Adventure Vehicle Rental

I’ve rented from here twice, the first time I got a brand new Honda civic with 35 miles on it! I had none of the hassle other reviewers are mentioning, everything went perfectly. I used the bad station nearby to fuel and wash the car when I was done. they did charge me a under-​25 fee, but that’s pretty standard. and now I’m using them to rent a penske moving truck and they helped me get the rate from over 1k down to $ 500! they do seem a bit understaffed to handle Allston moving season, and there’s no ac inside, but that doesn’t matter much. I haven’t rented the truck yet, so I’ll leave it at 4 stars for now.

I rent 12 and 15 passenger vans from them frequently after having a discouraging experience with Budget. I’ve reserved vans the weekend before with no problem. Prices are reasonable, staff is relatively friendly, the only time I ever waited was 730am on a Sunday morning. Very few complaints from me.

I have to say that I don’t get what all the negative reviews were really all about. They offer unlimited mileage in New England (New York not included) and the rates are super reasonable and much cheaper than the other rental companies. It is close to the Mass Pike and to public transportation. I did my reservation over the phone and Scott was super friendly and helpful. The car was a very nice Toyota Corolla and got great mileage, clean and in good condition: only a rear window sticker identified it as a rental car. overall I was very pleased and look forward to using them again. I see that a lot of the negative reviews refer to a previous owner which explains a lot.

This place has been nothing but FANTASTIC. By far the best car rental service in the area and prices that really can’t be beat. You can easily reserve online or make a quick reservation over the phone. The staff are always super friendly and pleasant to chat with while filling out your paperwork. Cars are in good shape and I have rented an electric car a couple times which is totally worth the few extra dollars since it’s so great on gas. I have used several different car rental companies and they’re by far the most competent, efficient and friendly company.

I noticed a lot of older negative reviews regarding this company. They must’ve stepped up their game, because my recent experience was top notch. They were very professional, friendly, and hassle free. Everything you want in such a transaction. I highly recommend for your rental needs. Thank you.

If I could give them 0 stars I would.
I wanted to take a trip for my 25^th birthday with my friends to the happiest place on earth… Fun Spot in NH. Only problem was. there were 11 of us who needed to get there. NO PROBLEM, we’ll rent a van.
I could deal with shelling out $ 381 to rent a 12 passenger van for ONE day, only because everyone pitched in and enjoyed the convenience of being able to drive up together.
I could not deal with mistakingly being charged an additional $ 250 for an extra day when I returned the van two hours earlier than scheduled. This charge screwed my bank account and took then a week to return the funds.
They’re explanation was that they typed in the wrong return date in the computer. Funny, I typed in the correct return date the day I made the reservations.
I also could not deal with being charged an addition $ 60, two weeks AFTER i rented the van, out of nowhere.
They’re explanation was that this was for fuel because I returned it with ¹⁄₈^th of a tank.
I returned the van with a full tank and send them a reply email with my bank records showing that I put $ 60 of gas in at the Sunoco right outside the airport where I dropped it off.
They are rude, resistant to help you, and now fraudulently charging my credit card because they have it on file. I wish I could sue.

I reserved a 15-​person van by phone, and called the day before to confirm. I arrived to pick up the van, and they didn’t have it.
Three more groups of customers arrived after me, all of whom had reservations for 15 or 12 passenger vans, and this place did not have the vans.
After waiting 1.5 hours, hoping one would turn up I (along with most everyone who came in after me) had to settle for a minivan which seated 7. I then had to figure out how I was going to get 15 people to where we were going. My dad owns a minivan… if i wanted a minivan, I certainly would not have rented one. But I was in a tight spot and a bit desperate.
Terrible experience. I don’t understand how these folks are still in business. I didn’t even get a great discount on the minivan.