Sleepy’s

Any mattress purchase involves two parts, in-​store purchase and delivery, so overall this experience averages four stars.
In-​store purchase: Five stars. I went at the end of Thanksgiving weekend so I was able to avoid the crowds; it was just me and the salesman, Gus, in the store. Everything went smooth as silk: I described the kind of mattress I was looking for and the price range, he showed me the handful that fit both and gave me plenty of time to play Goldilocks until I found the one that was Just Right. I was really happy to find a good deal on my favorite, and Gus took the time to explain all the financing details (math isn’t my strong point, so sometimes I need it broken down a la Michael in The Office) and make sure I understood everything. He made the purchase completely stress-​free and I left excited for the delivery of my new mattress.
Which brings us to delivery, which can only get three stars. As the delivery guy was sliding the mattress down my hallway, he knocked into a piece of art hanging on the wall and sent it crashing to the floor. I’d moved aside furniture to provide plenty of space but hadn’t thought of wall hangings, which perhaps I should have. But instead of a «Sorry» or anything, he said «Oh» and kept going. As he moved the box spring in, I was guiding the front end down the hallway to make sure it didn’t happen again – but he somehow managed to knock my key-​hook off the wall, hard enough to knock off both the hook and a chunk of plaster from where it was screwed in. Again, just an «oh» after looking down to see what had happened. So while I appreciated the delivery, I also would have liked him to be a bit more careful, especially after hitting the sculpture the first time. Thankfully the only thing that broke was the hook the art was hanging on, and that’s replaceable.
So while I wasn’t thrilled with the delivery experience, it certainly could have been worse, and the service provided at the store location was excellent, so I’d recommend – just clear your walls before you get your mattress!