Charles Berk, MD

I just had my first physical with Dr. Berk. I am SO relieved to have finally found a doctor that I really like after 16 years of searching in NYC. His office is very old school and comfortable. His reception staff was very friendly and courteous. I only waited 5 minutes to be seen. Dr. Berk sat with me and discussed my medical history in a very relaxing and conversational manner. He gave me a thorough exam without ordering a bunch of unnecessary tests. I felt good and positive leaving his office. I won’t be going anywhere else from now on for my primary care.

I have no complaints with Dr. Berk and Rachael his nurse practitioner. They both create a calm and professional environment. I have recommended family and friends to Dr. Berk. I cannot thank them enough.

I have faith that Dr. Berk is a knowledgeable man, I’ve had a number of people in the area recommend him but my personal experience with his office left me extremely disappointed, and feeling as if I didn’t get the care I deserved. I showed up a few minutes early and politely asked if he was running to schedule since I was meeting someone at 7:30 (appt. at 6:30). I was told yes, that I was next. 20 minutes later, I still had yet to be seen. I asked – again, politely – if they maybe knew what his schedule was like, and was given a very rude, very nonchalant answer from the nurse who had previously taken my blood pressure. The receptionist seemed to be taken aback by my question, at which point the nurse stepped in. Instead of apologizing, and telling me they understand, she was curt, short, and downright rude. I went back to my room, the door slammed behind me (I even re-​opened and apologized so they would know it wasn’t some intentional, bratty thing!) and from there it only got more disappointing.
5 minutes later, Dr. Berk comes in and the nurses had clearly informed him of my «pestering.» He barely took the time to introduce himself and immediately got down to business. Perhaps this was because they told him I was hurried, but his bedside manner was not welcoming. I felt as if he was annoyed I was even there. He warmed up during the appointment but I felt he wasn’t taking my concerns seriously, and just trying to hurry. Again, I would have appreciated this if it was because he was concerned about my timing, but he too didn’t apologize for being 30 minutes late to see me, nor did I feel as if he was doing this out of kindness. He clearly just wanted to be done with my appointment. I felt as if he was ignoring certain things I said, and wasn’t as in depth as I prefer doctors to be. Even if he could have recommended another doctor, that would have been SOMEthing. Then, as he was leaving he passively said to me «well, I heard you have somewhere to be…» How rude is that! I left with a bad taste in my mouth about the whole practice.
I apologized again to the nurses about the door slamming, yet they ignored me. Hoping I don’t have to go back to this practice again.

No problem with Dr. Berk but the young lady who answers the phones from time to time should NOT be working in a doctors office. She’s is not friendly, and comes off very condescending. I really hate calling or going to see him when she’s there.
I called for the doctor to call in a prescription for an asthma pump on Friday morning; called back early afternoon and was told that the doctor isn’t seeing patients today. I did not ask to be seen; I asked for the doctor to OK the prescription which clearly does not require him to see me, when asked if the doctor is in she did not answer instead she said he’s not seeing patients today. I’ll leave it there.
Currently looking for a more personable PCP/​PCP office. After all, it is my health.

The next my visit to this doctor was awesome. The best atmosphere I have even seen, the doctor was very accurate and very polite. I try to visit doctors as rare, as it is possible, but my choice would be dotor Berk next times.

Wow! Just, wow!
Maybe over my lifetime I’ve just had bad luck with doctors, but Dr Berk shines above the rest.
Firstly, I went in and was actually listened to rather than having the Dr wait for me to stop talking. He never interrupted me and let me interrupt him, when I did so accidentally. I regularly feel Dr’s don’t listen to me. Sure, their training is in medicine and they are the experts, but I am certainly the expert at what I am experiencing. If I feel regularly shut down as a man, I can only imagine how women are made to feel with most doctors. So this first off was an excellent sign.
Secondly, he was friendly, upbeat and polite. That’s not necessary but a nice touch.
On to the checkup. He was methodical. He told me exactly what he was doing. When I told him I thought my BP was a little high on his machine, rather than ignoring me he did a second check to ensure it was correct. He was knowledgeable about my ailments, my medications and I didn’t get the feeling he was just trying to rush me out the door to increase his turnover cash.
This guy is aces in my books and I changed my primary care physician to him today. I’m angry I didn’t find a doctor like him sooner.
I’ve only seen him once and his businessman paraphernalia is a little disconcerting. I like money too but it makes me uneasy. I had to sign a form saying I am responsible for the full final cost. Most doctors I’ve seen will charge a high amount for the insurance and «forgive» the rest. Gotta say that makes me uneasy as well. We’ll see how it goes going forward in terms of how badly it hits my wallet and I will update.

