Staff is young, energetic and professional. Find me a good doctor where there is no wait time. They don’t exist. Dr. Martinelli is a fine, compassionate, caring Doctor. His type is hard to find.
Cyn B.
Rating des Ortes: 1 Brooklyn, NY
Absolutely NOT!!! Do not come here, The staff is rude and obnoxious and they only have hours every other day, with no information for a back up Dr. or an Attending. I tried to make an appt on a Tuesday to find out they are closed. I call again on Wednesday and they cannot see me and are closed on Thursday. The only appt. they offered me was on Friday after 12:30. I explained to the Receptionist that this was not acceptable, that my husband had been suffering with vertigo and dizzy spells, if she can please get me something sooner, she then went on to tell me «well what do I tell the other people who made appointments». I told her«you are being very rude but what choice do I have I will take the appt.» She then informed me «well I want a million dollars, we don’t all get what we want» Unacceptable! I explained to her I would think working in a Dr’s office, that you would attempt to be more compassionate and that the last time I was there, I saw a man with bug bites all over his body come in from the street and ask to see the Dr. and she told him to sit and she would try to get him in. That all I was requesting was the same treatment and fairness she allotted him. She told me to hold. I was then transferred to Dr. Martinelli, who in his defense did apologize for her, but also never offered to see me sooner. Never going back! Unless your Old School Italian, don’t bother!
Jaclyn L.
Rating des Ortes: 2 Brooklyn, NY
I just don’t get it — whether he’s got testing to do or not, I ALWAYS wait 2 hours to see him. Whether it’s the flu shot, or I just finished fainting and throwing up at work and was dropped off here, I am treated with no preference at all. Sure, he’s been in the practice for years, but when you need to tell him more than 4 times that you’re allergic to codeine, that’s when you start to ask yourself, «Why do I keep coming back?» My family has been coming here for years, but that still doesn’t stop him from mixing up my father from his brothers. It’s really frustrating. Now that I have a different coverage plan, I won’t be coming here too much anymore. Come here with my fair warning — PREPARETOWAITANDWATCHTHEFOODNETWORK!