Citibank

I really want to say have patience when coming here, the staff is very nice an friendly an they do take there time making sure your transaction is smooth an correct an that they helped all your needs correctly.
I worked here for a while an I can honestly say from experience from being behind the desk it’s very hard to keep the lines from gathering up an we do try our best to keep it moving.
It’s the ONLY Citi Bank in sunset park, so imagine how backed up the lines an wait is. We usually suggested to use ATMs for simple deposits an withdrawals but most people don’t trust a machine an rather a human handling the transaction.
I would maybe suggest to hire more tellers but it’s never ending customers it’s a lot of Citi bankers an only one Citi bank in the area unless going to Bayridge or Parkslope which is in-​convent for most.
Very nice staff, was great management an wonderful branch manager (Tammy Sanabria) very lovely beautiful hearted women. She would do anything for anyone.
Great tellers an ABM” as well as the bankers all wonderful helping loyal people. Well at least when I worked here.
Hope your experience goes smooth here an remember have some patience lol
;)

Free coffee and great service. They staff here are really nice and try to answer all your questions!