Advantage Property Management

I’ve had a totally different interaction from these guys compared to other readers, and I have no idea why. They always respond to my emails, and tend to react within a few days to issues I need fixed.

This guy literally gets ZERO stars. THE WORST THERE POSSIBLY COULD BE. Every time we e-​mail this guy, he responds with «I manage over 800 units, can you please tell me where you live». We have gone days without hearing from him and when he finally sends a repairman out he sends Tweedle Dee and Tweedle Dumb and they fight in our apartment. They used our toilets and got urine all over the seat… when they fixed a window they had to step on our couch to reach and they didn’t even take their shoes off. We had a leak in our apartment and TJ did nothing. He would respond with «I’m sorry, could you please let me know the extent of the damage». Thank God, the apartment below us had an owner, not a renter to help us with the mess. It took almost a month and a half for any improvements to be made with our damages. ALSO — he never sends the landlords the correct amount of money each month. He even told us that my roommate did not pay her rent one month… SKETCHY.

This is an absolutely horrible property management company that outdoes even all the worst stereotypes of property management companies. I’ve been in my building (86 Griggs Rd.) for more than two years, and never once have they picked up the phone when I’ve called. Never once. I generally have to leave multiple voicemails for more than a week to get a reply — basically make myself impossible to ignore. Right now I have a problem and it’s going on two weeks with no reply, despite multiple voicemails and emails.
Advantage farms out its repair work out to a jack-​of-​few-​trades named Owen, whose phone is sometimes picked up by his very rude wife. If you happen to be lucky enough to have Owen sent to you — after a week or more of waiting for him to catch up on other work — don’t expect to get a call tipping you off as to what day or general time he’s coming. He’ll come during the day while you’re at work and leave a card on your door knob. Then you start the process all over again.
I’m not sure why a building in which almost everyone owns is using this company — frankly it’s baffling.

They never answer the phone. You always can not find any people to help you! Bad management company!!!

They don’t answer the phone. They’re not responsive. They promise things that they don’t deliver. Additionally, they don’t seem to be located at the address that is given here (or anywhere else). Dealing with them has been a very frustrating experience! I’ve had to contact the city of Boston for help, but have yet to see a response from the management company.