it convenient for guests. I enjoyed the tranquility of the lodge. I wish I could stay longer and try their restaurant but we only stayed for one night and left in the morning.

I love this place, it was so peaceful and the air up there was so fresh. The hotel was great rooms were decent size for a family, and they allow pets!
We did eat at the lift bar, food was ok nothing great… but the drinks and views were priceless.