G Way Management

Run for your life !!! Worst management company ever !!! Where do I start? My room mates had made chasiers checks and sent out their portion of the rent … It had got lost but management didn’t let my roommates know they hadn’t recieved the rent so they automatically took us to court immediately my room mates redeemed the checks from their banks and showed proof they made the checks out for the rent in the company’s name and appropriate date. But it’s nuts how they took us to court without any questions and charged us 400 dollars of late fees and 425 of lawyer fees !!! …
I’ve had a leak in my room for months
My room mate had a huge leak in his room nothing was done about it until he pleaded with the buildings helper to call the company
It’s like pulling teeth to get anything done the people that pick up the phones are rude … I’m counting the days for this lease to be OVER !!! Omg !!!

I wholeheartedly agree with the other 1-​star reviews posted here. G-​way Management (and the building owner, Brooklyn Eight Holding) are the absolute worst even by New York standards.
Like other reviewers, we are regularly missing basic amenities in our apartment – no heat even when it’s cold outside, persistent pest problem, leaks, unsafe construction, chipping paint, and broken smoke detectors.
When we ask for issues to be fixed – we’re lucky if they even acknowledge our email let alone show up within a week to fix it. And as a result, I’ve poured so much money and time into this apartment fixing items or having to run a space heater because the heat isn’t on when it is supposed to be.
I suppose I should’ve anticipated all of these problems during the application process. They use a sketchy realtor and included multiple illegal clauses in the lease.

G-​Way needs to get its act together, but it probably can get away with being terrible as long as the rental market in Brooklyn is so competitive.
I rented a place from them on Greene and Franklin. Requests for any routine maintenance issues were always a hassle to ask for, and we ended up fixing a lot of stuff around the apartment on our own.
Turns out the apartment had a leaky basement. No one at G-​Way was willing to help or take any responsibility for the water that was coming in and ruining out stuff in the basement every time it rained. The buck continued to get passed between G-​Way and the landlord, back and forth, back and forth, and meanwhile we were bailing out our basement each time it rained, even a tiny bit. Then, they raised our rent by $ 600 after we’d paid our rent and been good tenants (except for wanting a dry basement) and lived there for years.
Be very careful before you sign any rental agreements with these guys. I have only written one bad review every on Unilocal and this is it. BTW… Brooklyn Eight Holdings is the LLC they use to collect rent, so if you see that name on any paperwork as you sign a lease, just walk away. It isn’t worth the hassle renting from these guys.

This management is unlawful to many tenants in the crown heights community. Not only are they refusing to repair any apartments to many low income tenants. They are also over charging them rent. Please do not use their services.

THE PRICE OF A LUXURY BUILDING — THE RESPONSIVENESS OF A SLUM LORD
If I could give them –5 stars, I would. My roommate and I moved into A GWay apartment 8 months ago and asked that a number of little things be fixed, like 3 broken door handles, a door hinge, and our bathroom drawer. Since then, we’ve developed a crack in our bathroom and a gaping hole to the roof. We’ve asked a number of times that this things be fix and to date, they have remained unresponsive. Now our front door doesn’t close properly (which is terrifying) and the radiators are banging so loudly that we have not slept in days.
After calling and emailing multiple times, we were given a 2 hour window this morning in which someone would come look at the radiators. No one showed up within the allotted time. So, at 11am, we rescheduled for an appointment between 2:30pm-3:00pm. I cancelled my afternoon meetings and rushed home, but was delayed by the the train and arrived 16 minutes late. When I arrived, I was told that the super had waited 15 minutes and left. I have asked when he would come back and have not received a response.
Overall, GWAY grossly overcharges their tenants whilst profoundly under-​servicing them. Our neighbors’ ceiling leaked for 3 months, our downstairs neighbors have also been stood-​up by the super, and I placed a plant under my hole so I don’t have to wake up to a flood every time it rains. In the 8 months I’ve been associated with them, I have only hear from them twice, the day I signed the lease when they were asking for more money than previously agreed on and the one time my automatic payment didn’t show-​up on time because of a banking error and they proactively charged me a couple hundred dollars of late fees. As far as I can tell, they do the minimum amount of work so that you’ll only stay one year and then, when you move out, they can jack up the prices for the next unfortunate tenant. I only wish I had done my due diligence and read these reviews prior to moving in.

