Chase Bank

There are only 2 tellers, I had to wait on line for over ½ hour to get service. By the way I was 3^rd in line, some of the people behind me actually left. I give 3 stars because the staff isn’t the problem here, its the amount of people on shift. Im starting to hate chase.
1. I can’t have people deposit cash into my account who don’t have a chase account.
2. Their website is not user friendly
3. The phone Customer service is very poor

I don’t often go into banks because there’s usually a line or just because I can do whatever I need at the atm. Also, I don’t find many banks to be so inviting. I received a promotional card in the mail about opening up checking/​savings accounts and the fiancé and I decided it would be a good time to open up an account.
We actually went to a couple other places (just out of convenience of being in the neighborhood), but left because there was no attention given after a bit of waiting around.
When we walked in here, there was a bank member speaking with someone, but he acknowledged and addressed us within minutes of us being there. His name was Alex (Olexander) and he actually does Chase Private Clients, but took the time to help us out. We got everything set up through him in a timely manner and I decided to open up a credit card that I had been looking at as well.
He was super nice and easy to speak with and during our time with him, we noticed other customers who had come and gone saying hello and goodbye to him which seems to mean he’s popular at least.
This isn’t my home branch, but i’m glad we came here because now this is the Chase branch I prefer. I also like the parking lot :)

Empty spot with no visible security officer. Two customers ahead of me are «giving it» to the CSR attending to them.
Truth be told, she’s encouraging this unsavory exchange by responding in a belligerent manner. Clearly they’ve been at it a while and she’s fed up but no ma’am, no bueno, you do not need to have the last word.
The supervisor or branch manager eventually went to the customers and placated them. Good job.
Though while entertaining as it was, this show was allowed to go on for two long.
This is Freedom C. signing off from Chase bank branch, Coney Island Ave, Brooklyn NY.
The End.