This was my first time here, and was my first ever MRI. The staff was awesome. The girls at the front desk were friendly and helpful. My wait was short, about twenty minutes, which for a medical appointment is pretty good these days. The nurse brought me back to a changing area, where I was given a private room to change into scrubs and a private locker with a lock/key for my belongings. I waited here for about ten more minutes and was then brought into the MRI room. They did a good explaining everything to me before the test, and kept good conversation during the test to keep me relaxed. This was a standard MRI machine, def NOT an open one… Very tight space, so go elsewhere if you need an open one. Would go back in future if needed more radiology tests.