One of the few places that still stands behind their work. It’s an oil change shop, fast professional service. But the time I went they accidentally cross threaded my lug nut. I found out 6 months later resulting in a $ 300 repair that needed to be done at the dealer. I told the manager about this and he paid the bill, no fuss at all. I highly recommend getting oil changes here.
R S.
Rating des Ortes: 1 Weston, CT
RIPOFF. STAYAWAYFROMTHISPLACE!!! Valvaline always try’s to up-sell customers. This visit I was told my rear differential had no oil and I definitely needed the $ 59.99 Differential Service. When I asked if the were sure, the story changed a bit and I was told the fluid was low but I still definitely need the service. I asked again if they were sure and was told«absolutely». Interesting thing is, my car is front wheel drive and DOESNTEVENHAVE A REALDIFFERENTIAL! The likely don’t make much on an oil change so they try to sell you other services. Every time I go in there it’s the same story and I hear the up-sell while I’m waiting for my car — usually to women who don’t know much about cars. My next stop will be the Better Business Bureau. I will NEVERGOBACKTOVALVALINE. (I would give it zero stars if I could)
Tina A.
Rating des Ortes: 5 Trumbull, CT
Fast and friendly service, just how an oil change should be. They check oil, lights, fluids and filters and fix where it’s needed.
Ken S.
Rating des Ortes: 4 Bridgeport, CT
I’ve been here a few times and I have no complaints at all. You can usually get in and out in about twenty minutes. What I really like about going here is that they don’t try to push things on you that you don’t want or need. They will offer different options, but if you say that you’re not interested, they won’t get pushy like some other places. That’s refreshing and it makes for a much less stressful experience. I have a car that’s only a few months old so they just did the basics, but I brought in another car that’s 14 years old and they did offer several options. Once I said I only wanted the basic oil change, they backed off and got things done. I used to go to a place where you have to make an appointment and sit and wait, but I don’t bother with them anymore, Valvoline is so easy and everyone is very professional there. Oh, you can usually search for a coupon code or get one if you check in on Foursquare. Plus, they’ll usually send you a postcard reminder that includes a discount for your next visit.
Mark C.
Rating des Ortes: 4 Shelton, CT
Reliable and quick, but no-frills. You can wait in the car or in a waiting room with free wifi. No appointment needed. And they have always been friendly, honest, and fair in the 10 years I have been coming.