Dr Berk is a fantastic physician. I have been going here for about ten years and have seen Dr Berk from everything from routine check ups, flu shots, vaccinations and appointment needs prior to out of country travel. He’s very thorough and knowledgeable. He listens and provides vital patient education. He offers useful referrals out where applicable. I feel I receive prompt attention and quality care. He’s committed to excellence and truly cares about keeping his clients healthy and well. He provides an electronic newsletter. It’s great to see he was an earlier adopter of technology to help his clients in his practice. He makes scheduling easy. He started many years ago giving clients access to their electronic medical records which is helpful. Dr Berk and his staff are great and very accommodating.

the review by MK is dead accurate in regards this office. also to add, I feel like Dr. Berk is a good doctor and knows his stuff, however I feel he’s more of a businessman than he is a doctor. If your a first timer– one of the documents he makes you sign is a form stating that your responsible for all final costs.
sure enough when I checked my claim online– one the charges was a «first time office visit» fee for $ 350.

Dr. Berk is personable, knowledgeable, and has always seen me on relative short notice. I’ve never had to wait more than 10 minutes for him.
Great asset to the neighborhood!

This morning was my first time at Dr. Berk’s office. I met with Rachael Geyer, a Nurse Practitioner. She was amazing! So genuine and thorough. She listened to my concerns and answered all my questions. I could tell she was giving me her undivided attention, which I don’t typically experience at busy doctors’ offices. I haven’t met Dr. Berk yet, but I can highly recommend his Nurse Practitioner, Rachael.
Also, the front office staff was very welcoming and helpful. :)
NOTE: The listed address is incorrect. The office is on the 3^rd floor, not 6^th.

Dr. Berk’s office has come to my rescue several times. Not that I’ve had anything serious to deal with, but the occasional aches and pains of a body about to enter its fourth decade need some attention occasionally. I’ve found Dr. Berk to be pleasant and direct. But also willing to answer in-​depth questions if asked.
His practice also offers low-​income options, which I appreciate. And the staff is always courteous and congenial.

A friend (and long-​time patient) recommended Dr. Berk when we moved into the neighborhood and I’m so glad she did.
He’s been able to see both myself and my husband quickly when we’re sick, and every visit he’s calm, competent, knowledgeable, and perhaps most importantly, caring. He actually listens and I’ve never felt rushed.
Recently I’ve dealt with a persistent case of strep throat, and while it’s been incredibly frustrating, he’s managed my care really well, even calling another one of my Doctors to make sure I was ok to take a particular medicine. (I feel like no doctor does that these days — most times it’s up to me to liaise between doctors, which can be overwhelming.)
I also love the online tool his office uses — you can email him questions (I’ve always gotten prompt responses) and look up your medical records. All Doctor’s offices should have this these days, super helpful.
I’m grateful to have found such a great Doctor so close by.

Spent 20 minutes filling out new patient forms only to spend most of my visit answering the same questions.
He told me he was uncomfortable diagnosing me, suggested that I call a colleague of his, which I did after leaving, and the other doctor had no idea why Dr. Berk would have suggested his name.
I called back Dr. Berk’s office back and left a message with his staff who returned my call with no helpful follow up information. After another call to his office and email I finally got a short email from Dr. Berk saying there was nothing he could do or suggest: my insurance wouldn’t cover the visits.
Before I left that first visit he did give me a test for something I didn’t originally want as I was pretty sure I had already had thyroids tested. I agreed at the moment as he seemed to think it was important – maybe to make me feel like I hadn’t totally wasted my time. Luckily that was something the insurance did partially cover.

I’ve only ever had a positive experience at Dr. Berk’s office. He’s always been respectful and correct in his diagnosis, including bronchitis, and has treated the symptoms appropriately too. I have never had to wait very long to see him either and he takes time to explain any medication he’s suggesting. The staff are polite and helpful too. Not sure if there’s been a recent slip in standards, but based on my experience I would recommend Dr. Berk.

I went to Dr. Berk with a chronic cough that I had had for 4 months (am also pregnant), he told me it was acid reflux and that was that. He mentioned that it might be allergies (even though I’m not allergic to anything) and although I mentioned I didn’t have heartburn or feel any acid reflux, he said that’s what it was. It wasn’t until 3 weeks later at my son’s pediatrician that I was tested for Pertussis (whopping cough) as she was alarmed that I was coughing/​gagging the way I was. I am visiting a pulmonologist to take some tests for Bronchitis/​Pneumonia this week, but I just wanted to post that I was VERY disappointed that these ailments weren’t even a consideration when I went to see Dr. Berk. Moral? Trust your gut when you think the diagnosis isn’t right and go to another doctor.

