ABC Collision

I was recommend by my insurance company USAA and from the time l dropped my car off to time l picked it up their professionalism, hospitality and integrity was the best I have ever experienced from a collision shop, that was my first experience, now let me tell you about my second experience with ABC Collision, first I took my car the dealer to replace a wire on a brand new car the dealer said it wasn’t under warranty and would cost about $ 3000 and 10 days to fix. I then took it to ABC Collision it was $ 270 and I got it back the next day, Abc is second to none I highly recommend them with 5 Stars.

I should have heeded the one star reviews, since these guys run five or one. If you fall in the one category they are rude, overcharge you and make you wait double the time they quote. I went in for simple thing and it took two days and 10x the money. It was an awful experience. Michael couldn’t have been worse to deal with — calls when he wants more money, doesn’t call when you’re waiting to pick up your car. Bragged about his five stars and professionalism while saying he «empathized with my feelings» about being a woman in an auto shop?! Seriously? He wouldn’t pass our inspection unless I bought two new overpriced tires from them. Nice. What a jerk. Don’t go here or support people like this.

I highly recommend ABC Collision. I brought my car for some body work after my car was side-​swiped and they did a fantastic job. The estimate they gave me was reasonable and exact when the work was complete. Additionally, the time frame they gave me for the work to be completed was spot on. The staff was friendly and professional. I wouldn’t go anywhere else.

My car was rear ended a week after being in town. Of course I felt vulnerable. I knew little of the area and knew few people. I brought my car to ABC Collision to repair the extensive damage caused by the accident. They were kind, genuine, and professional from the first moment. They explained the necessary repairs to me thoroughly and made me feel safe. I received regular notifications updating me to the status of the repairs. They worked quickly and meticulously. My car was returned to me in great shape. They even made it clean and shiny. ABC Collision provides superior service and they do it with a smile.

Our not-​yet-​a-​year-​old car was hit while parked one night and the whole right side was severely damaged. ABC did an excellent job with the repair and were friendly and attentive throughout the whole ordeal. I now bring the car there everything. Would highly recommend them.

Thankfully I havent had to use collision shops but a couple times in my life, so I don’t have much to compare to. But that is going to be a problem for the next place I go to (if for some reason I can’t go back to ABC) because these guys set the bar pretty freakin’ high. I mean, I Have no complaints or issues with the repair work these guys recently did for my car, and they made the whole experience as easy and pain free as it possibly could be. Everybody I met or spoke with was super friendly, and not in a cheesy way but in an honest to goodness authentic sort of «lets go grab a beer» kind of way. They kept me up to date with what was going on and handled everything with insurance no problem. What else can I add? Super impressed. I’ll leave it at that.

I’ve uses them twice in the past year, and I am very impressed with their professionalism and service. Anthony has taken great care of my car. I really appreciate them keeping me up to date with the progress of the repairs. And the workmanship is fantastic. I was hesitant to bring my Audi into a place that wasn’t a dealership, but my insurance company told me that this is a 5 star facility, and was convenient to get to by subway. Now I won’t take my car anywhere else.

This place is awesome. my insurance company referred me to this place and they took such great care of my Honda. I slid on black ice and made some major damage to my car. ABC made it look as if my car was brand new. I even got constant txt message updates and they were very quick about fixing my car. I would highly recommend this place to anyone looking for a place to get their car fixed.

I love these guys! They are professional and honest. Anthony has taken great care of me the three times I’ve taken my car there. The last 2 times I’ve had to bring my car there it was taken care of by the insurance company for collision. Today Joe took of me. I have high expextations and feel good about him too.

I’ve used ABC Collision 6 or 7 times over the last 10 years and continue to be impressed by their service and professionalism. I’ve needed everything from simple inspections to body work and significant accident repair, and they’ve always been honest and strait forward. They take the time to talk through what they plan on doing and how they get their estimate, and have bent over backwards to help me a couple of times. Once, I needed a repair on a damaged window done as soon as possible since I needed the car for my commute. They got it done the same day after staying late and didn’t charge me anything extra. Another time I was forced to bring the car in after I had done my own «preventive maintenance» and continued to have an issue. One other mechanic had not been able to properly diagnose it (I had stupidly switched two O2 sensor wires), but ABC eventually figured it out after banging their heads on the problem for a while.
ABC is great and I’ll continue to use them whenever I have body or mechanical work that needs doing.

