Brush Victoria

Victoria is conscientious and knowledgeable. She takes the time to explain your options and how the rules work.

I am in total agreement with C.D.W’s review from a year ago or the 3 other reviewers were just luckier than I have been. First off let me say that this is not the first time I utilized Victoria Brush tax services. Last tax season was my first time and the service was adequate. This year I am on my 5^th week of waiting to hear the outcome of our return. I have reached out several times to Freddy and have heard nothing but I’ll get back to you tomorrow. Tomorrow has come and gone and still no update! I have already paid my deposit by check, which, btw, has been cashed and I still don’t have our returns. To say I am beyond disappointed would be a gross misrepresentation of how I feel. I am just baffled and frustrated with the ineptness of how things are being handled. I am also angry at myself for not going elsewhere sooner. I hope this review was helpful as I don’t usually write them. I just don’t want anyone else to have the same experience that I have had. Please go elsewhere!

I was referred to Victoria Brush by a friend. I’m glad I found her because she and Freddy Alvatorre have been terrific. Freddy spent several hours with me helping me to organize everything. It made a big difference. And both Victoria and Freddy are a pleasure to work with. I am glad to have them for both bookkeeping and accounting.

After interacting with Victoria Brush Tax Services I am bewildered as to how she received such high scores on Unilocal!In addition, I question if the previous reviews are even real or fake? My experience with her office has been very disappointing. I contacted her office multiple times and haven’t received a call back from Ms. Brush regarding the various questions I posed.
Usually I’ve trusted the reviews on Unilocal,but because of this (and other) negative instance, I am beginning to wonder if businesses aren’t just asking people to write bogus positive reviews. This is not the first time I’ve contacted a business based on their stellar ratings on Unilocal and then been extremely disappointed.
I know it’s the height of tax season and Ms. Brush is very busy. However, I would suggest she stop advertising for and accepting new clients until she can provide a higher standard of customer service.

I have been a client of Victoria’s for close to 20 years. She and her staff have consistently been organized, professional and competent. Despite her busy schedule and heavy caseload, she and her staff respond to queries in an amazingly prompt manner. Her costs are fair and reasonable, and over the years, I have never had an issue that she or her staff could not address in a timely way. Most recently, I got a scary letter from the IRS which had decided I owed a lot of money. I couldn’t believe it. Victoria always does things by the book so I knew there had to be a mistake. Nevertheless, the whole thing freaked me out. Both Tiana (executive assistant extraordinaire) and Victoria got back to me asap (even though she was super busy at the time) and referred me to her new staff tax accountant, Freddy Alvatorre. At first I was a wee bit concerned because all through the years I had only dealt with Victoria, but of course I should have known better. Freddy was so great. He helped me correct the response letter I had drafted and walked me through the back up materials I needed to assemble. He even showed me how best to present the information (as in what things to staple vs. paperclip). Needless to say, it was a great success and the IRS agreed that I do not owe anything! I don’t think I would have known the best way to proceed without his input. If you are looking for a tax accountant that you can depend on, I heartily recommend Victoria Brush.

Victoria has been doing taxes for my wife and me for the past six years. She does a lot of work for freelancers and knows much about the financial complexities encountered by the self-​employed and small business owners. Victoria is very friendly and engaged and does her best to reduce any anxiety you have around tax time. She is extremely organized and will keep you on track to get your filings in on time.