If I could give them zero stars, I would. i went back there 3 times and every time it was horrible.
These people made it feel necessary for me to write a review for the first time after all these years because people of BK Heights should stay away.
Modern office? It was a nightmare from the early 90’s. I felt like I was getting sick by breathing the air. It was small and disorganized. And everything that the staff was saying on the phone/​to patients would echo through the room and I felt unsafe about privacy of the patients who were calling as well as myself.
I arrived on time, and after waiting for 45 minutes, a nurse called me to weigh and take my blood pressure. She had one of the worst attitude I had seen in my years of living in New York. When I washed my hands while she was gone to get a bp equipment because my hands felt filthy from the magazines in the waiting room, she spat out «what do you think you’re doing?» as if I was a criminal. Being a nurse myself, I tried to empathize and think that she’s just having a rough day. I told myself, some doctors with rough nurses can be nice, too, and I should be fine.
Wrong. Then after yet another 15 minutes confined in the room that made me claustrophobic, Dr. Berk walked in with his vacant intern. Then he told the intern to take my history and left again. When he finally heard my symptoms, he started making face’s like «that’s strange» and eventually I was convinced that this doctor did not believe me. He then told me that I should just go to another doctor.
Maybe it’s because he knew that he probably won’t make much money out of me. Maybe it was that they were all having bad dayS. Regardless, Dr. Berk along with his staff were unprofessional, and I will not be going back.

Don’t me mislead by these great comments before me. I chose this doctor based on Unilocal and was extremely disappointed:
1. Doctor was not easily reached and did not respond on timely manner.
2. Doctor did do keep confidential information privet.
3. Doctor came up with unprofessional excuses to cover up his and his stuff bad practice.
4. The web based patient center never works.
I do not recommend him and his clinic to anyone, I never seen something unprofessional like this in my life!

I found Dr. Berk via a quick search on my insurance website. Everything is so modern. You can view your medical records, make appointments and fill out your symptoms on line! The staff is friendly and the wait area is filled with magazines, tissues and sanitizer. What I love most about Dr. Berk’s office is that they always try to accommodate you the same day if you fall ill. Dr. Berk is so friendly and welcoming and is always willing to take the time to answer your questions thoroughly.
Last year he implemented a yearly fee that allows him to hire more staff to serve patients better. I don’t mind since it’s rare you find a doctor quite like Dr. Berk. I recommend him to my colleagues all the time.

I can’t believe I found a doctor as great as Dr. Berk so easily. I made my decision based on Unilocal reviews after ZocDocs reviews lead me astray on my last doctor’s visit. Unilocalers are the best!
Dr. Berk’s staff was super helpful and even chipper, but not annoyingly so. The new patient forms weren’t unduly long and didn’t require me to sign over my first born child. There are computers set up in the spacious lobby where you enter your symptoms, which is nice because it gets rid of the prelude conversations that you normally repeat to 2 nurses, a physician’s assistant, and the doctor. I didn’t mind the computer system at all.
The waiting area, as I said, was spacious. The light was nice, and there was a glug-​glug with really cold water, which made this sickly gal quite happy.
There was one girl waiting and one couple who came in after me who were seen before I was, and they seemed to go in and out quickly. I was called back (after paying my co-​pay), and I talked to Mary, a sweet doctor’s assistant who I thought was very good. She did all of the temp taking, etc… Within 5 pages of my book of her leaving, Dr. Berk appeared.
Dr. Berk is the kind of doctor you imagine when you are little. The kind of doctor you envision you will have after the mean pediatrician who gives you shots flees the scene. He is kind, inquisitive, is aware you are sick and don’t want to talk a bunch, and had great information about why I was sick, the neighborhood, and how I was going to get well. He did not rush me, and I felt like I could ask as many questions as needed. He rides his bike to work. Need I say more?! He’s like Mr. Rogers but not creepy.
With the paperwork, the computer quiz about my illness, a little bit of waiting, and my actual visit, it took 45 minutes, which I think is fantastic. The office is conveniently located to just about any subway line you could want, so I suggest you hustle over and see Dr. Charles Berk if you’re feeling under the weather.

After my fiancée went to him, I changed GPs so I could also see Dr. Berk.
His staff is fantastic, the office is clean and nice, and he’s a competent, affable doctor.
I never feel like I’m being rushed so he can move on to another patient. He really cares about your health and wellbeing.