Accord Physicians Urology

I love the response that the doc left on this review. What a joke. Its very easy to say that now… esp. on Unilocal where you’re just trying to look good to prospective patients who might be turned off by my review. However, I’m not going to let you mislead them so here is my update. After that half-​A$$ apology I got over the phone the doctor agreed to send a new prescription to my pharmacy. The problem is he never did. Now I’m sure he’ll write another response saying he did, he swore up and down to me he did. But here’s the thing, I trust my pharmacy who has never wronged me over a doctor who couldn’t bothered to check what allergies were listed on my chart before writing a script AND logic tells me he didn’t. Here’s why logic dictates he is lying:
When the pharmacy told me they never received the new script I gave the doc the benefit of the doubt and figured there was just some glitch. So, I called the office to let them know and they said they would resend it. Great. But again, the pharmacy never gets it. I keep calling and the pharmacy keeps getting nothing. Now, I know the doc office has the right pharmacy information because the first script I was allergic to went through without a single problem. It gets to the point that I need to have a patient advocate get involved, the office assures her the matter will be rectified but of course it never is. Finally, I go for my next appointment, over a month later, never having gotten any medication I could take. I sit down with Dr. R and tell him that I’m pissed at the situation and he as the absolute audacity to tell me I have no reason to be mad. He continues to lie to cover his A$$ and insists he has nothing to be sorry for.
That’s right doc, you could have killed me because you couldn’t be bothered to look at the chart or even actually talk to me and then you never send a replacement medication but you keep saying you did nothing wrong.
To prospective patients: do yourself the favor and stay away from this doc. Its not worth the risk or the aggravation.

I usually go to the location in Brooklyn and have always been pleased with my visits. Because I make an appointment beforehand I am seen almost immediately if not within 10 – 15 min of my appointed time, would definitely suggest to make an appointment before because they have quite a few patients. I always go to the nurse practitioner ludmila and she’s extremely helpful, knowledgeable, and super nice! No matter what your situation might be she always manages to calm you down.
Today I had visited the Queens location because my usual Doctor is not in at the Brooklyn location, and I must say I am incredibly pleased! The hour drive was so worth it since I came 20 min earlier than my appointed time and was seen right away! However I only came for a regular check up (no Pap smear or anything) so maybe that’s why I was seen right away. I was being checked by one of the male nurses and Doctor Olga who is extremely nice and very attentive. She made sure I felt comfortable and answered all of my questions completely!
Bottom line: if you’re on the lookout for a gynecologist/​urologist Accord Physicians is the place for you!

I was very happy to find a urologist on the weekend (Sunday) in Brooklyn. The location is conveniently accessible by subway (B, Q) and just a block’s walk to the location. I did not have an appointment — so as a walk in — I came very early knowing that I might just have to wait a long time. I was surprised to find that this was not the case — or I was just Lucky. The waiting room is somewhat small but that is not a drawback — as I was called into the into a examination room where I was able to see the doctor within the hour -!-
The Doctor (Chalik MD) was courteous — asked all the pertinent question, did a preliminary examination, requested the assistant to do take the requisite blood and urine tests all in short order.
In my case I had a kidney stone so I was asked to get ct-​scan and x-​rays to verify the preliminary screening analysis.
The receptionists were able to set me up with the paperwork for scan and x-​ray in sort order — as well as set up an appointment date …
I however had to return days before the appointed date — again as a walk-​in … and this was a weekday walk-​in — — so again — I tried to get there as early as possible and was again surprised that I did not have to wait hours on end to get to see the doctor (As I considered the situation some what a little closer to an emergency visit). I was able to again see the doctor within an hour … to which I can’t say how grateful I am to say the least.
On this visit the doctor was able to confirm the presence of the stone and its location and was able to squeeze me in for the ultra-​sound stone crushing procedure the very next day. Again, even though there were many more people there on my last walk in visit — I have to confess that I usually go with a book to keep me occupied during the waiting period.
The procedure was successful and I am very happy camper again.
Thanks NYUI.

I, too, had a very similar experience as the previous review. This review is also just about this clinic and not about the doctors, as I never got to see one either. Since I was required to call and make an appointment ahead of time and pay a co-​pay, I also expected to be treated in an honest and reasonable manner. This was certainly not the case at New York Urologic Institute.
Right when I got to the place there were patients everywhere, herded in this small, cramped waiting room, which definitely gave the appearance of one of those patient «mills». Of course I also had to pay the co-​pay as soon as I arrived, and the girl at the front told me it would be just a short wait, which to me was hard to believe, but I gave her the benefit of the doubt. Like I usually do, I had arrived early, and after a time that was way after my appointment time, I finally decided to make my way to the receptionist and I was suddenly informed of the «unusual number of emergencies» that they were experiencing. This was the first I heard about this situation, which might have been more helpful (and more respectful) to me if I was told this when I first checked in. I was then reassured that I only had 1 more person ahead of me, but later saw numerous patients get called to the back as I waited and waited.
It seemed to me like this was a common practice of this place so I quietly got ahold of one of the busy employees scurrying around and confided in me that indeed this was a standard answer they were instructed to tell patients who make a fuss about the long waiting time. This was all I needed to hear to finally make my decision to throw in the towel and make my exit, and let them keep my co-​payment. As a note, I later ‘googled’ New York Urologic Institute and it showed that it was affiliated/​partners with Accord Physicians, PLLC, a cancer radiation center, which might be one of the reasons this place does not put too much effort in patient satisfaction… maybe they should just focus on their own place before they want to branch out? So my advice is don’t waste your time/​money.

Unfortunately I can’t begin to write a review of the doctors here… I never got to see one.
You see, where I come from there are different kinds of clinics. Some require you to wait for a long time to see a doctor for free or low cost. These are inconvenient, but if you have more time than money it is what needs to be done. Doctors are poorly reimbursed and must make up for that by seeing many patients daily.
Other clinics require that you call to make an appointment, require co-​pays and make more money per patient.
Of course there is another model that accepts no insurance and are very well compensated. These places tend to he very accommodating.
Since I am lucky to have a job and it is expected that I must tend to people in an honest and reasonable manor; I expect to receive the same.
This place models itself as the second, but treats patients like a mill. Just herd them all into the waiting room and let them wait until they become inpatient. Of course co-​payment is done as soon as you walk in the door.
So anyway, after arriving early and waiting for more than an hour after my appointment time. I wandered up through the grazing patients in the waiting room and made myself up to a spikey haired blond receptionist, Lucinda, who proceeded to tell me a story about the exceptional number of emergencies that had come in this morning. Obviously that would have been a reasonable excuse had they been respectful enough to tell me that as soon as I checked in…
Once again I appreciate that doctor will squeeze in emergent patients, but these are not surprises when they occur before a scheduled patient shows up. Which leads me to think that either these people are extremely careless or they are blatantly lying to me. Which brings me to the next problem… Lucinda continued to tell me that I had only one person that had been waiting 1.5 hours in front of me. After continuing to wait and watching three more people go in before me (I thought there was one?) I grew restless and left. That may have been a little premature since I’ve obviously lost my copayment.