Bronx Cafe

If I could give this establishment –100 stars, I would.
I ordered my meal at 3.30pm, it did not arrive until almost 7pm with more than half of my order missing and a cold and inedible burger and fries. When I attempted to receive a refund for the items not delivered they literally told me that I WOULD NEED TO COME TO THEM!
It even started badly… they called me, literally 10mins prior to their delivery time that they didn’t have soup. Then they offered to substitute for Mac&cheese instead, so I accepted (I’ve been craving some since watching Ramsey last night. Episode of Kitchen Nightmare– Soul food restaurant gone wrong. Yikes.)
These guys live out in the middle of the Bronx, and for some reason, they deliver to Manhattan! What?!
I ordered through Grubhub where a customer service rep told me that SEVERAL customers are contacting them with complaints about late deliveries.
DO NOT ORDER FROM THESE FOLKS unless you live in the Bronx. Seriously. The food will never come.
GET THIS THOUGH! Their website says «fast delivery guaranteed» LOL P-​L-​E-​A-​S-​E, I don’t think so. And, you have the ability to make an order on their website also, BUT THERE IS NO MENU! None of their food is listed on that website!
Terrible experience. Never eating here again.