Bruno’s Hardware Center

Women, avoid this place. The sexist jerks who work here will not only make mistakes they won’t own up to, they will try to blame you. Don’t give this store your money!

After spending an hour wandering around Lowes looking for various things I needed for the apartment, they didn’t seem to have anything I was looking for. I decided to go to Bruno’s and found it all in 20 minutes! As opposed to walking around Lowes looking for someone to help me get something off a high shelf, Alex at Bruno’s walked me all around making sure I found everything I needed. You may end up spending a few more bucks, but you save time and frustration!

This store sucks! I bought an oscillating fan here and it was horrible. When I tried to return it, they refused to give me a refund. I’ve never seen such shitty service and a worse store policy. Two doors down is a better hardware store called Brubo’s Home Center, which is weird because the name is almost the same. Stay away from Bruno’s Hardware!!!

Surprised to see all the negative reviews about this place. I went there for an odd small part, a set screw. Two very nice employees spent several minutes to locate the exact size/​thread that i required for replacement.
A hardware store that has everything in Brooklyn heights!!! (Between brooklyn heights and downtown bklyn and cobble hill)

Awful. They don’t know anything about what they have on their store and you’d get much better advice just googling. They are also misogynistic and wouldn’t even give me the time of day. Don’t ever give them your business.

A surprisingly big, rambling place with a large but not comprehensive stock. You can get hardware-​store staples like nuts and bolts, though you’d do better with that at the other hardware store named Bruno’s on this block. (I’ve heard rumors the two places are owned by rivalrous brothers, but I don’t know what the real story is.) You can get keys made, buy fans & space heaters, and check out small kitchen appliances that look like they may have been here since the 1980s.
The best thing about this place is their seasonal section upfront. In winter, they’ve got shovels and a surprising variety of sleds. In spring and summer, their outdoor & garden selections are smartly suited to the needs of Brooklynites with patios.
With a little bit of planning, you could get anything that’s here elsewhere in New York. And sometimes you might come away empty handed when you pop in and assume you’ll find something any other store like this would have. But, sometimes, they’ve got just what you need, where you need it.

Best hardware store in NY! You can get in and out in less than three minutes thanks to the helpful staff. Everything you could possibly need is here.

Probably the largest hardware, home center store in the area. They’ll have what you’re looking for — in either location as it’s actually two stores next to each other. I’ve spent more time on the hardware side, and they usually have what I’m looking for. Recently they made a huge renovation and have vastly expanded the store with the addition of a new basement. Need something quick to fix in your home? Bruno’s will help you out!

A tidy story that offers most things you need for a chore-​laden weekend at home: paint, cleaning and garden supplies, household tools, fans, bulbs, ladders, etc. Easier to navigate than Home Depot and much less intimidating

Bruno’s is there for you in a pinch.
I’ve only been inside a couple times, but if you need to find something hardware-​related, chances are they have it, and there will be a guy hanging around who wants to help you find it. I even think he works there.
Unfortunately, everything seems to be substantially more expensive (halogen light bulbs, for instance) than what I’ve found down at Tony’s on Smith, but such is the price we pay for convenience.
Is it a sign of my old age that I’d rather pay an extra $ 5 than walk half a mile more in the cold? Probably.

I came here looking for a particular light bulb and there was no one on the floor to help me. Once I found what I thought was it, I brought it to the register to confirm and the man working there was far from pleasant. Prices are pretty steep as well, think next time I will just order online.

Good selection from tools, to housewares, to holiday decorations. Overpriced though. I come here because it’s convenient and I don’t want to drive all the way to a Lowe’s or Home Depot.

Bruno’s was fine. Every time I go they have what I need-​I was just there today to get a shower curtain rod, and have it cut to fit in my small bathroom and they did it fast. And it was not expensive. The guy that waited on me was less than… savvy. I wanted some info and I would have had to wait for one of the smarter guys but I was in a rush. Seems like it’s about half and half. Smart to not. So I left off a star, due to a few not so intelligent employes.
Most of the time for hardware super smart is not needed. So Bruno’s is fine by me.

Worst customer experience ever. I guess they want to keep this place authentic with the «fuck-​you» attitude. Not my style. Bruno would be crying a tear if he knew this was now his legacy.

Not bad for a local spot, could be better, I have only bought small supplies, service is not that bad, the place is only good for in and out stuff

Sadly because they are essentially the only gig in town, I was forced to purchase a faucet from this place. I get home, it gets installed and doesn’t work as it should. I call w/​in the hour of purchase and explain the problem to them. They tell me to bring it in so they can take a look at it. I get there and not only do they NOT look at it, I am pretty much told that out of the kindness of their hearts they will refund my money or let me replace it but that if the new one doesn’t work either that I’m basically shit out of luck
Given the fact that they ARE a mom & pop operation you would think their customer service would be above-​par, it is not. You would also think they would stand behind their merchandise, they do not. I mean I went back within the hour and was given grief… ridiculous.
From this point forward, I will gladly go out of my way to go avoid having to patronize their store and suggest to any who read this, they do the same.

the people who work there are ok, but i always have to go back since they sell me the wrong stuff. i’ve gone with iphone pictures for a wall plate, i’ve gone with the actual hooks that need screws, and both times they sell me the wrong stuff.
they do make keys there so that’s good i guess.

I wish Bruno was still there… but the store is as good as ever. They have pretty much anything/​everything you would or could need for a home based project, and most tools and supplies for commercial projects as well. They have plenty of knowledgeable, friendly staff. Things are easy to find and the isles and shelves leave one enough room to navigate. Bruno’s is a thriving, successful hard wear store, but they are rarely too busy too be either too crowded or to lend assistance. Across the board, from A to Z, I give Bruno’s an A+.
The store has been a standard in Brooklyn Heights for decades. And sadly, Bruno is no longer with us. But, if for any reason there are any questions that you need help with, ask for Kelvin, He’s a veteran employee and very friendly and helpful.
— Robert from Brooklyn

Bruno’s is one of the largest hardware stores in the area. Sadly the guy who «helped» me was extremely anti social and not a pleasure to deal with at all and the prices were higher then I expected. Personally I’ll continue to go to Tony’s hardware down the street where the selection might be a little smaller but the service has always been extremely helpful and friendly (not to mention Tony’s is in the much better area of Cobble Hill while Bruno’s is just inside of the downtown area).

I dipped into the Hardware store, closest to Schermerhorn, for some odds and ends and the guys were helpful in pointing things out, which is good because there’s stuff crammed into every inch of the store.
Downstairs– all the lightbulbs & hardware items and upstairs lumber (yes, an indoor lumber yard in Brooklyn in a 12’X20’ space), kitchen & bath items and if you don’t like to drink Hudson gin straight from your tap at home (why not? it’s damn good water!), here’s where you’ll find your Brita water pitcher.
If you need a bag of charcoal and/​or a grill– those are right outside on the street on nice, sunny days.
It’s not the cheapest, but you pay for the convenience of the place and that’s worth it 99% of the time, right?