Jimbos Hamburgers

Every time I call they put me on a long hold which is annoying and you can hear them taken someone else’s order. Sometimes they don’t tell you how much it is they just hang up. Food is great just don’t like to dine in with them it’s always packed.

They’re very lucky I’m giving them 3 stars because the food is good but their service sucks. They’re currently under construction but they say they are still delivering. Last week I called for a delivery for an omelette and waffles but they were rude the whole time. Additionally, with everything you order they try to upsell you in a nasty way. «You sure you’re not gonna get that?» Etc. Present the upsell nicely and let me decide. Don’t shove it at me like I’m dumb if I don’t. Not everyone has your menu memorized. And they were short with they’re sentences after they got what they want. After that everything you asked them you felt like you were annoying to them. Smh. Same goes for when I was following up to track my order for why it was a taking a little long.
To give them another chance, I just called today for a delivery and they told me they aren’t doing deliveries due to the construction which is understandable. Sounded like the same guy and he was very short and annoyed with my call. I was trying to confirm what he said and he just hung up. Gave me no options for when to call again or for anything else. I really don’t like the service and I really don’t want to call back. I’m throwing away their menu.

I come here every so often and I’m honestly over the fact how they act towards the customers. I found hair in my food twice before that, I also ordered before and they gave me the wrong thing and I called and the manager was just rude talking over me and not even giving me a chance to let him know what was wrong. The customer is always right and they need to realize that. Your suppose to be a place of business to make customers happy with what they order, and they wear hats when they are cooking, the workers look as if they hate there jobs. The way they treat customers I can understand why they get spoken to the way they do. As a manager of Starbucks and being food safety certified I believe they don’t follow the proper health codes in that restaurant. I hope someone new takes over that place cause honestly I don’t see them lasting there what so ever. I am not a happy customer and I am going to report them to the health department. So whoever goes there just be aware of what your getting and check your food for unwanted hairs cause that’s disgusting.

The breakfast is awesome and the customer service is good. I would recommend this place to others. The preparation of food is timely.

The restaurant is very clean and updated, however the food is boring. The home fries are basically just white potatoes. They could easily throw in some onions and spices to give it some taste.

i will Never eat from this place again on 10÷10÷14 i had a chicken sandwich delux at luch time 12:30pm on my way home at 230 i threw it all up i was so sick with pain on my right sidebof my abdoman… Jimbos was the only thing i ate and it made me sick

Everything was bland. No disrespect intended, but the comparison we found most fitting was diabetic food. Shizz had two eggs over medium with bacon and home fries and Jig had an egg sandwich with hot sausage. Salt, pepper and hot sauce were our best friends. This wasn’t the worst food, it was just plain and didn’t give us a reason to ever go back. I gave an extra star because 3 of us ate for under $ 15 total (our friend just got scrambled eggs, home fries and toast and enjoyed it. To be fair she also doesn’t use salt on her food. Ever). Cool little spot, but we won’t be there again. I’m sure our buddy will though.

The food is good, pretty much what you would expect from a Jimbo’s. The issue isn’t the food it’s the service. The guys that answer the phone are rude and can be down right nasty. And yes people can have an off day, but not 5 or 6 off days. The treat people as if they are doing the customer a favor, it’s a shame.

Meat was pink. Fries had no salt… We went at 7:30 and they said that we can’t stay and eat because the place closes as 8… Fuck this place. Only saving grace is the food was fast and cheap.

Messed up a breakfast item then had the nerve to charge me for the replacment. Was becoming a regular until today! Watery eggs over light then blamed me when i’ve been to several Jimbo’s including this one with the same exact order and never had to complain. Great food overall terrible customer service decision don’t you think? Why would they argue for 2 replacement eggs that cost them $ 0.10.

Burger was delicious, fries were great had to add salt because they came out with no salt. I had to walk a couple of blocks home and the container they put my food in kept it super warm the whole way.

I have been a fan of Jimbo’s since I discovered them in Fordham a while back. They offer many options and cook their foods just right. Of course they’re known for their juicy burgers but I fell in love with them for their breakfast. One of the best French Toast breakfasts I’ve had and for a quick treat they have the best Cherry Danish. I agree you can not go wrong with this place. I have never had issues with Jimbo’s and I hope they keep it up. Their soooooo good!

Large menu and great prices. It is nothing special but nothing to complain about either.

Love JImbo’s. Food made to order so it’s always fresh. Burgers, wings, bf, Gyros. They have a huge menu. I am never disappointed with Jimbo’s. There is a location around my Mom’s way which was just as good. This location delivers and they are fast. The only thing I don’t like about Jimbo’s is that the close pretty early, other than that you can’t go wrong with this place.