Gamestop

This is my favorite Gamestop in the Tulsa area to shop. They always have a very clean store that is well organized and the staff is very knowledgeable about their releases. The also usually have one of the most organized midnight game releases in town, Ive been in line around the 200 person mark and I’ve gotten my game within 15 mins of it going on sale. This store will always get my business first.

GameStop is somewhere I usually have to stop when I see one. I don’t know why; I have enough video games as things stand. But I usually find myself wanting to just see what new releases are out and maybe pick up something that’s unexpectedly cheap. Further, I usually end up wrangled into a Pro membership every year or so… and want to take advantage of the discount.
It’s important to know that GameStop employees are heavily judged based on sales, reservations made by their customers, protection plans sold, Pro memberships and several other factors which might explain why they might feel so pushy about those things at many locations. At this place? Not so. I don’t think I’ve ever felt obnoxiously over-​offered. Sure, they’ll suggest a protection plan, point out an expired Pro membership or make suggestions of games coming soon you might want. But they seem to know when to leave you alone.
This location is also a LOT cleaner than many around the area. I don’t think I ever walk in to find the awkward BO or funk that usually accompanies these kind of places. It’s clean… and that matters.
Most important of all, the employees are polite and helpful… and knowledgeable. They’ve never hassled over returns or exchanges, which really means a lot to me as a customer. If I were to think of every GameStop location I’ve been to… this is probably the best operated of them all. The things that aren’t exactly perfect about it are the things that aren’t perfect about the company as a whole:
–My «new» game being a lot more like a «used» one (they open some new games to store the disc…)
–Awkward pricing and underwhelming deals (including the saddest Black Friday in recent memory)
–The push away from value for company’s convenience (for example: if you get a Pro-​membership, be sure to indicate you want the printed copies of GameInformer, or they’ll just e-​mail you digital ones).
–The tendency for the employees not to be very… diverse…
–Inconsistency with website to store as to what really is available.
–Low value for trade-​ins (compared to other nearby spots, you get significantly less value)
But, as I said before, overall I am really impressed by this location: professional employees who really know and love their craft and share it without the typical nerd attitude.