Citibank

I came here with someone who wanted to use the atm machines. The bank was closed and her card wasn’t working. Thankfully (?) there was a homeless guy hanging out inside who let us in.

As with a few other Citibank branches I’ve visited, I only wish my neighborhood branch had such incredibly friendly staff. I went to this branch today because I was in the neighborhood, and I happened to notice they were giving a gift if you opened an account. I told the young woman that my husband & I recently opened a second Citibank savings account and I lamented the fact that no one at our branch offered us anything. She told me I could choose a gift and I gladly took a coffee mug. She also gave me two nice key chains and let me take two for a friend who was with me. The teller was yet *another* really friendly person (two for two!). I then complimented the manager and he was *delightful*; very friendly and kind-​hearted. I was instantly in love with that branch.

I bank with Citibank (shhh…don’t tell anyone), and find them to have as many annoyance and weird fees as any other bank. I am grateful for this location because it’s close to where I live, and I encountered a really, really pleasant teller there on a recent visit.
Not much else I can say. It’s a bank. Hard to get excited.