Mavis Discount Tire

Went to get 4 tires at the buy three get one free. Service was on point, and the staff was professional, and courteous. Job was done timely, and when asked to check my brakes did so and didn’t try to sell me all four as I only needed 2 rear. Manager in charge (Edgar) even noticed, and showed me that one of my rear springs was broken. I would definitely (and I am to have rear brakes done, and springs) go and use these guys. They didn’t rush me out, even though it was after their 6 pm closing. They finished the job with a smile. Thanks guys on a job well done, and great customer service.

They did good pro work while I was there Monday. What I really appreciated was today (Thursday). It looked like the psi sensor was bad in one of the tires. I stopped there on my way home. Edgar took his time and reset everything, double checked the sensors (they were fine), then checked the tightness on the lugs. That is how you retain customers. Thank you Edgar at Mavis.

I booked a reservation for a front brake special. I was tight on money and against my better judgement I took my heap to a chain repair shop. I have been to Mavis about ten years ago for tires and mechanic work, so there I went. I dreaded them pulling off that tire and checking those brakes– you know how it is– you go for one thing and they find 15 others to make up for the discount… right? So I held my ground and went on for– BRAKES ONLY– that’s what I told them. No, ifs, ands, or buts. Then I strolled out to get something to eat nearby, just so they wouldn’t try to convince me about anything else. Upon my return, after about a 30 minute wait I was called out to my vehicle… here we go… I thought… the BIG SELL… right? WRONG! I
In front of me stood my vehicle on the lift with her front brakes exposed and there it was a completely broken rotor. I don’t mean a little crack either… my rotor was SPINNING around completely detached and useless. As the technician began to explain to me what was going on and how much it would be, I was horrified. How was I going to be able to fix this? I couldn’t drive around like this, it was dangerous. To my surprise gave me a quote that was reasonable and within my budget. The job was done very quickly and my car is stopping smoothly, no squeaks or rattles. Thank you, Thank you, thank you — you guys really made my day!

I called this afternoon to get four brand new tires. My old Michelins were falling apart, to the point where the metal was showing through. I spoke with Will and he told me that he may not be there when I arrive, but his guys would help me. Edgar took care of me. I asked for Yokohama tires in advance and they had them in stock. Only issue is one of the tires needed a new tpms. It was ordered for me and I’ll have it installed tomorrow. They explained to me that my tpms light would be on, which is understandable, if it needs to be replaced. The guys kept in constant contact via phone with the progress. I appreciate their work.

Very amicable, patient, and thorough staff. Good customer service. The customer service folks really helped entertain my toddler son while I waited for my car. Expensive, though. Hence, the three stars.

I came here back in February to purchase a new tire. I live in this area and you receive reviews and feedback from people in the community that you might not hear anywhere else. Many of the complaints centered around slow service and dubious quality of products. However despite this, I decided to give them a try because I had a coupon to use.
I went there and yes, service took really long. Just under 2 hours to get a tire replaced and wheel alignment. But this alone is not why I give it a negative review, it was the tire I was given. In less than one month’s time, the tire fell completely apart. This was in comparison to my other three tires that I have had over two years and from regular driving and wear and tear. When I went to get it replaced (somewhere else) they showed me the tear and inside and it looked like the damage was from a tire that was really old, not from a tire that was supposed to be new! Now, I have no proof that Mavis sold me an inferior tire but it was just too much of a coincidence. The fact that they took so long to find and replace a tire, were being really pushy about buying insurance for the tire, and they could not answer basic questions about the product.
If you have used Mavis before and have had good experiences, I would not recommend THIS store. The quality of service and product are poor and not on the up and up. Go to another location or try some of the local places in the area that will give you better service!

If I could I wouldn’t even give them a 1 star rating! This is by far the slowest place on earth. I waited over 3 hours to change 1 tire! I do not recommend this location to anyone! Stay away from this location. I really wish the Michelin tire shop across the street was open!

the slowest place on earth. on the plus side, no one within these walls ages. 3 hours to mount two tires, c’mon…

Called up ahead of time to see if there was a long wait. The guy told me no problem, and that i should come in now. He would even start the ticket for me.
Get there, and it turns out it is going to take 4 HOURS. They also only had ONE kind of tire I chose — out of 6 possible choices i chose online.
These guys will tell you anything to lure you in. Do yourself a favor and go somewhere else.