Dijital Fix

Bouche hipster and overpriced

It’s pretty much inevitable that I enter this store whenever I’m on Bedford. They have a great selection of musical, photographic and other tech related products that make tech geeks like myself feel like a kid in Toys «R» Us. Not that I don’t still feel like a kid in Toys «R» Us whenever I go there, just sayin’.

Excellent offerings of design-​forward and bespoke digital and electronic pieces. Most are not made or designed in the States, but their selection is to be praised.

Very unique store with some super cool gadgets.

I shoot pornos on Polaroids since I live in the 70s. I get film from this place, I’m low on stock and they’ve got what I need.
Almost every shot has a big divot. Not my shish kebab, but this brown seep at the top of the image. No porno.
So I take them to the source. The Impossible Project shop lives up to its name and is impossible to negotiate with. It’s their film, but according to them, the blame lay with the seller. Even though they admitted it looked like they made a bad batch, they wouldn’t help.
So I went back to Dijital and they were super cool. Not only were they understanding, they let me swap it. Their prices are slightly higher than IP shop, but I’ll go there from now on because they understand customer service and deserve my business.
Speaking of business, time to service my customers…

It’s like clockwork when walking on Bedford, I enter Williamsburg Mall to check out what’s new at Dijital Fix. Majority of the time I browse their cool selection of electronics, gadgets and little things only to walk out empty handed because I have a problem purchasing things for myself. However, when it comes to gift giving, I’ve always found something here. Never fails.
Yesterday, December 24, I was in panic mode searching for a Christmas gift for a sibling who has expensive taste and can buy anything she wants. I contemplated on leather mittens with rabbit fur but it just didn’t seem right. I wanted a gift she would remember and one she would never think of purchasing on her own. Aha! Dijital Fix will solve my problem! With the staff’s recommendation, I was able to test out a number of head and earphones and selected a very sleek flat wired pair of earphones with quality performance for under $ 100. I’m confident my sibling would love this. She will never spend money on earphones because it will take away from her clothing budget ;) Win!
It’s a one stop shop for cool gifts like lomos, posters, bags, watches, stereos, record players, light bulbs and little stocking stuffers. Check it out!

They have a super helpful staff, and a lot of cool gadgets to play with. Also, the dog is cute.

At least one employee here is either incompetent or dishonest… and it took quite a bit of hassle until one in charge seems was willing to do anything of substance about the trouble he precipitated. When I first wrote this review, I gave the store one star because the situation was still completely unresolved.
I’m from about four hours away but was there with a friend from the area on 6÷18÷2011. The clerk behind the counter helped me test out some headphones. I explained to him and my friend that I was on the fence about them, especially because there were $ 150 (which is a lot of money for a part time teacher, such as myself) and it was early in my shopping day. With the help of my friend and the clerk, I decided that I would get them and then just return them if I found something else I liked more. At this time, even knowing my situation, the clerk did not mention ANYTHING about restrictions on the return policy. He rang me out and sent me on my way.
Later in the day, I did find something else I liked better. Knowing I would keep this second pair, I opened them and used them. I went to return the first pair, unopened, to DF, and was informed that I could only have an exchange or store credit… by the same clerk who rang me out the day before. My face must have shown the shock I felt, because he pointed at a sign in an area out of view from where he rang me out stating that policy. He also stated that the policy was on the receipt. I asked how I was supposed to see that from where I’d been, how I would have seen the fine print policy on the receipt had I not ALREADY purchased the headphones, and why (knowing my situation) he had not mentioned the policy the previous day. He replied that the sign is «right there» for everyone to see. He said I could stick around and wait for the owner but didn’t know when, if at all, the owner would be in that day, and I was leaving for home in a half hour.
Fuming, I tried to find anything else at the store I would even want to own, and I could not. I asked if there was an online store, and he said that there was and mentioned I could use the credit on there but would have to call the store first. I said that I would rather just be able to place an order without the call and asked if I could exchange the headphones for a gift card. He said yes. I then asked if I coud use the gift card online, and he said «absolutely, no problem.»
Today, I went online and spent an hour picking out $ 150 worth of stuff I could give as gifts… mostly little things, so there were quite a few items. When I took the gift card out of the gift box he’d put it in to use it, the back of it said that it couldn’t be used online!!! I called the store and a man who I think was the same person (since he immediately knew my story and later got super defensive with me) said I could simply order over the phone with him. I started listing my order, and out of the first six things I mentioned, he could only send me one! I asked why they list the items online if people can’t order them. He said that if I paid with a credit card and not a gift card, I could. WHHHHAAAT?
I asked to speak with the owner about the whole ordeal, and the clerk became defensive of the return policy once again, interrupting me and stating repeatedly that all stores have this return policy and that he «shouldn’t have to mention it to every customer.» I’m sorry, but I have NEVER had trouble returning unopened items to any other store… and where I’m from, it is a very unusual return policy. The owner was not in, so I spoke with the manager. She was less rude, and more apologetic but also defensive of their return policy stating that «75% of stores have this policy. even stores in Manhattan.» That’s awesome if you’re from the city, but people from all over the world come to Williamburgh. That’s fine, but CS workers should not assume that their policies are universal. I don’t have an issue with the policy. I have an issue with that fact that it was not stated, especially since I was express about my potential plans. I also have an issue with the rudeness of the clerk and their unwillingness to effectively resolve the situation given the amount of mistreatment and misinformation I’ve been fed by that clerk.
Finally, the manager agreed to call the owner, and he told her to give me my money back. I will update this in a week if this does not happen.

