16 Handles

Came here 3 times and all those times have been pleasant. I see the improvements. On October 31 is a day how people enjoy the day of relaxation. But two female are determined and showing great business skills. And they give free samples. Still I suggest to buy the yogurt. Its great for the business. You won’t be disappointed.
The music is young and live. Like a lounge setting.
As a suggestion try the pumpkin tougher, the dunk your cookies and the salted caramel. They are delish. Also they have non dairy flavors like passion fruit.
Cleaness improved.
— the staff do keep the place well maintained.
–the staff is very informative and cheerful and soo caring. The best part is that they are young. Its best to learn young.
The atmosphere definately improved. So give this place a try.

If you ever need to kill your sweet tooth craving with less calories, and half the sugar def. come here! this place has a huge veriaty of toppings. I absolutely love all the frozen yogurt flavors you can mix as many as you’d like. Having a rewards card is really helpful i think you get certain point accumilation and then get a couple of $$ off.

Always love 16 handles! Great selection of flavors and all topping you can think of, although I am giving this place only 4 stars us because I was over charged for my yogurt
I had two yogurts on the scale and the price came out to $ 25.30. which blew my mind for just two yogurts which were barely full, the other yogurt was place on scale and they cashier push some buttons and the price then read $ 25.67… had a long issue over that, but over all the yogurt was great! Just be aware of the price when they weigh your cups!

I love 16 handles! I’ve been to their locations all around NYC as I’m a nanny for four children. This location I have been to two times now. Both times I walked in and it immediately smelled like stale/​sour yogurt or something. I didn’t say anything but then the person I was with asked if we could eat it and walk as the place smelled gross. Fruit flies flying around also. Staff has always been nice, though. Both times asked if we wanted to sample anything right away.

Great selection
Super clean
Very friendly employees very nice young man even changed the radio station for me and lowered the music
Great service deff would recommend
Very happy :)

I was shopping at a store nearby and stopped here for a snack. The employee immediately offered sample cups. I was impressed that unlike the other 16 handles I’ve been to this one allowed you to dispense your own samples. I tried a few different flavors. Graham cracker is normally my favorite flavor but it was disgusting here. The yogurt was totally frozen and the color was gross looking. Soy vanilla was great and I would have gotten it if the fat was not higher than the other flavors. Vanilla bean was good. Cookies and cream was ok. I ended up getting the vanilla bean with Oreos and they blender it almost like a healthier blizzard.

One of the few 16 handles in brooklyn. Good selection of flavors. I love the pistachio with good old tart. Seating area is spacious with doors opening into the street so it makes a nice spot for a summer evening.

Best FroYo ever!
16 Handles has the most flavor options I have every experienced. The fruit toppings are always fresh. They also have a wide variety of candy, cookies and other toppings to choose from.
This location tends to be very busy even during the weekdays. The staff still manages to keep the place clean and provides great customer service.

Still disgusting!
For some reason I went back in last night and immediately regretted that I did.
Walked in at 10:25pm and the employee immediately said, we are closing soon so…
They close at 11, wtf!
I should also mention that the employee was sitting on the couch watching whatever Disney show was playing. She didn’t bother getting up or acknowledging us other than the comment about closing.
As before, the toppings were all half missing and food was all over the counter. The little trays were half in their slots and everything just looked gross. The sink behind the counter was running water at full speed the entire time we were in there. Only after two of my friends said something to the employee did she finally get up and turn it off.
DO NOT COME HERE!!!

This place should be shut down by the health department.
There have been flies swarming and crawling all over the open toppings multiple times. I’ve unfortunately witnessed this as someone I know enjoys coming here… I refuse to eat a thing. Even if they’re harmless, I won’t dare.
Out of order machines, leaking and sticky, probably covered in fly eggs and children’s mouth or snot fingers. Don’t even want to know what the back of the store looks like where the frozen yogurt is prepared, or the toppings for that matter.

I can’t believe I’ve never reviewed a 16 handles before. All I can really say is that if you love soft-​serve ice cream more than anything (like me) 16 (as I like to abbrev) will not disappoint. It’s so much better than a) all the 16 handles knockoffs that have popped up in the city over the past few years and b) Pinkberry and other sour frozen yogurt places (which I am not into). The birthday cake and vanilla bean are my favorite flavors, and I love adding brownies, cookie dough and/​or hot fudge. Plus some chocolate covered pretezls because why not. This review is making me so happy that it’s almost ice cream season!
So, why is this review 3 stars? 16 Handles the francise is easly 5, but this place leaves something to be desired. A lot of the toppings were out and it didn’t look like the employees were doing anything to fix that. That being said, this location is closest to my apartment and a lot of favorite brunch places so I’ll certainly be back. I just hope they restock the hot fudge!

