Firestone Tire

I had a Carco photo inspection done on 3÷19÷15 at the Firestone at 3540 Boston Road in the Bronx. The technician sent the photos to the wrong insurance company as there were multiple errors on the receipt (e.g. Wrong insurance company, wrong color of the car). When I called about it, the staff was extremely unapologetic about the error. On top of that, I came into drop off the car to have it redone on 5÷14÷15 and the person in charge, Chris, opened up the store at 7:10am (when the store is supposed to open at 7am). He was unprofessional and lackadaisical about my concerns with the previous photo inspection. When I called at 11:30am for an update, he answered the phone and when I requested to talk to a supervisor, he responded in an extremely rude tone. I was never updated about the status of my vehicle and when I went to pick up the car, no information was given… not even an apology from them for having not taken care of my car properly the first time. I will be sure to never go to Firestone again and I will also let everyone I know to never go to that Firestone location especially.