STAY AWAY FROM GWAY
I cannot stress this enough. Do NOT sign a lease with these people. They are ruthless, unprofessional, and will happily take your money while they ruin your living conditions. And I mean actively ruin them. Repairs are done poorly if at all and G Way has actually been RESPONSIBLE for numerous building violations and damages during the time I’ve lived in the building. Every building «renovation» they do is done unprofessionally and left completely unfinished – in the hallways there are dangling wooden beams with nails in the beams, loose electrical wires, no skirting boards…
The front door has been broken since April 2015.
The super may or may not exist.
For the past two days, there’s been no heat in the building and I am sick as a result.
They do not care at all about their tenants and will actively ignore complaints.
They are the lowest of the low and I am urging you to PLEASE run for the hills if you see their name anywhere on your lease. No matter how much you think you like the apartment or what they say they will give you. You can do better! Nobody deserves to be G Wayed.

The most incompetent, rude, and uncommunicative management I ever dealt with. Ask anyone currently having to go through this management and you will hear similar horror stories. DON’T consider any lease under them. Whoever gave them 5 star is obviously associated with the business and giving a false review. Dealing with these people has been a living nightmare.
We were told our apartment would be renovated and certain appliances would be replaced which never happened. The only «renovations» made was a sloppy paint job (there are splatters of paint left all over the hardwood and windows and some of the windows panels were PAINTED SHUT), and a half-​assed cleaning job which only entailed them mopping the place. We didn’t trust their cleaning, so after going in ourselves with a swiffer mop, the wipes we went through were straight up black with dirt and dust. They also provided us a place with dead light bulbs throughout most of the rooms which we were told would be replaced prior to move in. We had to call in multiple times for this to be fixed after already starting the lease. Finally after months, we got some of them replaced. Their response to the situation was that «it’s the responsibility of tenants for these types of maintenance, but we’ll come in this one time.» As if they were doing us a favor. I wont even try and get into the other maintenance issues that have yet to be addressed.
There has been countless hidden fees which they have sprung on us with no prior agreement. After already taking our deposit and accepting our application, we were forced to put down 2 extra deposits which were never addressed originally on top of first and last month’s rent. They also raised the rent price originally listed. When inquired about these fees, they told us we can walk way without our deposit and application fees, or continue on with them. Their reason was because we had too many people involved in the apartment, renovations raised the price, and our credit scores weren’t entirely satisfactory. First of all, it is a 4-​bedroom apartment, so there are 4 tenants, we are all still students, so we each have a guarantor. That makes total sense with the amount of people. Our guarantors credits scores are nothing to be concerned with and if it really was, they could have just denied us. As for the «renovations»… Seriously? The worst paint job, and half-​assed cleaning are considered renovations?.
The application process was a nightmare. They were impossible to communicate with. Once they would finally gave us directions for the next step such as providing the next deposit or signing of the contract, they would strategically wait to respond by Friday, (weekends, they’re closed), and expect every single check or contract to be signed by Monday or Tuesday, thus giving us no time to process or gather everything together properly. Essentially after they have locked us in with one thing, they would delay their responses, and expect the next step to be done in a ridiculous short amount of time. We were told we would be signing the contract with the landlord present, and yet, they were never seen that day either.
Additionally, coming in to the apartment, the whole place smelled like rotten eggs and mold. There is also mold along the building stairs and hallways. The other tenants in the building have repeatedly attempted to get the mold situation fixed, which has constantly been ignored. It’s not only a health hazard, but considering there are young children and small pets living in the building as well, it could be serious threat to them. We have had a petition signed against the management, hoping for them finally to get rid of the mold.
Keep in mind, till this day, we have yet to speak to who is responsible as landlord. Everything has be communicated through the secretary with poor customer service skills and zero lack of interest to be helpful or divisions of management who are never responsible or in direct relation to any issues we have. Every request to speak to anyone responsible, has been played off.
As of right now, we are dealing with other trumped up charges that were never communicated to us for half a year now. We have asked time and time again about these charges only to find out now the reason behind them now. Now we have to deal with additional late fees as a result.
I can go on for days about all the other horrors, my roommates and I have dealt with. We would have left by now, if our ridiculous amount of safety deposits weren’t at risk. We are stuck in hell with these people for another half year. Don’t make the same mistake of even considering them.

Horrendous property management group, DO NOT LEASE ANY COMMERCIAL PROPERTY FROM THEM. Management company takes your application –which is an intent to lease commercial property agreement– on it the specific lease terms that you agreed upon with the landlord, a one month deposit that you will forfeit if you decide to withdraw once they accept you, and then they reject your application with no clear reason, causing you to lose a 100 dollar fee which they charge to check your credit, damaging it with a hard inquiry. Maybe it was an 825 credit score that didn’t meet their criteria?- Perhaps Oren Neria, one of the agents at G-​Way can further explain why it is common protocol to hold onto two applications at once and two deposits at once, run a credit check on an applicant damaging his or her credit, keep his or her 100 dollar application fee, and then pass on an offer. I certainly can’t explain. No need to take into consideration my review alone, check out the other reviews as well– and you have yourself a well painted picture.

