Allstate Insurance: Toby Steinmetz

Toby and his team were really great to work with… knowledgeable, friendly, responsive, and explained the difficult insurance world to my little brain in an easy to understand way. There are a lot of insurance people in the world you can choose to work with but Toby is definitely a Minnesota guy through and through, a good family man, a hard worker, a sports fan, and loves to see his customers happy.

Great customer experience! This agency was clean and very inviting. The staff here are really nice and did an excellent job reviewing my insurance. Very informative and great service at every interaction. Love that they not only care about protecting my car and home, but talked to me about life insurance too.

I have enjoyed working with Toby and his team! Toby is very personable and attentive and goes out of his way to help his customers. Allstate is a reputable company with excellent values and customer service!

This Allstate agency has out right stolen money from me. I bought a policy from them, BUT then I couldn’t get binder cards from them since it was rejected by Allstate. I was told four times that my money would be refunded. It never has been.
I have called there four times in the last two months, first speaking with a women named Jackie, who has hung up on me three of the four times LOL.
I have also talked with Toby Steinmetz, the owner, several times as well. Each time he has told me that he would take care of the billing problem. He never has. But now, in this last time that I talked to him. He wants me to prove that I have other insurance LOL.
Toby Is directly responsible for stealing 1150.00 from my credit card.
I look forward to seeing him in court. And I have a feeling that a Judge is gonna believe that most people don’t buy two insurance policies on their old Ford Taurus on purpose. At least that’s what the lawyer that I hired is telling me.
Run from Allstate Insurance — Toby Steinmetz in Brooklyn Park! Not only do they not know how to treat customers that have an emergency (Jackie), they steal or at best let their employees steal your money.