Enterprise Rent-A-Car

I went to return the car just to get an attitude from the manager and who even threatening me not to use his name on any review and was very rude and unprofessional, I ask him to show me a breakdown and he basically dismiss me when i said that.

My rental experience was bitter sweet, pickup was seamless at mid-​day on a Thursday. Yet, when I dropped off around 5pm it was chaos. Lots of people were also dropping off and picking up their rental, so it was very rushed which caused me to leave my Coach sunglasses in the car. I called the same night and left a message on their machine and called the following morning. A female answered the phone and told me they already rented out the car so she’s gonna call the renters and hopefully get it back when they return. It’s weeks later and still no word. I know they check the car when you come back so the girl who checked had to have found it, but I’m not pointing fingers.
Either way just know that if you pick up in the morning drop off in the morning, if you drop off in the evening it will be considered an extra day rental. This cannot be changed in the system, but Alan took very good care of me and I left happier even though I had to pay for an extra day.

Horrible service in here, only one guy working on a Saturday and they don’t even answer phones after 12. Very small and congested place.

Everyone was so helpful and kind especially Chris. He made my experience renting a car very pleasant and smooth. I’m definitely coming back to this location to rent another car! Thanks guys for giving me a great experience!

Avoid this place at all costs. I rent cars all over the country, as my job requires. I have rented from this location on several occasions and have had to wait excessively every time. The staff need better training on resource management because they make the customers wait too long.
I’m rarely disappointed by National.