Jack’s Seal-Coating and Asphalt

Had to file a complaint with the BBB. The owner and his company have a horrible lack of communication. The owner Jack says they’ll take care of the job but employees do otherwise. His customer service rep Marilyn lacks proper cs skills and will jump at chance to offend a customer! They will not provide a written estimate so when issues arise it’s your word against theirs. The job that was provided was mediocre to say the least. Jack came out and agreed to the poor workmanship and told me it would be taken care of but it seems Marilyn has final word. Left with a poor quality job that I believe is only worth $ 150 at the most but Marilyn is still demanding full payment.
Be cautious of hiring this company. I regret trusting Jacks sealcoating!!!