Boston’s Luxury Properties

Boston’s Luxury Apartments is one of the worse agencies in Brookline, MA to lease an apartment or studio in town. Service is very inefficient and staff/​agents are extremely unfriendly and rude. Team members fight among themselves for customers and the agency broker is not able to recognize his customers by names or faces and treats them poorly every time he interacts with them. I was there for an appointment at 3 pm and nobody was waiting for me, then they called another agent on the phone to take care of us and the next agent never showed up. They made us come back an hour and a half later and they were still very disorganized and unable to wrap up a contract drawing a lot of obstacles along the way. For instance, they wanted me to get cash from the bank at 4:30 pm for the 1^st and last month because they were unable to make the phone call themselves to the bank in the morning. REALLY BAD OFFICE… Don’t go there unless you want to waste your time ‘BIG TIME’. The agency broker discriminates customers as he wishes and is extremely rude during service hours. Save yourself some time and visit nearby Brookline agencies such as ‘Real Estate Services, Inc (1396A Beacon Street) or Princeton Properties on 1470 Beacon Street where service is excellent, courteous and efficient, much more beautiful properties on well-​maintained buildings for similar prices (love it there!!).

Justin was a tremendous help! He was very straightforward and answered all of our questions. He was patient with us and responded quick to emails. Definitely recommend Justin to anyone looking for a great place. JUSTIN JUSTIN JUSTIN

After open dialogue with agent, I realized that company is doing its best to assist me in being comfortable with my new living situation. While the process of moving from one state to another isn’t easy, being able to communicate with my agent has made it a tad bit better.

The agent we worked with here straight up LIED about several aspects of the apartment we rented. For one, she told us the landlord was living in the building. Turns out that was actually the man who does maintenance. This is messed up as the poor guy had no idea we thought he was the landlord. I was also told that I had completely paid my deposit. then THE DAY BEFORE we moved in the agent contacted me to say if I did not pay the company another $ 1400 I could not move in. I had to pitch a fit in order to fix the problem. She kept making excuses that she was busy and telling me to calm down. Also, she told us there were 2 parking spaces included with rent and that we had no pet restrictions. BOTH of these things were lies as well. We were told as well that the apartment would be cleaned and holes in the walls filled in etc before move in. We had to wait to unpack our boxes so the carpet could be cleaned the day after we moved in. There was mold in the sink that was so bad they had to replace the sink when I got the maintenance guy to come in and look. Holes were left in the walls. INCHES thick dust on the ceiling fan. No vent in the kitchen. The buzzer system didn’t work.
The agent lied to us to get her commission fee, which she did not deserve.

My broker, Jason Gell of Boston Luxury Properties, was outstanding. I made contact before I moved to Boston and set up a time to view houses. He showed me several places and once I put an offer in on one, Jason worked very hard to ensure we closed. The closing process took about three months, and Jason was committed the entire way and was instrumental in overcoming serval obstacles and keeping all parties on track. Couldn’t be happier with the home I purchased and it wouldn’t have happened with out Jason. Highly recommended.

Boston’s Luxury Properties was great! We had dealt with other brokers who tried to convince us that their apartments were exactly what we wanted, even though they missed many of our needs (and price range). However, David Weisberg from BLP listened to what we wanted and found apartments that fit those criteria– he was able to show us a few apartments that met all of our specifications. We were also very late to our appointment, and David rearranged his entire day instead of inconveniencing us.
David and BLP have great relationships with many buildings in the area, and the building management went out of their way to help us because of David. He was very professional but also friendly, and even came back with us the 2^nd day when we wanted to see another apartment in the same building.
We loved working with David and BLP, found a great apartment at a great price because of him, and highly recommend them to anyone else looking in the Boston area!

Boston’s Luxury Properties is comprised of a group of young professionals whose dedication into real estate truly shows through their hard work and ambition. The service and attention I received from the entire office far exceeded any of my expectations.
I had the privilege of working with Michael Saris– a very charismatic, motivated and attentive agent. Having to move from across the country can be daunting enough as it is, but Michael was available to make this transition very easy. Not only was he extremely accommodating to my wants and needs, he was quick to arrange a listing of apartments that suited my criteria.
I fell in love with the first apartment Michael showed me and signed that evening. Great place, perfect location. I am very appreciative and impressed with Michael’s work and he was even kind enough to follow up with me after I had moved in to make sure everything was going smoothly.
I would wholeheartedly recommend Boston’s Luxury Properties to anyone looking for a new home without any reservations. They are a fantastic group of agents and a pleasure to work with! :-)

My roommate and I are moving from New York to Boston and were interested in renting only in Beacon Hill. We contacted Drew about a craig’s list apartment ad and received a very prompt reply. We were only in town for one day and really wanted to find something that day. We saw a bunch of places, but didn’t really find a place that we really loved during our allotted appointment time. Drew agreed to stay late and show us a few more places after his next appointment (this was late in the afternoon on Good Friday), and we ended up finding a great place. Definitely recommend this agency if you are looking for a Boston rental. Overall, a pleasant and hassle-​free experience.