Diaperkind

We used Diaperkind for two years and couldn’t have been happier with them.
Sarah, Liz and everyone we dealt with were very pleasant, helpful, candid, and transparent, especially in the pre-​sales process when we talked to them the most. I particularly appreciated the detailed discussion comparing costs among a cloth diaper service, biodegradables, more expensive disposables, cheaper disposables, and self-​washing. It’s clear that they’ve been through the wars and are genuinely most interested in helping you to find what works best for your family. They run their business in a really smart and sensible way and know what they’re talking about.
The class was worth it. The instructions and recommendations are helpful and clear. The product recommendations are very well informed and balanced (just about everything they sell is also available through other online retailers). The diapers are always clean and fresh. The pickups/​dropoffs are reliable. Changes are communicated clearly and managed well. Questions are answered promptly and thoroughly. The rules are sensible and enforced in a reasonable way.
We didn’t have any problems with sizes, rashes, odors, storage, etc. We didn’t have any trouble with the «added work» of cloth even in the first days after coming home from the hospital when our brains were functioning «less than optimally»…it didn’t make a challenging time harder. The one area where we did have to adapt was when my daughter got to about six months we did need to start using a disposable diaper for overnight because the cloth diapers were simply over-​matched, even with the doubler. We were OK with this compromise for ~7 diapers per week.
As for cloth diapering in general, we did it to keep thousands of diapers out of landfills. There’s is an increased dollar cost to this and for us it was worth it. As your baby gets older and uses fewer diapers each day, the cost-​benefit does shift further out of your favor. In practice we used a hybrid approach. Cloth by default (~80−90% of the diapers) and disposables on the rare occasions that we traveled to minimize the amount of time we had carry/​store dirty diapers (eg, while spending a week with the grandparents).
In summary, we would do it over again and would highly recommend Diaperkind to anyone considering cloth diapering.

We have been using Diaperkind’s cloth service since our baby’s birth 6 months ago.
We took the diaper 101 class, which is 100% worth the fee.
We knew we wanted to do cloth diapers, but we really didn’t know that much about them, and the class really showed us how easy it was, and how we didn’t have anything to be afraid of.
We had a lot of people give us gift certificates for Diaperkind which was really great.
We used the service for 6 months, and it has been amazing. Just one less thing to worry about in the early challenging months. You put your dirty diapers in the pail, and leave it in the drop off spot, then every week you get clean new diapers. Pretty awesome.
We are now switching to self launder as we do have our own washer/​dryer — so feeling prepared to make that plunge.
Love you Diaperkind, thanks for everything, and we may be back! :)

I feel so lucky to live in Diaperkind’s service area. We have used their cloth diaper service for 4 months (since our son was born) and are now moving out of the area. Diaperkind’s customer service makes first time cloth diapering so easy! The website allows you to add or delete anything from your account, change diaper size, order merchandise like diaper covers or laundry detergent at the touch of a mouse. We registered for their gift certificates and got many weeks of service covered at our baby shower and I could easily check my balance on my account page. he FAQ section has videos that make the process of using cloth diapers a breeze. They e-​mail us every week with a reminder to get our diapers out for exchange night, update with tips as our baby gets older, answer all questions promptly and with courtesy, and provide easy backup plans if for some reason we missed our pick-​up time. Every week our diapers were returned in beautiful condition no matter what we threw in the pail. We now have to find another service in our area or home launder, but neither option seems as easy as Diaperkind. I highly recommend this service to anyone considering cloth diapers. We brag to all our parent friends about how easy it is using cloth.

I used Diaperkind’s cloth service for 12 weeks before recently switching to home laundering (my original plan was 6 weeks, but time flew by!). I’ve been consistently impressed with the quality of the products and their customer service, and I can’t recommend them highly enough. I strongly encourage attending the Cloth Diapering 101 class if you’re considering cloth for the first time. Whether you want to use the service or home launder, they will support you 100%.

I’m on my second baby in cloth diapers and my experience both times with Diaper Kind has been really great. With our first baby we used the delivery service which was perfect for us at that time, and now with baby 2 I’m washing diapers at home because it made more sense for us. With this baby I wanted to be able to use the cloth diapers about 85% of the time and be able to use disposables when I felt I needed to. The ladies at Diaper Kind made it exceptionally easy to get our house set up to home launder. The shop they have in their space is so great, and they are so helpful and resourceful. The cloth diapering 101 class they have is so so thorough and after it i literally felt 100% ready to home launder. I found with both my kids that they rarely get diaper rash and they also don’t have blow outs. Thank you Diaper Kind for making this so freaking easy.

