They told my daughter that the upgrade will only be $ 48. They did not tell her about the $ 549 they charged my AT&T account…
Lisette D.
Rating des Ortes: 1 Manhattan, NY
Do NOT go to this store! The«store manager» knows nothing! I went to trade in my iPhone 5s and AT&T was giving $ 300 for it and the man tried to give me $ 151 dollars. Luckily I had already checked the website and knew it was supposed to be $ 300. He ended up giving me a $ 300 «spring mobile» gift card and didn’t tell me anything about not getting an AT&T card. When I wanted my phone back he said it was too late. Then when I tried to use the gift card towards a iPhone 6– he told me I couldn’t use the card unless I changed my current plan.(Which I called AT&T and they said that was NOTTRUE!) Needless to say stay clear of this store! There is one up the block and they are much more helpful and said they always hear complaints about this location. And the store manager told me I could buy accessories with the gift card. $ 300 worth of accessories??? Seriously?