Grease Monkey

Ladies! Do you love being verbally patted on the head and treated like you’re an idiot? You’ll LOVE this Grease Monkey. Manager Andrew honest to goodness seems to think he’s being nice. But when I brought my car in to have the transmission fluid level checked after the transmission stopped shifting (it’s a model that doesn’t have a dipstick, or I’d have done it myself,) I was quizzed extensively by him about my plans if the fluid was full, asked repeatedly if my husband or father was coming to pick me up, and subjected to a long lecture about what I should do next. Had I asked for any of the advice, it would have been welcome. But I’ve been coming here for oil changes for a while, and have seen men get the «bro» treatment, and acknowledged as equals, while women are patronized and talked down to. The mechanical work that’s been done here has always been without issue, and if you’re a guy, I’m sure it’s a great place to do business. But I’m done giving them my money.

Hands down the BEST Grease Monkey I’ve ever been to. The staff there are amazing. The manager seems to set a tone of friendliness, professionalism and getting done what needs to be done the right way. The culture there is awesome.
I can’t count the times they’ve gone above and beyond when they didn’t have to in order to make me a satisfied customer. I only wish I knew the managers name. He’s an Hispanic guy (not that it matters in general, just trying to be descriptive) with natural customer service skills. But he doesn’t do it alone obviously, the whine staff is on point. Good job guys!
I take my cars there every time and make sure family and friends do as well. I can’t say enough good things about my experiences there so I’ll stop now before I bore everyone, or bore them even more lol.

These guys went above and beyond for me today. Kudos to all of them for figuring out why my air was broken and back on the road. Super impressed

I hope I continue to have great service here. This is the best Grease Monkey location I’ve come across. The guys aren’t pushy and they’re very friendly. It’s usually not too busy and I’m in and out. Keep up the great work guys!

This is the last time I use this location. I always tell the mechanic to use whatever oil is supposed to be in my vehicle. For my vehicle. I guess my manufacturer asks for synthetic oil. Today, during my oil change, the mechanic asks if I want synthetic because they didn’t use it last time. I take my car to someone who is supposed to be an expert so things are taken care of correctly. They were not helpful when I tried to figure out if there was damage to my car. So frustrated. So unhappy.

I’ve been getting my vehicles serviced here for many years and I have received noting but great service and quality products. After coming to these guys for years I did finally have a fairly major issue then the fill bolt was not completely secured after an oil change. I called them up and the owner himself came to me and made everything right. He also compensated me with additional services for free for my inconvenience.
I think the thing to remember here is not that they made a mistake, because we all do, but that they took care of the problem and exceeded me expectations. So needless to say I am still, and probably always will be a loyal customer.
They provide a variety of services at decent price in a timely manner. What else can you ask for?!