I haven’t even started the service yet and I am already in love with DiaperKind. I went to the class a few weeks ago, and was amazed. Liz, the owner and instructor, gave us all the facts about cloth diapering at home v. the DiaperKind service v. using disposables, and which options were best based on your situation. It was all very nonjudgemental, I didn’t feel pressured to go in either direction. Instead, I felt like I could really trust DiaperKind to put my baby first.
I feel like there are so many decisions to make when you are having your first baby, it’s overwhelming. What I appreciate about DiaperKind is that they have done a ton of research, and made of ton of hard decisions for me already. Where baby products have failed, they have designed new ones! The other day I got a bunch of baby powder as a gift… and I was like hmmmm… I bet there is a reason why DiaperKind doesn’t sell this. I looked it up, and baby powder can cause asthma and is not recommended at all for newborns! That savvy and expertise, combined with the benefits of cloth diapering (less diaper rashes, potty training a year earlier on average, and no poopy blowouts) make this an obvious choice for me.

I have been using Diaperkind since my daughter was born over 6 months ago.
I LOVE this service. My husband and I took the Cloth Diapering 101 class when I was pregnant and knew this was the way for us to go. I love their ethos, attention to quality and their customer service.
I always knew I wanted to use cloth diapers, but didn’t know how I could handle the laundry — especially as a working mom. Diaperkind sweeps my dirties away every Tuesday night (usually within the hour of putting them outside our door) and leaves us a clean batch for the week.
When my daughter was 5 months old, Diaperkind sent me an email thanking me. They said by using their service, I had kept over 1700 diapers out of landfills!
I love knowing I’m doing the best for the environment and for my daughter. She still has never had a disposable diaper touch her bum!
And it feels so good to support a small business that has such a positive impact.

Unbelievable service. We have been using Diaperkind since our daughter was born (she is now 20 months) and are beyond thrilled with the service. It is hands down the most most reliable, incredible service I have ever purchased!
They make cloth diapering easy. Seriously. Don’t be intimated, it’s super easy. Our babe has only had diaper rash maybe 3 – 4 times in ‘2 years. We see our friends who are doing disposable diapers really have to struggle with an almost constant diaper rash.
And it is insanely convenient. It is so easy to forget about all of the work that is done when every Monday these clean, beautiful diapers magically appear outside your apartment door
And it is a local, woman owned business with two absolutely insanely brilliant, organized and cool woman. 10 000% worth the cost.

Love it! My baby is so healthy and happy, with absolutely no rashes despite the hot summer! My husband was initially skeptical, but now he recommends it to others! Very professional service and responsive to our needs.

Cloth diapering with Diaperkind is one of the best decisions I’ve made, as a new parent. It’s so easy! Once a week, the clean set is delivered, and the dirties are picked up. It also cost less than disposable diapers. As someone else mentioned, the diaper pails do not stink!
This business is local and female-​owned. Sarah and Liz are fast to respond to any questions or concerns. Excellent customer service. Their website sells all kinds of products and accessories (diaper covers, soaps, ect.), which can be delivered to you with your weekly drop-​off.
We use olive oil on baby’s booty, and cloth diapers, and her skin looks great! Plus, diaper covers can be so cute! My favorite are Imse Vimse (cotton covers from Sweden, available through Diaperkind), and for fun patterns Rock-​A-​Bye Booty. I got some cute wet bags (to store the dirty diapers while when we’re not at home) on Etsy, although these are also available from Diaperkind.
With a diaper service available, there is no reason not to cloth diaper. It’s better for baby, better for the planet, and easier on your wallet. My husband was skeptical at first, but now he loves CD’ing too!

Diaperkind is an AMAZING business! Sarah and Liz are doing a FANTASTIC job! I was so impressed from the start when I attended one of the monthly «orientations» they offer. It allowed me to become familiar with the whole world of cloth diapering (which is quite a big deal… but you should know that if you’re looking into CD’ing).
Their customer service has been spot on. Something happened with our drop-​off/​pick up one night and they communicated with us immediately to make sure we got our diapers asap. The website and content is SO helpful and easy to navigate. Most importantly the quality and service has been excellent.
Sadly I had to stop using the service b/​c I moved to Chicago. But they have a fantastic home laundering section that has allowed me to get the right products and instructions to build and clean my own stash.
Diaperkind helped make cloth diapering such a joy (ha, crazy right?!). They are one of the the many reasons I miss Brooklyn!

