Coldwell Banker Reliable

When we started looking for an apartment to rent we came across an apartment on Zillow and contacted the agent, who happened to be from this office. Her name is Sarah. She got back to us very quickly and shortly scheduled a viewing. We loved the apartment and went about the process of getting qualified to rent it.
Both me and my wife apparently have less than stellar credit but Sarah went over every little thing with a fine toothed comb and even brought a couple of innacuracies to our attention! She kept in constant communication throughout the process as we negotiated terms with the landlord and was very flexible to set up meetings with us. She was never pushy with us at all and eventually she got us qualified! So as I write this I’m sitting in our new apartment thanks to her hard work!
I would recommend her to anyone looking to rent an apartment in the southern part of Brooklyn.

If you’re in the market to buy, rent or sell a home — Coldwell Banker Reliable is an accommodating, trustworthy and most importantly consumer centric office that promotes transparency and consumer involvement in every step of the rental or sale. The team receives the highest level of education and the team pursues new knowledge and industry changes on a continual basis. From the first impression in the meticulously clean and welcoming lobby, (and in a convenient location) you will immediately know you are in qualified and trustworthy hands. Each step of your real estate journey should be with one of Brooklyn’s finest realtors here at Coldwell Banker.

We just closed on a house in Brooklyn with A LOT of help from Margaret Calarco at Coldwell. She was extremely helpful from getting us in to see the house to putting in a bid, negotiating with the seller, communicating with the seller’s broker, and finally after many, many weeks, closing on the house. As first time buyers, she gave us very good advice at every turn. Thank you Margaret!

Very professional and helpful! My landlord tried to make me sign some documents and Coldwell looked it over and told me where my landlord was trying to pull a fast one on me. Coldwell really helped means was there for me. Sad to say I don’t the name of all the persons who helped me, but they where great.

Funny that I just read a review that speaks just as low about the owner of this agency as I am about to: like the other young lady, I am giving 0 stars, I will not drag the agent through the mud, but his boss needs to take some business classes.
In August of 2013 I selected an agent from CB Reliable to sell my home. During this period of time there have been various conversations with said agent regarding lack of communication pertaining to buyer feedback, deals that were in progress and the lack of follow through on various points. I felt I had expressed my concerns openly but still, these issues continued and myself and my siblings were very unhappy. Even considering firing them and hiring someone new. We decreased the price of the home to make it more desirable. I was fine with doing this as I am not an agent and clearly hired someone at 6% commission to give me guidance. At no point did he say that our starting point was not good. We are now 6 months down the road and he asks me to renew. We have lost 4 contracts and we are fed up. I send an email noting my reasons and politely say that we will not be moving forward with them and I wish him luck and to please come take their sign and leave our keys at their office. We had not received the service we expected and it is our right to move on to a different agency.
The following day I receive a voice mail from a person by the name of Joseph Hamdan who says he is the Broker/​Owner and to call him, so I do. I am greeted with a snarky individual who has clearly come to fight, not try to help the situation as I would have expected. He proceeds to tell me that I am «too involved» in the process and I «want to know too much». Is he kidding? This is my house! I deserve to know status. He tried to explain home purchasing to me as if I was an idiot and proceeded to yell and talk over me like this was a high school fight. He continues by saying «How about this? We don’t want to sell your home!» That takes gall. He tried to bait me into a competitive match over marketing as I am a Marketing Executive, to which I dismissed. Eventually I told him to never call me again. He called back 3 times thereafter. Even speaking to my brother in the same manner. It was absolute lunacy. Unprofessional to say the very least.
I am happy to say I will be taking my commission money elsewhere. What a huge waste of 6 months!

This review is actually for 0 stars, but unfortunately, Unilocal won’t allow me to rate them 0. I truly advise any potential home-​buyers to take their money elsewhere. If you insist on using this particular agency, then I would really stress avoiding David Sansone. He’s by far the worst realtor I have ever come across — their attitude is absolutely ridiculous. I am absolutely appalled by the service that I received and I feel obligated to warn everyone else so that they can avoid getting this treatment.
My experience with him started out pleasantly enough, he stepped in to show me a home in Dyker Heights when his coworker was unavailable. I sent him a thank you email and asked him to go ahead and forward me any listings that he comes across in the Dyker Heights area. Two days later, he sends me 2 emails: one with a home in 11 214 (Bensonhurst) and then another for 11 228 (Dyker Heights). I responded with a text message to him that I’d like to see the Dyker Heights home on Sunday at noon if he’s available and asked him to confirm. On Friday, he asks me to confirm to see a home that was in the 11 214 area and I reminded him that I never asked to see a 11 214 listing, I requested to see the Dyker Heights listing in 11 228. His next text message to me said that the zip codes are in the emails that he sends out, to which I responded that I’m aware that the zip codes are listed in the emails and I specifically requested to see the Dyker Heights listing. He disregarded this and just pressed on whether or not I wanted to see the 11 214 listing … I responded with «No» and then followed up with «and I’d like to be removed from your future listings» since he was giving me attitude and disregarding my requests.
Now guys, here’s his idea of «customer service» … his next response to me was «Don’t worry … I wouldn’t waste anymore time on u anyway …» First off, David Sansone, you were wrong for not reading my instructions/​request correctly and secondly, you need to be re-​trained in customer service. I’ve been in customer service for many years myself, and I know that this is NOT the way to talk to a client. I’d also like to add that I feel it was such a dumb move that you put what you said in WRITING because I will make sure that your management hears about your terrible service.
Updated on (9÷14÷2010): I called the property location and spoke to his manager, Joseph Hamdan. His attitude was very cold, sounded like he thought I was wasting his time and he really didn’t reassure me that the situation would be taken care of. Take your money elsewhere.