I love Panera the food is yummy and always seems pretty fresh. I love the«you pick 2» options and can always find something good to eat off the menu. I think that’s the norm for most panera breads tho. This Panera is like what you would expect but minus some chicken or soup. I always seem to feel shorted when we get our food. I thought the lines on the bowls where a filling guide when it comes to food. I hate paying $ 6 for a tiny bowl of mac and cheese for my daughter and seeing the bottom of the dish through the noodles. I honestly don’t even know how they serve some of the stuff they do. It’s like the figure hey let’s try it and see who notices or complains. The last 3 times we were here were all bad/shorted experiences. Maybe I have higher expectations but I expect roast beef on my sandwich that says it will have it. If you don’t have it that’s cool but tell me that or replace it with something else. Fill the bowls at least close to the line or get rid of the fill line so maybe people won’t notice. The decline at this place is way too obvious! Update…went here today again and the food was delicious but the portions are just ridiculous. My husband even complained and he never complains. He might get disappointed but he’s never complained or sent food back. I shouldn’t be able to see the bottom of the bowl through a salad! Dropping my rating to 1 star! See the stock photos of the food and take off about ¾ of the salad and that’s what you get at this location.
Sandra C.
Rating des Ortes: 4 Hartford, CT
I love Paneras and this location does not disappoint. Parking is a little wonky. Coffee is brewed fresh every hour and I love their herbal ice teas. The new broth bowls are especially tasty. I enjoyed the garden chicken wonton.
Megan K.
Rating des Ortes: 1 Farmington, CT
Today I ordered the chix wonton broth bowl for take out it was way over priced at 8:99! It had 2 wontons and some broc and kale. I am still in shock! It was taken to go. I would not advise anyone on getting this! I plan on going into the store and speaking to a manager!!!
Danie L.
Rating des Ortes: 5 Bristol, CT
I’ve been coming here for awhile and food never disappoints me. I’ve tried almost everything and it’s delicious. Today I had their Autumn squash soup and it’s my new favorite soup. Just a side of a normal salad because I don’t want to overwhelm the taste :) but defiantly coming back again to get the soup!
Chad P.
Rating des Ortes: 2 Burlington, CT
This review is not low really because per say the food but it’s low because of the customer service. If your going to eat here eat IN!!! I get better service from mcdonalds by leaps and bounds. Every time I place a order when I get home something is wrong. Now this is only in regards to if you adjust something with your meal. Like«no lettuce» or «Xtra sauce». Every time I place an order not only is it wrong but it’s awful. My wife once ordered a chicken Cesar salad with the chicken on the side and the sauce as well(before you think she’s particular understand she’s also pregnant). So I get the bag and rush home not wanting to dissect the meal due to the fact it’s so busy. I got home opened it up and I got * chicken Cesar sandwich with the chx and sauce on the side That’s right all that was in the bread was onion and lettuce. This happened nearly every time unless I open up everything at the counter and who wants to do that. If your going to eat their I suppose it’s fine cause the foods not that bad but if you plan to take it home for the family either open up everything or go to the Canton branch, or don’t adjust their menu in any way at all.
Neil V.
Rating des Ortes: 3 Bristol, CT
It’s a Panera, so you probably know what to expect. Most of time I end up here, it’s not too crowded or loud, fairly convenient for the area(good place to kill some time if you’re dropping your car at the nearby town fair tire FYI), clean and friendly. Not much else to add, except they shorted me on croutons on take out a few times, just in case that’s important to you.
Bobby F.
Rating des Ortes: 1 Fairfield, CT
I love PB but this is most definitely the worst one I’ve been to. Waited 10 minutes for an iced caramel latte and after waiting the cashier askes me «sir are you waiting for something»? Then she asked me «did someone ring you up?». This was the same girl that check me out in the first place… To cap it off the latte was all milk and ended up ditching it for a soda.
Dawn Z.
Rating des Ortes: 4 Bristol, CT
Love the chipotle chicken sandwich. I also buy my bread here once a week. Quality is better than regular grocery brands at about the same price. The only things I wish for here would be outdoor seating and not see the back of the store so trashy, but I don’t think panera has control over those items.
Yvonne B.
Rating des Ortes: 4 Chicago, IL
This was probably my all-time best experience at any Panera Bread restaurant. My aunt and uncle treated me to a Friday morning breakfast. They both chose breakfast sandwiches and I picked a quiche with some hot chocolate. I *love* Panera hot chocolate. There were TONS of employees there that morning so service was quick and friendly. Everything was clean and well stocked. A manager(I assume she was a manager) enthusiastically explained Panera’s program to support breast cancer research. She also told me that there were so many employees on hand because of a big catering order. My aunt and uncle ate their food without comment. I thought my quiche was good(which is saying a LOT because I hate eggs). My hot chocolate hit the spot on that gloomy morning. Granted, there might be better restaurants and bakeries, but Panera is Panera. You go because you know what to expect(like I already knew that I wanted hot chocolate) and it doesn’t matter what the reviews say.
Bryan R.
Rating des Ortes: 3 Seattle, WA
Well… it’s a Panera. The food is pretty good, and reasonably priced. Something to notice about this one though – it’s nice and big! I met a friend here to catch up at the lunch hour and found that there was cozy, ample seating and didn’t have the madhouse feeling most other Paneras do. Not bad.
Rocketmama P.
Rating des Ortes: 2 Bristol, CT
I have been disappointed more times than I can remember while trying to eat at this Panera. It seems to be a management problem, but even though I’ve complained several times, they don’t seem too responsive to fixing problems. They often seem to be «out» of menu items. Worse, this generally occurs early in the day. I can understand running out of popular ingredients(on occasion) late in the day, but this is unacceptable. On a recent occasion, we went for breakfast and attempted to get a souflee and a bagel. The souflees were«out» and the cashier said they would not be making any more(though it was 8AM and they serve breakfast until 10 or so). After picking out a cinnamon roll instead, within a few minutes they brought out a fresh supply of souflees. Nothing like being lied to straight to your face. I’ve stopped eating at this Panera because of their poor service.