As an expectant mother, I was interested in doing cloth diapering for eco-​friendly reasons, but wasn’t sure how to get started. We started using Diaperkind after seeing an «Introduction to Cloth Diapering» presentation by Liz at Caribou Baby in Greenpoint. Liz made cloth diapering seem easy, matter-​of-​fact, and so not a big deal that I was instantly convinced we would do it. We started out with their delivery service for the first three months after baby’s arrival, and found them so helpful, flexible, and encouraging. Once we forgot to put our diapers out for the driver to collect, and the driver called up to apartment to remind us, saying we were regulars and he knew we had just forgotten. So even the drivers are invested in their customers’ well-​being! We have since moved out of the area and started laundering at home, but have continued to use Diaperkind for our supplies and good advice. I am so impressed with the research the owners have done and how they have reached out to other local Brooklyn business to create other eco– and baby-​friendly diapering supplies.

When Liz from DiaperKind came to give the presentation on cloth diapering at Caribou Baby last year I was like «Whatever, hippie lady. Who can afford this?» but I held on to their card anyway. As my pregnancy progressed, I began to look into the benefits of cloth diapering further and started to crunch the numbers and figured, «What the hey? Let’s give it a whirl!» We are five weeks into CDing with DiaperKind and we are utter converts. The few times we’ve had to use disposables, we’ve been like «Ugh, thank God for cloth, que viva DiaperKind!» Delivery has been reliable every week and Liz, Sarah and the crew have been incredibly responsive and open to all my little quibbles and suggestions.
My only minor complaint is that I wish they had a better more easy to navigate website and maybe also that they facilitate some sort of forum for their customers since it’d be great to share resources and best practices with the larger community. I’d love it if there were a way for the site to be more useful to the current/​prospective buyers while still being of financial benefit to the owners. .but anyway, I love this service and am glad for the opportunity to easily and inexpensively dip our feet into the world of cloth.

Diaperkind is an amazing service. The diapers are, well theyre cloth diapers. But theyre always clean smelling/​looking, they pick up and deliver on time and send reminders so you dont sabotage their efforts. Most of all the ladies there are such a pleasure to deal with, so easy to get in touch with, and are so committed to their cause and their business it made me happy to use their service and look forward to being part of the DK community. I stopped by to drop off diapers once and their facility is sparkling clean and really cute. I wanted to stay and hang out! :)

We used Diaperkind’s prefold service for about 6.5 months until we moved out of the area — the diapers were always clean and fresh-​smelling, the delivery was prompt, but most importantly, the communication was AWESOME. Our baby was born early, so we needed to make changes — no problem; I had questions about diapering — no problem; our baby was in-​between sizes — no problem … Really, they were fantastic. I was skeptical that we would be able to do cloth diapering in our Brooklyn apartment and Diaperkind made it possible.
If you’re at all on the fence about cloth diapering — give this service a try! :)

We could not be happier with Diaperkind. We began using the service for our 4 mo. old in Oct. when we moved to Brooklyn from Georgia (where we had a less than stellar diaper service). They have never missed a pick-​up, never given us the wrong number of diapers, and they’ve answered every e-​mailed inquiry within the hour. When I was traveling and my husband forgot to put the dirties out they had a host of solutions for us — again e-​mail answered promptly. A truly phenomenal service, and I would not hesitate to suggest them to anyone.

My name is Benjamin Kintisch, and I’m a happy customer since the birth of my daughter Dalia Jean Kintisch December of 2010. The diapers are easy, environmentally friendly, and good for my baby’s skin. Whenver we need to briefly switch to disposables from the cloth diapers, we see Dalia’s skin situation worsen, including redness, «wrinkly» skin, and occasionally rashing. Plus, we find those weird chemical granules in and amongst Dalia’s little folds. This concernss us.
With cloth diapers, Dalia lets us know when she’s wet or dirty, we switch her diaper and wipe her up as needed. This way she stays healthy and happy.
It took a quick lesson for the women at daycare, but now they are used to the cloth diapers and send the dirties home each day. They agree that it’s easy to use.

I love this service! They are quick to respond to my every inquiry and the service works perfectly. I highly recommend them. Cloth diapers are so much easier than you think — especially with Diaper Kind as your service. If you have an issue with anything just ask them — they have a solution!

I used diaperkind for about 5 months until we moved into a place with our own washer and dryer. I have to say that i was skeptical about using them since they were the only diaper service in the area. They turned out to be very good and professional. I like how informative and communicative they were. Sarah and Liz always got back to me within a day when I had questions. They are definitely more than just a diaper service. They have a sense of community and genuinely want to help people and the environment.

LOVE them! I was determined to cloth diaper for the environment and baby health, but knew that dealing with our first child with no family support would be exhausting. This has been the perfect solution. Never diaper rash, the bin doesn’t smell and the diapers work just dandy. Note that they make baby have a fat bum, so go up a clothing size. When we went on vacation, Sarah and Liz promptly sorted out my queries and when things went awry (my fault), they have been prompt to respond. Great customer service and great product. Everything such a service should be.