AutoZone

Please do yourself a favor and avoid going here. It has been quite a while since I have been treated to such horrible customer service. We went there for a simple headlamp change for our car and unfortunately met the rudest cashier ever. He made zero effort to help us which I would take personally however it seems to be his normal operating style as the gentleman before us received the same complete lack of care. The guy that works here is definitely «in the zone,» just not one that involves him working.

How can people allow the, selves these days, when online reviews become so powerful, to treat customers like I was treated in this auto zone. All I needed was a new box (plastic cover) for my remote control (ford mini van). But the attitude I got here was something that worth a review.
If you don’t have what I need, just say so, and if you think that I am not clear, or my accent is not clear enough that also fine, but you are there to help, and I am customer. And when I show someone a broken plastic remote, and say that I need a new one, what does it has to do with my accent?
If someone come to auto zone, and show a broken remote. And you do not get it that he is asking for a new remote, who is the retarded one?

Coming here after being stuck on the road, and CSR #82 (Indian looking guy) was so rude from the beginning. I needed a battery after mine died. This man stated that nobody could put it in for me which takes two min. After I bought the battery he expected me (a young lady) to pick up the battery myself. John A was outside at the moment and was God sent. He not only gave me the tools for me to put in the battery, he checked my car for other issues. He went over and beyond for Customer Service. I went back into the store and the rude Big Indian looking guy sat and complained and cursed out loud about John A. Helping me! John A. was just doing his job!!! I will never go back to this store again as long as this CSR #82 is working there. John A should be manager of that store because he truly knows what customer service is.

What is it with car supply places nowadays? All gone out of business or still hanging on but poorly stocked. AutoZone is still there, and I check there first because it’s nearby, but when I can’t find what I’m looking for I order from Amazon.

Went to have my car scanned because the check engine light came on… wish I had caught the guy’s name that helped me. He was awesome with a good sense of humor. Get in the zone!!!