Fox Edward DDS

I can’t say enough good things about Dr. Fox he’s like my small town dentist who moved to the big city with me. He’s amazing with children– my 4 year old keeps asked when he can go back. He’s great explaining stuff and doesn’t up sell. His staff is super helpful in breaking down the insurance coverage as it makes no sense to me. He was recommended by a friend that has been going to him for years, happy to pass on this stellar reference to anyone I know. Honestly, who isn’t looking for an awesome dentist in NYC?

We have been taking our son to Dr. Fox since he turned 3.
Dr. Fox is kind, gentle and has so much patience! He explains everything he is doing before doing it so there is nothing to be scared of.
The waiting room is full of toys to keep them occupied if there is a wait. But we have never waited more than 10 minutes.
After the visit, the kids get a great goody bag and get to choose a toy to bring home.
My son actually loves going to the dentist!

A long time ago, in a galaxy far far away, I was treated very poorly in a dentist’s office. I was a kid, gagging in the dentist’s chair because the practitioner stuck something down my mouth so deep, I involuntarily attempted to vomit. «This is so stupid,» she told me. «I can’t believe you’re doing this. WHY ARE YOU DOING THIS?» That’s what she told me, as I gagged for what seemed forever. She did not offer to help with water, or comforting words. I was a kid in her chair, with nowhere to go until the deed was over. «Stupid,» she muttered over and over. I never forgot that experience, and was reminded of it today in Dr. Fox’s office.
Initially, all had been well with Dr. Fox and Dr. Haley. My toddler daughter’s dental health was a priority despite our personal chaos, having had a fire in our building — and my daughter did need serious dental work. Dr. Fox’s office seemed amazing from the reviews. We needed a second opinion on my daughter’s dental care. We were now going to see Dr. Fox!
Since January, we visited Dr. Fox’s office 4 times. Four. That is four times in six months.
Only on our 3^rd visit did Dr. Haley actually work on our daughter’s teeth. Unfortunately, Dr. Fox’s and Dr. Haley’s solution did not work. This was not their fault. Another dentist (who wanted to charge much more) suggested Dr. Fox’s solution would not work. We wanted to give the alternative — and Dr. Fox and Dr. Haley — a try. Unfortunately, the alternative did not work. That their efforts did not work is really not a major issue. The following events that occurred today, however, are.
We scheduled a visit to see Dr. Haley again to figure out other options. Our follow-​up was today.
I asked questions that just revisited my daughter’s care to figure out what we could now do that Dr. Fox’s dental care was not effective on my daughter’s teeth.
Dr. Haley decided to unleash a most surprising unfriendly tone with me in her office. I was floored. This seems to have been prompted when I saw a $ 10 outstanding on a Post-​It on my daughter’s manila file folder, and I opened the file to see why this was so. Dr. Haley, who had been speaking with Dr. Fox privately about my daughter’s dental situation, saw me viewing the folder, and retorted alto voce, «You’re not going to find THAT in there,» insinuating that I was doing something wrong. Dr. Haley then gave me a dirty look.
Where was our beloved Dr. Haley who we had been seeing previously? I am being punished for looking at my daughter’s file? Seriously?
Apparently, the $ 10 post-​it note was a sore spot with all the staff. When I asked about the $ 10 note at the front desk, the front desk said, «IT’S NOT ACTUALLY TEN DOLLARS. YOU DID NOT PAY THE FULL AMOUNT! YOU WERE ACTUALLY SUPPOSED TO PAY [XXX] MORE — OVER A HUNDRED DOLLARS MORE.» «Yeah,» said the assistant on the other chair. Okay. Everyone apparently knows about this charge issue, and the staff are informing me now in this way. If it mattered so much, why didn’t anyone let me know before? Phone call? Email? Letter? Anyone? Anyone?
Perhaps Dr. Haley’s treatment of me stemmed from the $ 10 that was really supposed to be over $ 100. Or… perhaps it was due to the notes that the front desk wrote in my daughter’s file… about me.
The front desk clerk finally said, «But we can’t collect the difference from you because … the other girl who was here charged it. So we can’t.»
It wasn’t my mistake. It was the staffer’s. But somehow, I needed to be treated like poo over a staffer’s error.
I offered to pay the $ 10 that was noted on the Post-​It. «You don’t have to,» said the clerk. «I insist,» I said. Credit card. Ten American dollars. Signed. Done.
Back to Dr. Haley.
I tried to fully clarify her previous stated options on my daughter’s dental work possibilities, and steer her from the tone she was using on me, but her tone just got worse. It felt personal. To my relief, my daughter interjected and asked Dr. Haley a question about toys, and Dr. Haley switched from her *itch tone with me to «unicorns and rainbows» tone with my daughter.
I am glad she maintained a sweet — if a bit overly sweet, and trippy– tone with my kid.
Maybe Dr. Haley was doing a Jekyll and Hyde on my daughter and me because it was the end of the day. Maybe other patients/​families had given the staff a hard time. Who knows. But a demeaning and unprofessional tone, while it cannot be fully expressed on Unilocal,happened to me today here. I am embarrassed that Dr. Haley spoke to me in a degrading way in front of my daughter.
After I left, I cried on my way home.
Caveat Emptor at this dental office. After four visits, I have learned that the passive-​aggressive staff here are capable of making you feel very, very small.
Avoid.

