New Brookfield Currency Exchange

Living in the area for over 15 years, Brookfield Currency has been my go to for everything. The ladies who work there are all very nice people who genuinely get to know you on a personal basis if you visit regularly. From cashing my paychecks to paying my utilities to wiring money to family members, they are truly a nice service to have. Great place that still embraces family owned and operated, which is hard to find nowadays.

Went to this currency exchange after purchasing a car through a private party. Once I paid to title and register my car, I could not get any paperwork back and was told to come back a week later, which was really odd because usually most currency exchange give you paperwork right then and there. Once I went back a week later… I only recieved the hand written copy! (I had to wait a week for that!?) Then looking over the handwritten copy to make sure everything was correct, she had misspelled my name… I let her know and was told to wait to see if the offical title and registration is misspelled. I also had to ASK for my private party tax transaction copy which they should of known and done themselves. Now I have to wait a month to see if my title and registration comes back with my name correct… If not, I have to do the whole process all over again due to the stupidity of their service. I can not tell you enough of how unprofessional and disorganized this currency exchange is. I am very disappointed with their service… At the end, they have lost a good customer along with some other people that I know because myself and others will drive anywhere else to get better service. If anything, please make some improvements for the sake of your customers. Thank you.