I found ABC through my insurance company after someone hit my new car. (I had it for a week!) I was reluctant to try a body shop I knew nothing about, but I figured I’d atleast let them appraise the damage to get my insurance claim going. I had an appointment at 8:30, and I fully expected to wait and wait… I arrived a few minutes early and read the Unilocal!reviews… they were great! Then the owner, Anthony greeted me. He started the process early, which surprised me. The shop is large, the staff seemed nice, and I was impressed by the fact that this was a family owned and operated business. How often do you see that these days? So I asked Anthony if he could handle the damage to my car, and he looked at it, and said «absolutely». So I took a gamble, and left the car with him. I really got a good vibe from the place. A few weeks later the job was done… and it came out perfectly. It looked factory. Believe me, I’m picky. I’ve seen some questionable bodywork. The car came out great. The paint color and texture looks perfect, and my little trim pieces look and fit exactly right. It’s like the accident never happened. I hope I don’t need ABC’s services again, but if I ever have another incident with my car, I’m definitely bringing it to Anthony.

This shop has been nothing but great to deal with. They were quick and kept us in the loop with their progress. They are very friendly, informative and professional. Highly recommended!

Not sure what the other reviewers are talking about. When I stopped by, these people were barely interested in listening to what I was trying to explain about the car.

It seems like once every few months I come out to discover my parked car has been hit, banged up, broken into etc. Got to love street parking in NYC…
Since I first discovered ABC Collision they’ve been my go to place for all these repairs. I never like having the need to use them but I’m really glad to have a local auto repair place I feel like I can trust. What I like about going here is that they tell you straight up what’s going on, what needs to be fixed and how long it will take. If they are back logged they won’t string you along, they’ll give you a good reliable referral so you can get the job done quickly. I only wish more places gave you good customer service like these guys do.

These guys are more than solid and professional. I was a little put off by the fact that they didn’t tell me until I picked up the car that due to the nature of the replacement parts they were using the car unavoidably came back with a slightly different color scheme. But that’s just a minor communication issue in the grand scheme of things and we’re talking about a body repair shop here, so. .. great work!

Best experience ever!
This repair shop is a USAA partner and near my home, so it was my first choice. From making an appt to come in for the initial estimate, thru picking up my repaired car, it was nothing but a pleasure. They seem very honest and above-​board, which I cannot say about any other repair place I have dealt with. First class care, considerate, helpful and my car looks awesome! The also have a repair shop that I plan to use in the future.

I called a few places to get a side-​view mirror replaced on my car — these guys were the nicest, fastest, and cheapest around. I called the Toyota dealership in Bay Ridge to get a quote on the mirror and they said it would cost $ 300 for the parts and more for labor! ABC Collision (a guy named Joey) said that it would be around $ 200 for everything, including labor.
I told them on Tuesday to get the part and paint it, with the expectation that everything would be ready for installation on Thursday. To my delight it was ready on Wednesday! They were fast and easygoing with their work. Thanks!

Highly recommended!!! After a traumatic car accident, the last thing you want to deal with is a huge ordeal with insurance company’s and collision center. This place really took care of us. Even called the car rental company an had them give us a deal since we were in a financial bind. Joey was very helpful and sympathetic to our situation. Great service, great work, and I couldn’t speak more highly about this place!

These guys do great work. I was originally referred by USAA– my auto insurance company (USAA doesn’t mess around).
They did a good job and kept me informed throughout the repair.
I just had a mechanical issue and thought I’d take it to them. Same good experience.
Dealt with Joey who couldn’t have been nicer or more professional.
Definitely recommend.

Wowww, What a great experience from when you walk in the door until you pick up your car after repair the service could
not be better. I brought my car in for repair and Anthony «Junior» could not have been more helpful. He did not push me into having repairs I did not need and laid out two different plans for my repair. He was upfront and took the time to explain things. I would recommend for a quick inspection or a lengthy repair.