Live in Jersey, work in Greenpoint. Daughter, who is three years old, comes with, so the daycare is not a state away.
Apparently picked up a cavity, or two, and bad! Unilocaled for a dentist in the 11 222. Dr. Fox had/​has the strongest comments, and recommendations. Figured he was the one to go with.
Office is super clean and the staff is super helpful. My daughter loves Dr. Fox and is constantly quoting him and LOVES him! So happy that this is so. The dentist I had as a kid was a Nazi. Seriously, he used to squeeze my arm when I whimpered in pain from his work an tell me to be a man.
Anyway, that got weird huh? Fox rocks!

Beware! This is the dentist that made me afraid of dentist as a child. I would not even send my dog to this guy.

Sadly, I just had my last appointment with Dr. Fox before I move to San Francisco. I wish I could make a trip back to New York for every future dental appointment. He has been my dentist for the past two years and is by far the best dentist I have been to, and I have had a lot of dental work done. He is professional, gentle, always explains what he is doing and his work is top quality. His receptionist and dental assistant are also lovely and always friendly.
Thanks Dr Fox!

Dr Fox is my son’s dentist and he loves him. I didn’t realize until I had a dental emergency the other day that he also sees grown ups… or adult kids or whatever…
First he saw me to evaluate the problem immediately… like «come on in.» Then he came in an hour before his practice opened to fix my tooth as I wasn’t able to have the procedure done when I went by the first time.
Second, he was incredibly professional, sweet and third, it didn’t cost me a million dollars. Even without dental insurance. He has a new (happy) patient for life.

Awesome. Been going to Dr Fox over 25 years. Even when I have dental insurance that he doesn’t accept I still go to Dr Fox and pay out of pocket. He is worth it!

Wonderful dentist. Took my 2 yr old for a first dentist visit, and he and his staff did everything in their power to make it comfortable. A clean, big office with some toys in the waiting room for the kids while they wait to go in, and a toy box to choose from upon leaving. He’s so nice, my entire family is going to switch to his practice.

LOVE LOVE LOVE this dentist. He’s actually a children’s dentist primarily, but he does take adults (and since I’m mostly like a small child when it comes to the dentist, it’s perfect). The receptionists are actually incredibly nice and helpful (shocking I know!), they take quite a few types of insurance, and there doesn’t seem to be too much of a wait to get an appt (I got one within 2 days of calling). The dentist himself is nice, friendly, and tells you what is coming before he does it to you. Didn’t try to sell me on extra services, the cleaning was thorough, fast, and I was out of there in about 30 minutes. NO WAITING. Looooooveeeeeee iiittt