Place is great.
I totally trust the people that work there.
The owner dude in particular.
Two weeks after I bought s. thing in his store and went and asked for help to figure s. thing out, he solved that problem and made other suggestions for me that were so helpful. Of course he went into my computer to manifest these suggestions too.
All with a wry smile that said to me — this is fun, and i’m happy to help you.

so i rolled into this place because i was in need of a new record player. stat. and i needed it that day. and then i realized i needed new speakers. and then a wood paneled LED clock for $ 150 bucks cause why not? i digress…
anyway, i found a discount mentioned on the dijital fix Unilocal site for the LES store. i live in Williamsburg so I stopped into the bilburg store, mentioned the discount and they happily accepted it – which was super rad because i made a $ 1000 + purchase that day and the discount was significant.
the guys who helped me were awesome! even more awesome? they delivered the stuff to my house for free within a couple hours. AND, dude even set it all up for me! BOOM.
i will go back again and highly req this store to anyone in the record/​tech/​not-​needed-​gadget purchase market. they have beautifully designed products and are serious about making their customers happy!
thanks guys – you rock!

If I were to open a store, I think I would open Digital Fix, verbatim. Amazing audio gear, tech nonsense, fun gifts and everything else you need for your digital life.

Very sweet guy helped me find a cute pair of headphones with great sound. If you shop in Williamsburg, you know that most stores are known for their cooler-​than-​thou salespeople, so this was a pleasant surprise. He went above and beyond and I appreciate that.

This place is really cool. The hipster lomography stuff is overpriced but it’s not their fault-​these fools pay even more at the lomo store in Manhattan so…
Anyway-​the store is clean and easy to navigate with tons of cool gizmos in there.

When I was walking down Bedford one afternoon, I stopped into the Williamsburg Mall, not even knowing what I was walking into. I thought it was a café of some sort, but then figured out there were numerous stores on the inside. At the end of the mall on the left is Dijital Fix.
After walking inside, you can see all the modern technology this store offers. Everything inside has a normal idea like a chair, but then flipped modern, like the chair turned into a turntable. Throughout the store, they have modern clocks, headphones, and other art books towards the back.
Since I’m in search of a nice pair of headphones since ear buds are making my brain mush, I was happy to see their selection. One of the guys working is extremely knowledgable on everything they have to offer and even gave me his iPod to plug into the headphones, because one jack works with every pair.
I was real happy with this store, but after looking at price tags, nothing inside is real logical for a purchase. It’s all just cool to play with or look at. I already have been back twice, but both times, just walked around and checked things out. I doubt I will be actually purchasing anything any time soon.

Unlike the the store on the LES, this place has much more space. This location is inside the Williamsburg Mall. When you walk in you are greeted by a chair with an ottoman that has been converted to DJ Equipment. To the right you see a wall of headphones that has one jack where you can plug in your iPhone or iPod. The sound then transfers to all headphones. It’s pretty cool. You can test out all of them without unplugging your iPhone. The girl who works there recognized me from the LES location. We had a «moment» since I asked her if the guy in the gallery was Hurley from LOST. So I left an impression on her. hehe
All in all this is an amazing store. I will definitely comeback here and pick up some headphones.

Toys, toys, toys.
I felt like a lil’ kid again when I walked-​in Dijital.
Great selection of speakers, random design objects, cameras, and headphones among others. The staff is super friendly and incredibly helpful.
This store is a treat for the eyes and the ears.

If I ever want to open a store. this is my idol store!
A day of exploring williamsburg brough me here with a surprise.
I can’t truly describe what is it exactly about this place. you need to come to experiences.
If you are a gadgets freak like me! come here

Coolest Geek Stuff Ever.
Turntable print pillows! Excellent.
Crazy funky speakers. Aye Carumba!
Vinyl and wood cut necklaces. Hmmmmmm…
Super cool tech accessories. Hoyvin Glavin! Oy!
A wall of awesome headphones. Okily Dokily!
Did I forget about the speaker chair & turntable ottoman? D’oh!
I surely will be coming back and visiting the website. Thank you come again!

Funny little mid– to high-​end audio boutique in Williamsburg. When they were in their old location I pretty quickly wrote them off as style-​over-​substance. Even though they had a few audio components that were sort of «expensive,» it just didn’t seem very serious. Also they had a couple of employees who weren’t helping their reputation. One dude sat at the computer behind the desk glued to his cell phone the whole time I was in the store, on two separate occasions. Hey, what if I had had an important question about one of the Holgas? Jokes aside, it’s the principle of the thing.
Now they have a new location, tucked away in that same little mall as Spoonbill, and (it seems like, anyway) an expanded stock of better stuff. The design-​y trinkets, Krink and plastic cameras are still around, but they also sell Grados, e.g. Recently I got a terrific pair of AIAIAI earbuds from them, probably the best pair of in-​ear headphones I’ve ever had. Also their staff is now extremely friendly and helpful. They’re currently repairing one of my speakers; given the level of service I’ve received recently, I have high hopes that they’ll do a good job.

This place is an upscale designer electronics wonderland. If you’re looking for a good iPod dock or a set of stylish and amazing sounding computer speakers, forget the Apple Stores and go here. Although the selection isn’t as large, the products Digital Fix carries are better looking, better sounding, and competitively priced. Same goes for Apple laptop cases and other iPod accessories.
They also carry a bunch of other fun, flashy, and/​or outright awesome electronics, such as Nooka watches, lamps, solar cell backpacks, and biOrb aquariums. Also, they just got some of the coolest wallets I’ve seen yet. If you’re looking to trick out your new apartment or loft, this is the place to go. The staff I’ve met there are also highly knowledgeable, engaging and friendly. This is an all around great place to check out, and you’re likely to leave with something awesome.
Oh PS the staff is comprised entirely of hot geeks. Like HOT geeks. Zing!