B & L Washing Machine Repair

I called this place to come fix my broken washing machine. The person who answered the phone said someone would call me later in the afternoon about coming over to take a look. They never called and when I called back around 5pm to see what was going on, it went straight to an answering machine. The next morning I tried once again (I understand places get busy and things slip) and the person on the phone said someone would come take a look in the afternoon and that just to take a look it would be $ 30. Fine. He shows up, figures out what is wrong and says he’ll have to see if anyone has the next morning. He says he’ll call me. I pay him $ 30 and off he goes. The next morning (today) comes and no phone call. I call the place again and the person tries to call/​page him, no answer. Unfortunately, I have little patience for having to beg for attention, especially when I am paying. I googled some more places, ended up calling Dynamic Appliance Repair. The service person was here within an hour, with the piece he needed to fix the machine, completed the work in 10 minutes and gave us a year warranty on the work.
B&L needs to step it up if they want to stay in the repair business.