CubeSmart Self Storage

The experience is awesome. Manager is very friendly and helpful.

Mr Eddie and Tye were amazng staff at Cubesmart. This was my first time using this company and I went into the store worried that my online booking would not be recognized or that the cheap rate was a cover for some exorbitant «compulsory miscellaneous fees». When I went to the store, Eddie and Tye were very professional, they pulled up my reservation and listed clearly what my reservation entailed. There were no hidden costs. Tye was also very professional as she walked me (literally) through the storage space, even if it meant that she had to move a ladder from one side of the storage space to the other. Throughout the whole process, Tye and Eddie were super helpful and friendly, which made the usual boring experience of dealing with storage the highlight of my day. By the end, Eddie repeated every aspect of my contract and made sure that I was fully aware what I was paying.
Low rates, no hidden costs, and excellent service by Eddie and Tye. I’m definitely coming back next year!

Tye was very helpful she’s awesome and amazing and she is very friendly. The facility is clean and very secure. There’s also free candy in the lobby so that was a bonus.

Mr. Eddie Garcia has the best customer service I’ve ever experienced. His patience and friendliness have helped me out tremendously during the most difficult of my moving times. I greatly appreciate it and highly recommend this storage location!
–WaiYin L.

Update, several months later! Still have a positive review.
I have moved things in & out of my storage unit several times over the past few months. Every time the unit/​building has been clean and accessible, and very easy to navigate. The desk worker is always really nice. I’m now moving out so I finally closed my lease and removed all my stuff from the storage unit, and «checkout» was a breeze. I did need to dump some things (old bookcase) and while they do have a dumpster on-​site, you will be charged $ 20 to use it, just FYI. But it’s actually kinda hard to find a dumpster to use in my area, so I just paid the twenty bucks. If you have time, I’d suggest dumping your stuff elsewhere if you need. Otherwise my experience was really smooth, no hidden fees, always really prompt and courteous staff.

I researched online availabilities via their website. When I had a good understanding of spaces available I went into the facility to view and ask questions. I met with Jonathan who was friendly, courteous and nice. I was able to view about six spaces of a variety of sizes and locations. I then made my selection. I found the process to be streamlined and efficient. I would suggest this location to others and I’m looking forward to moving in my items.

I recently had to rent out storage space and this CubeSmart was really near my new location and had an online discount for a few months. Unfortunately, the online CubeSmart system doesn’t always get the cube discount sales and payments right. But fortunately, the super nice person at this location, Jonathan, was able to quickly fix any of the issues that came up. I plan on sticking with this storage space mostly because of the Lincoln St. customer service which has always been great. The online system leaves something to be desired, for instance, booking mistakes/​rate mistakes.

While this place isn’t sparkling new like some other storage facilities, it is still clean, climate controlled, conveniently located AND priced way better than competitors. I rented a 5×5×8 space right off the elevator for $ 56.70 a month (plus $ 10 insurance). Price was nearly triple that at the place right next door. The service is awesome too. Jonathan was extremely helpful and accommodating. Plus if you call ahead and tell them what you need out of your locker they will get it for you and have it waiting at the front. convenient hours and access too. Love it!

I had a great experience when I moved my stuff in. Jonathan got me set up quickly and without any hassle. He even reserved the free truck to help me move from my old (horrible) storage unit to Cubesmart so I wouldn’t have to rent a U-​haul or moving truck.
I found the prices to be very competitive based on my research in the area, and feel a lot more comfortable keeping my belongings here in a gated, temperature controlled storage area.

I totally agree with Mark! Don’t fall for the ‘promotional’ claims they always post.
It’s very expensive for what the space is like. It’s also in the middle of no where right by the highway.
Awful. Just awful.