A-Z Auto Center

Terrible! I tried to drop my car off for some cosmetic work and a detail (on Monday). I was told that the individual who does estimates was not yet in and that they would call me later on in the day (i dropped my car off at 8am). I was going on vacation for the week and told that the work could be completed while I was away. I called again after noon for an estimate and was told they still had not completed one. I am now away on vacation and had to make several long distance calls, finally receiving an estimate via email (on Friday). I yhen received another email asking me to call them. I called on Sat and the shop is closed for the long weekend to reopen on Tuesday. A week at the shop and nothing has been done. Front desk people are unorganized and the shop seems to be confused and lacking communication with one another. What an awful experience. After a week, I will be picking up my car having gotten NO WORK done. Who knew a simple detail and getting out some dings and scratches would be such a headache. Do NOT bring your car here.

I dropped off my car at 8:30 in the morning. I was told on the phone it would take 3 – 4 hours to finish an interior and exterior detail. At drop off I said I may not be able to pick the car up util the end of the day, to be sure that would be ok, but please call when it was done, as the man I spoke with said would happen. Fast forward to 5 PM, and I haven’t heard a thing, despite the office closing at 6. I called to ask if my car was done and was told they were «just finishing up» and I could come around 5:30, making me late for my evening plans. When I got in my car, there were wet somewhat oily streaks on the leather from whatever they used to clean that I had to wipe off/​rub in. There were also streaks and build-​up from cleaning product on the center console touch screen. The outside of the car definitely looked better than the inside. Overall a decent job, but not having access to my car all day and then having it end up being a last second rush job didn’t make for a great end result, and definitely wasn’t worth the money despite using the Unilocal coupon. They did a decent job, but I’ll be going elsewhere next time.

My car was due for a detailing even before half of a gallon of milk spilled on the front seat (shoddy caps). They weren’t able to get all of the smell out. They did offer to set off a «bomb» for an extra charge but I hope with the better weather and open windows, it will clear out eventually (and coffee grounds I hear). It was my 2^nd time there, I used the Unilocal deal and it was good except they weren’t ready in the afternoon as we’d discussed (after dropping off the car the nite before). Thankfully I didn’t need my car immediately. And they did drive it to my house the next day so that made up for the inconvenience.

Amazingly nice in a city where professionalism and politeness is greatly lacking. A-​Z Auto Center is manned by a helpful cashier, the shop is well stocked and the bathroom open, clean, nicely decorated. The gas is fairly priced. I highly recommend giving them your business. BJF

Fantastic full detail! These guys are pros! Rui and his team completely restored my car to it’s previous glory. All my expectations were exceeded.

I brought my mothers car in for body work and they did a tremendous job as usual. The car is popping. Looks brand new and this is a 2006 vehicle. Roy is the manager and he’s super and really knowledgeable and knows all the ins and outs. Alba works the front desk and she’s amazingly organized and really kind. They strive for perfection and nothing else! AZ auto rocks!!!

I dropped my car off for some hail dent repair. They were able to fix it all with Paintless Dent Repair (PDR). Car was ready in 3 days, no hassles, and it looks good as new.
Edit:
Originally this was a 5 star review. Upon closer inspection later in the day, I noticed greasy hand prints and lines all over the headliner and a paint chip through the base coat on the door, neither of which were there before.

Wow, these guys did an outstanding job with my car. Brought my Jeep for a dent and scratch repair. Roy, not only gave me a neighbor discount, but he also added some extra details that were not even related to the actual job. He also took his time to explain what sort of repair they would do. At pick up time, he made sure everything was done accordingly and answered any questions I had. The car was returned spotless and shiny, even more than when I bought it at the dealership. I totally recommend this place.

I used the Unilocal!coupon for a full detail. Overall it was a very easy process. I called early in the week and was able to get in for Saturday. Dropped the car off at 9:30 AM and they told me it would be ready around 1:30PM. They accepted the (printed out) coupon. No hassle.
Service was very nice

Went there for detailing. Great job. You need to make an appointment for detailing service. Had to wait for an additional hour. They could call me for updating about the completion of the task-​I did not have an extra hour to waste that day. Next time, I will call them before I go pick up the car.

