Floating Piano Factory

I inherited a 70 year-​old piano. Before spending money to move it, I hired Floating Piano Factory to do an evaluation, just to make sure I wasn’t bringing a giant piece of garbage into my small apartment. Bimol talked to me at great length, and I could tell that he was very knowledgeable about pianos. On the day of the appointment, he schlepped all the way out to south Brooklyn, where he charmed my 99 year-​old grandmother and did a very thorough and detailed examination of the piano. He then called me with his findings, and the next day emailed me a written report, describing everything that would need to be done to make the piano playable, with a breakdown of costs. It was exactly what I wanted. Bimol was super-​professional, friendly, patient, and attentive. Highly recommend.

This is my 2^nd time using Floating Piano. They are always prompt and work very thoroughly. Very nice people!

Mike did a great job, was knowledgeable and explained everything. on time, polite, and professional. Piano sounds much better!

Daniel came and tuned my baldwin console piano last week and it sounds amazing. He was extremely meticulous and spent a good three hours not only making sure it sounded perfect, but also fixing a few small problems as well. Highly recommend these guys!

Daniel did a great job tuning our spinet. You can tell he knows what he is doing. He arrived on time and spent close to 3 hours on it (you should plan accordingly), showing that he is dedicated to getting it right. I’ll definitely use them again for my next tuning.

Daniel did a great job tuning a pretty neglected piano. He was courteous & professional. I recommend the services of FPF.

Last year when I moved from Paris to NYC, Mike tuned my piano that came by boat. He did a great job. After that I emailed him to ask for some recommendations (1– minor work to be done on the piano, wood was tiny damaged during transportation and 2– for a piano moving company) and he was very friendly and helpful!
Last week I had Daniel at home to tune the piano after having moved in a new apartment and after almost a year… He took the time to well tune it and fix some keys and I am very satisfied. I highly recommend Floating Piano: easy to make an appointment, reasonable prices (price varies on the seniority of the person), and very friendly.
Every 6 months I will make sure to contact them again.

Daniel was super nice. He came on time, did a great job and the price was very affordable. We had our upright piano for more than a year and was never tuned before. After tuning for the first time we heard good sounds coming from our poor piano.

Bimol did a great job with my piano.
He was very professional and took extra time to take care of every issue.
I will definitely be calling these guys for my next tuning.

I booked Daniel to tune my junky spinet street piano with low hopes that anyone would be able to get it to sound decent (I was just looking for a pitch raise). Although Daniel is listed as an apprentice, he would have fooled me otherwise– he was punctual, very professional, and took the time to do both a pitch raise and tuning, making my old street piano sound incredible. I am incredibly satisfied with his service and will be sure to book him for future tunings!

Bimol is awesome! He did very thorough work on my Baldwin spinnet and always with a smile. Prices are excellent and the piano is getting in better shape everytime. my piano and I love FPF. Keep up the great work :)

Awesome from booking to bye bye waving!
Mike was great, very professional, offered repair suggestions on how to make the piano sound better in the long term — without being pushy, I appreciated the great work!

Very courteous. Punctual. Super easy to schedule an appointment through their site. I had an appointment with Daniel, who was listed as an apprentice (the tuners are listed and priced by experience). I have an upright player piano, and while he was honest that he hasn’t had much experience with player pianos, he was careful and patient, working around the player-​piano apparatus and taking it apart and re-​assembling where necessary. Despite the extra bit of work involved, there was no additional charge. The piano had been handed down a couple generations in my family, and hadn’t been tuned in a very long time. Was great to hear it finally sing. Thank you!

I’ve had two different pianos tuned and worked on by FPF and have been very pleased with their work. Eathan and Bimol (and I’d wager anything the other technicians and apprentices too) truly care about their work and have a love for pianos and music. They also have great ears for pitch and for all the other mysterious sounds a piano can make when in need of tuning or repair. You’ll get an honest and thorough job done by these guys… and the price range is very reasonable and competitive. Highly recommended. Thanks, FPF!

This is my third time using Isaac as a technician and tuner for my 50-​plus-​year old Knabe upright, & I’ll use him again next time. What else can I say? I’m completely satisfied.

Eathan is the man. He put in the time to fix a complicated problem with my piano and I really like his Floating Piano concept.

First of all, I love how easy it is to book an appointment with FPF.
Mike was great. He was very professional and knowledgeable. Our piano hadn’t been tuned in a while, so he did a pitch raise and a tuning and got it sounding great. He also took the time to explain the few issues that came up if we were interested in further repairs (and even recommended the best place to call to have them done, since FPF doesn’t do restringing, for example). I would definitely recommend him to anyone, and we’ll be having him back regularly to take care of our piano.

Bimol from the floating piano factory came and tuned my way out of tune piano. He did an excellent job and took his time doing it.
He was very patient and polite and even took the time after finishing his tuning to explain exactly what he had done, the issues and only if I was interested furtherr repairs.
Bimol was an excellent technician and I will certainly have him back for the next time I need a tuner.

Some good advice: If you are going to buy a used piano, have a professional technician along to give you an assessment. Buying a used piano is very complicated and really should not be done without a professional to keep you from buying a 300lb pile of ‘dead wood’.
Had Isaac of Floating Piano Factory conduct a assessment of a piano found on Craigslist. He thoroughly looked ‘under the hood’ of the piano I found by taking the panels off and closely observed all critical components (and there are many!). He talked me through what he was doing, identified required repairs, and provided an estimate of $ to bring up to working order. He also gave an overall recommendation of whether it was a sound purchase.
Overall, one of the most pleasant and informative services I have ever ordered.
Highly recommend!

All the other reviews are spot on! I loved reading through the FPF website — which was really helpful and thorough. This is the first piano I owned and Daniel did an amazing job — he spent a lot of time with the piano and it was clear that he really cares about his craft. He’s listed as an apprentice — and I thought his work was fantastic.
I haven’t used the other folks but I’m sure they all do incredible work. The website is easy to use and the scheduling was a breeze.
About a year or so ago, I emailed Eathan asking for some advice about purchasing a piano and he was really helpful and made some good suggestions.
I will definitely be using FPF again and would request Daniel to work on my piano anytime.
Highly recommended!