Frozen yogurt, Yup. Its yogurt and it frozen. Nothing stuck out

I hate giving this place a poor review, as I’ve been a regular customer at 16 handles throughout NYC and Long Island since they first opened. I really hope they intend to fox the following problems:
The machines here produce more melty yogurts than any other 16 handles i’ve been to (one of the main reasons I love 16 handles is the thick, even, consistency of the yogurts).
They are almost always out of flavors.
Sometimes the flavors are improperly labelled.
Though they are almost never crowded, service always seems slow. There is often no one at the counter to hand out sample cups or manage the register.
There are nearly always flies on an around the topping bar. I don’t care As much as most people about this sort of thing and it was enough to turn me off.
I was here mid-​day last week and got grouchy service from the only guy working (note, the place had only 2 other customers who were already seated).
Please 16 handles of Carroll Gardens, step up your game!

What a great place to have nearby
In the summer time!
Vanilla Bean and Birthday Cake are definitely my favorites, and I’ve gone twice this week :)
If you happen to become a frequent visitor, then sign up for a rewards card so you can earn something for your visits. Worth every penny!

Amazing! Lots of great flavors to choose from and toppings to go on top if thats your thing. I love the atmosphere and the music they play — very chill. Will definitely return.

I’ve been to many of the City’s 16 Handles locations and am generally quite satisfied. I’ve got the card, drag my friends to the nearest location when a craving hits, etc.
Tonight, though, the Carroll Gardens location was an absolute mess. There were two employees there, one of whom appeared to be on damage control for the other.
The second employee might’ve been having an off night, but it was thoroughly and consistently off. Several of the frozen yogurt flavor dispenses (four or five at least) were not working. Even the flavor the employee had recommended was unavailable: «Oh yeah, she said. It’s frozen and something’s broke». Earlier, when I asked for a sample, she was carrying bleach water or some other cleaning agent in a bucket and with her hands wet with whatever it was, handed me the cups.
The number of the toppings unavailable was more than the number of froyo flavors that were off limits for whatever reason.
And then, after I checked out and had my receipt, the employee yelled across the room to tell me my credit card hadn’t gone through. She got testy with me when I came up to her and showed her the receipt and called the other employee over who then confirmed that it had gone through.
Several customers after me had problems when they were being rung up, one customer ended up being overcharged or shortchanged or both. That customer had to wait for quite some time while the employee sorted things out and then told her to relax because she was going to get her change back.
Though the frozen yogurt that I did have was as tasty as usual, the atmosphere the second employee created was awful.

The frozen yogurt is so good here the biz should be renamed «16 Love Handles» because it’s so difficult to stop eating here.
Seriously, they have such a wide and shifting variety of some of the best frozen yogurt you’ll ever have. Was there the other day but was wise enough just to have a couple spoons of the gf’s cup and their new Strawberry flavor is outstanding. Outstanding I say! Everything else is usually on-​point as well. I’m a big fan of sorbets and don’t mind mixing it with the yogurt whenever I get my own cup. I also like the Coffee flavor as well as Birthday Cake and a few others.
The only truly negative thing I can say is that in that in the warm months the place is too crowded! That’s a good problem to have, not a bad one.

I have been dying for a delicious Fro-​Yo since I moved to NYC. One night I tried Baskin Robbins, and it was an epic fail. But today, the Fro-​Yo gods descended upon me in the shape of 16 Handles.
As I walked in, I got the feeling that I was on acid and in a space-​ship at the same time. Kind of a weird vibe, but after I saw all the self-​serve flavors and the smorgishboard of toppings, I was a happy girl. I ended up with a vanilla, graham cracker and chocolate sm. cup w. graham cracker crumbs & dark chocolate fudge. It was SO yummy, and I wasn’t feeling guilty because the Fro-Yo’s I picked were all low or no fat. Sweet! There really is something for everyone here, and the combinations are infinite.
As a TCBY enthusiast (might not have them in NY), this was better than my beloved white chocolate mousse from my old fave. Fro-​Yo haunt. I will be back to trip out in the space ship, and eat more delicious yogurt!

Finally a 16 Handles in walking distance! 16 flavors constantly on rotation, and it’s self-​service — what could be better?!

What a fun addition to the neighborhood! 16 rotating choices of yogurt.
On opening day they had free samples and were very helpful. I wish every flavor was fat free, but there are low fat options, sorbet and special ‘flavors of the month’ as well. The tart was pretty good, standard. The coconut and coffee were my favorites. They have an amazing selection of toppings, really just about everything I could think of-​including sauces, and don’t overlook the hot fudge option by the register. (Hot caramel would make this place 5 stars!)
Since it is self serve, they have someone by the ‘handles’ providing samples of any flavor you want. She was overly enthusiastic and interested in what flavors I liked, but she she was also very generous in providing samples.
They have a fun atmosphere with that ‘outerspace’ froyo look that is so popular today and a cool color theme of pink and green, down to the high quality/​durable spoons that come in either color. The prices seem comparable to the other spots but I love the option of deciding how many and how much flavors and topics I like for a unique experience.
My boyfriend and I gobbled up our respective froyo options like there was no tomorrow, and we will be back. Probably, tomorrow.