So far so good. I dropped my car and smooth experience. Will send update once I get my car back!

Really great place — did a great job of getting my car fixed (I had a new front bumper installed plus a large dent in my rear quarter panel from ice damage).
Good quality of work, reasonable pricing, and decent turn around time (they were very busy but still managed to get my car done within 2 weeks).
For body repair, they seem excellent. They also detailed my car and did a so-​so job, so I wouldn’t pay to get your car cleaned (they did not charge me for the detail so I can’t complain).
I’ll definitely come back to A-​Z to get my windshield replaced in the future. Very positive experience, nice and friendly staff and good quality work.

I cannot speak any higher of AZ Auto Center. Roy and Alba will treat you very well. After my accident I was worried how everything was going to be handled from repair, rental car etc. They made the experience very easy and made sure that everything with the insurance was taken care of.
My car looks fantastic, much better then when I brought it in. AZ is by far the best repair shop I have ever dealt with. Roy and AZ will make your car look brand new and take care of you.
6 Stars.

A-​Z is a fantastic auto center: so helpful at the times you need it most. I was in a car accident recently, and Rui helped guide me through the whole process and gave me really helpful tips to make sure I was navigating the situation correctly. I’ve had my car fixed there a few times now, and everything is always done well.

I got a coupon for a full detail. When I went to pickup my car, I noticed a decent-​sized scuff on the leather wrap of the shift stick. The A-​Z auto center rep insisted that it was there when I brought it in, but I couldn’t recall ever scuffing it (and it looked fresh). Also, some parts of e.g. the car seats still had some dried crud on them, which I was able to scrape off a bit with my fingernails after I picked it up. Also some sticker goo wasn’t removed from the windshield.
Overall for the price I got, the car was very clean, but the quality of a cleaning shouldn’t be diminished because a coupon was used. I’d give them another try, though.

very nice detail of my car. Looked great once it came out. Not much to complain about!

Awful. Never once did I receive a call in the week they had my car, though I called multiple times and was always told ‘we will call you back in an hour’. Then, the price quote went from $ 200 to $ 800 with no real explanation. When I declined the service after a full week of no communication and asked to pick up my car, I was charged $ 95 service fee with no apology. When I went to get into my car the interior was covered in grease. Seriously, covered! Terrible! Never again will I return.

After reading all of A-Z’s great reviews and being blown away by an interior detail I received from them last year, it was a no-​brainer that I’d take my car to them if I were ever in an accident. Lo and behold, I was recently in a fender bender which was best paid for out-​of-​pocket.
Sam and Rui do a great job of keeping track of their customers and trying to meet all reasonable requests. Making customers happy often comes at a cost to them, but these guys understand that going the extra mile pays for itself in the long run. They are straight shooters and will not try to wring every last dollar out of you like some other body shops might.
At the end of the day, I ended up paying a bit less than I was quoted and less than I expected to pay. They voluntarily threw in a little bonus because my car had to be kept over the weekend due to an unforeseen problem. Great service, worthy of 5 stars! Bring your car to them!

Came across a Unilocal*deal for an in/​out detailing from AZ Auto. They did a fantastic job, both in and out. They went the extra mile and were able to remove ~85% of the dog hair.
My only complaint is the turnaround time. They were supposed to be done by 5pm, but my car wasn’t ready until 615pm. Obviously, this extra time was for the extra effort they put in, but a phone call telling me that they weren’t going to be ready on time would have been a huge help.

I got an interior detail completed by A-​Z and I was very happy with the results. They were able to get me in the next day and were very friendly and helpful.
Sam was very detailed and did an excellent job looking over the car and confirming what we wanted done. He also made sure the car would be ready by the time we needed it.
I will be coming back again!