Palombo Bakery

It’s now closed and has been for almost a month
No warning. Had much less business during the past year. Would try the one in Little Italy, Bronx

Had a sandwich along with someone else along with a mini solid Baba rum. The Italian Panini is better than you’d expect for a random Sandwich place, especially the bread.
Good stuff here, just like their other location. Owner is a nice guy as well.

When they first opened up, they were great! Pastries, cookies, danishes, brownies, cakes were fresh and delicious. Now, not only are their products stale, but the desserts have no taste to them. In addition, the workers spray cleaning products while people are eating and next to open food. No air conditioning. Fire them.

walked in here on our first official day in riverdale and thought this was a cute café with plenty of seating including a loft-​like area! I ordered a slice of strawberry shortcake but since I didn’t point to the exact alice I wanted, she gave me a cupcake sized slice from the shelf below it. Hubs got a brownie and a large iced coffee which was served with ice in a regular hot coffee cup. the shortcake was soggy and did not appear freshly made. The brownie, well, my hubs the chocoholic had a lot to throw away. The coffee was weak — likely brewed, cooled and then served with ice was not that good. And when sitting down and looking around, we noticed some wilting and sad appearing cakes that looked like they may have been sitting in the fridge for a while.

Been going to your store many years. Recently I went to enjoy coffee and dessert at the Riverdale store and the Air Conditioner was not on. Disappointing I spoke to the young lady who took care of me and she said that she did not know where the switch to turn it on was. Customers walked in and walk out because it was to hot. To the owners please turn the A/​C on you are losing customers .Hint it can be adjusted to work on timer to save money. Others will be complaining.

We have tried this place a couple of times. It’s a neighborhood place so we wanted to give it another try. Think it’s connected with the place on Arthur avenue but don’t see how? Most unbelievably worst bread/​pastry we have ever had. They get one star cause the place does looks nice & seems clean but their food is awful. We threw everything out. For a nyc Italian bakery it’s a disaster :(

I really want to love this place — it is right in the heart of Riverdale, close to everything, and has a nice seating area inside. But after a few visits, I’ve got to admit it’s just okay. I’ve tried a few different things but nothing ever tastes fresh. The one thing I did like was the tiramisu; I’d go back for that if I was craving it, but otherwise, I’ll go for something else in the neighborhood. Also, for such a great seating area, they should offer free wifi!

Just like the Arthur Ave location, I think this Palumbo’s is underrated.
The staff is usually agreeable enough and the cannoli is great, especially if you ask for them freshly stuffed.

If your counting calories, count them somewhere else .NOT worth it !
Promising looking and tooted as something it maybe was. The mini éclair was the most awful cream, all OIL, NO FLAVOR. PASS PASS PASS

Always a friendly staff. I work in the neighborhood and it’s a great place to pick up a morning cappuccino or an herbal tea and a fabulous cheese danish.
good seating options if you want to stay a while. Highly recommend them!

Once again… A business in Riverdale = huge disappointment. I try try try to support local businesses in Riverdale but I’m always let down. He’s another poor experience. The bakery itself seems fine and the products «look» key word LOOK great but are sadly a huge let down. I was more than happy to make a specific stop to purchase a loaf of Italian bread instead of going to a corporate grocery store to support mom and pop businesses but the bread was hard and stale. No exaggeration. This bread had to be a day or two old. This is a BAKERY! Everything should be tossed in the garbage or donated to a charity at the end of each day. Sorry I will never be back!

They need to closed down this place!!! My worst nightmare was when I found a roach in one of my pastry, that was disgusting I felt so sick after I saw that roach. I put up the pic!!!

This is my very favourite bakery. The owner is so friendly and nice. They know already what drink I like to have and how I like it!
I come there almost everyday when I’m here for vacation. I don’t live here so when i’m here i go to this bakery almost every day.
I would recommend this place to specially those who live near by it!!!
The only thing is that there is no Free WiFi!

So I can see myself coming back here if I’m in the area visiting somewhere else, but the lack of WiFi is a killing point for me. You wanna be able to come and work. I inquired about it, but it seems that the place has it however «the boss doesn’t give it out». The décor is really nice. No air conditioning on a hot day.
Other than that the reception is lukewarm. The iced coffee is nothing to compose a missive about, and the danish is like you’d find in the supermarket. Really the place has the décor going for it, on a sunny winter day probably.
The search for a nice place to work in Riverdale continues.

Cheap, love the cannoli. Owner is very friendly, loves and hates the Jesuits of Fordham.

After my friend and I stuffed our faces @ Liebman’s Deli a block away, we came across this bakery en route back to her place. I immediately said «I WANT CAKE!» With that, we made a pit stop @ Palombo.
The cookies looked a little dry and meh… so we decided on the cakes and other baked goods– which all looked delicious. I ended up having the tiramisu, while my friend ordered the caramel pudding and an elephant’s ear.
The tiramisu was delicious– very creamy and dense. My only caveat is that the $ 4 price tag didn’t justify the small serving. My friend said her caramel pudding was really fluffy, like a mousse and sweeter than she preferred, but overall, very good. Luckily, neither of us found any hairballs or roaches in our fare (ew).

On Saturday, February 16^th, I purchased a canolli cake and 12 canolli’s from Palombo bakery at approximately 6:30pm. The total came to $ 32.50.
After excitedly bringing home the cake and pastries for a surprise birthday party and announcing to my guests that they should, «save room for dessert,» imagine my surprise as I began to cut slices and pass out to guests and hear a blood curdling scream from the corner of my living room. «A ROACH! A ROACH! THERE IS A ROACH BAKED INTO THE CAKE!!!» I rushed over to take a look and sure enough, there was a large roach inside of the slice that was given to a guest.
From another corner of the room I hear «Eww! Disgusting! There is a hair ball baked into this slice!» As my ears began to burn and face became flush with total embarrassment, I collected all of the slices that I doled out (about 3 at that point) and canolli’s and placed them all back into the Palombo box to return. Sheer and utter disgust mixed with the embarrassment of a ruined birthday surprise was not enough for Palombo.
The next day I returned to the bakery with the evidence in hand and showed it to both women working that afternoon. They saw the large roach and hair baked into the cake and were both disgusted, after calling their store manager who was not present at the time, they returned to tell me that I could have another cake or store credit.
WHO IN THEIR RIGHT MIND WOULD WANT ANOTHER CAKE/​CREDIT TO RETURN AFTER HAVING A ROACH AND HAIR BAKED INTO THEIR PREVIOUSLY PURCHASED CAKE?
After I stated that it was unacceptable and to call the manager, Mari back so that I could speak with her, they were unable to reach her by phone or text and asked that I return on Tuesday. After my 3^rd trip to Palombo this morning, I spoke to Mari, the manager who again saw the cake + roach + hair and all of the slices on the basketball themed plates that I purchased, she then called the owner, «Mr. Palombo» who told her to only refund me $ 20 for the cake and not the $ 12.50 for the canolli’s. I am disgusted at the poor level of customer service exhibited! Never mind the sheer embarrassment of having a ROACH and HAIR BALL baked into the cake, the audacity to see the evidence and not offer a full refund on the spot for $ 32.50 let alone an ADDITIONAL credit to come back (which I would have declined), is unheard of.
Additionally, there is no posted sign stating that store policy is «store credit only» though they have managed to have neon posterboard plastered everywhere saying «CASH ONLY.»
I do not recommend Palombo bakery. When given the opportunity to correct something so wrong as any good establishment would, I have gone through hoops and used time, gas money and energy to receive a full refund, which I have still not received.
I welcome a conversation with management to right this wrong and treat a loyal customer as they should be treated!

A ROACH AND HAIR BAKED INTO THE CONNOLI CAKE MY FRIEND PURCHASED FOR AN EVENT (WHICH THANKFULLY THE GUEST NOTICED PRIOR TO TAKING A BITE)!!!
My friend went to get her money back and they offered her a store credit only and the manager refused to answer calls after she refused the store credit.
WTF would want a store credit after finding bugs inside of a cake. I’m disgusted by this and the other reviews citing rodents and other issues with this bakery. YUCK!!!
Never again.

Our every other Monday and once a month Friday Knit Night spot. Yarn and Italian Pastry are an excellent combination. The cozy upstairs space makes for a good neighborhood gathering spot replete with hot coffee and convenient restroom for customers.
Only caveat is that staff sometimes close early without much warning, scooting seated customers enjoying their drinks and eats out into the night.

Stopped in here after dinner at Arthur Avenue Trattoria (ah.mazing btw) for some dessert and espresso. We ordered the following:
Éclair — tasted a little like it had some freezer burn.
Chocolate cannoli — had a nice layer of chocolate inside the cannoli as well– pleasant surprise. The cannoli overall was crispy on the outside and the filling was delicious
Lobster tail — pretty good, but my friend (who used to work for Amy’s Bread) noted that she disliked the fact that all the crème filled desserts (lobster tail, cannoli) were pre-​filled and not freshly filled. Mostly, it was based off of principle of assuring freshness.
Rainbow cookie — good
Pineapple tart — good
Prices were decent, service was okay. Next time I’d probably ask for a lobster tail/​cannoli freshly filled — I don’t think they’d mind accommodating.