I knew we were in for a horrible year when G-​Way «lost» our lease sometime between us signing it and them signing it. They didn’t tell us until after we moved in and the new lease included fees that weren’t in the original. Luckily I took pictures of the old one on my phone when we signed, so we could safely refuse.
Repairs are nearly impossible. They will only do repairs M-​F between 9 – 5, only when someone is home, and they require a four hour window for when the super might come. So if you have a normal job, you have to take time off if you want anything done, no matter how urgent. And when you do take five hours off of work for a repair, the guy only shows up literally a third of the time. I had to use three personal days before they did anything to fix our falling ceiling, and the fix was basically just painting over it so it fell again a couple weeks later.
They also raised the rent on our apartment illegally. When we filed a complaint with the city, they raised our rent $ 500 on our renewal (which we obviously turned down) then turned around and listed it for only $ 100 more than what we had been paying. All of it is blatantly illegal, but it would cost us $ 7000 to take them to court, so they’re going to get away with it.

RUN FOR YOUR LIFE!
Rent from them and prepare to have LAW and REASON go out the window. Pay thousands to live in squalor. I have lived in NY for 7 years and am used to dealing with scam artists for landlords and management companies. But this company is the lowest and most despicable of anyone in NY rentals (and that as you know is saying a lot). We had countless issues that were never resolved. Including no hot water for weeks and no recompense for the loss. The doors were always broken and homeless people started sleeping in our entry way. They never resolved that. We had rat problems. Never resolved. Our entire building is suing them as they are essentially slum lords. The people who work in the office must either be mentally insane to violate NY law so blatantly or they are actually that evil? You think I’m kidding… but I promise, I’m not. This company will make your life hell if you rent from them. Even if the apt is great and the price is right, you will regret it everyday if you sign with them.

DO NOT RENT FROM THIS COMPANY!!! This company is despicable, worthless, and a complete scam. I would rather leave New York or be homeless than live in one of their buildings. Not only are half the tenants in the building currently in a lawsuit with them because there was no hot water or hear this past winter, but the building was completely unsecured. Packages at Christmas time were constantly stolen out of the lobby and homeless people were sleeping in the stairway having gotten in through several unsecured doors through the building that we as tenants had no knowledge of. They are completely unresponsive and uncaring to the needs of tenants. It was the WORST company I have EVER rented from in my 6 years of living in NY. They are truly horrific. DO NOT RENT FROM THEM. It would be less stressful and problematic to live in and commute from Connecticut. Or even Pennsylvania for that matter. Find another apartment.

Starting a petition with Unilocal to allow for 0 star ratings. This company baited and switched my roommates and I into paying a pro-​rated rent after being told we could move in early for no extra charge. greedy, liars.

If I could give 0 stars for them I would.
First we moved into an apartment that was newly renovated, thinking it was going to be awesome! We went about 2 weeks without hot water and had to use the apartment next door to shower.
Then we have leaks in our apartment that take over a month to get taken care of. Our ceiling is falling apart and there is mold in our ceiling and the wood portion of our sink cabinet. I have fought with them for over a month and still nothing.
Since moving in, not even a year ago, both property managers in charge of our apartment have quit. And there have been about 5 changes to our super.
Overall a terrible experience, we can’t wait to move out, and would NOT RECOMMEND working with them!

DO NOT RENT FROM THIS COMPANY! They know about a shared meter condition at 950 Nostrand and they refuse to fix and refuse to compensate tenants for outrageous mischarges! Despite the known issue, they refuse to disclose the information to the tenants before making you sign a lease with first, last and security!
One of the tenants currently owes ConEdison over $ 9,000.
The tenants on the third floor owed ConEdison over $ 6,000 before they left.
We moved in July 2014 and currently owe ConEdison over $ 2200, so far.
The barber shop store tenants who had a shop on the first floor recently vacated because of similar issues.
Our monthly bills have ranged from $ 150 to $ 600 despite whether or not any of us were in the apartment during the greater part of the month.
The landlord has been avoiding our phone calls, ignoring questions in letters and e-​mails we have been sending, and refuses to acknowledge our concerns.

Where to start? These guys are unresponsive and with rare exception of exactly one (NEW) teammember, they are impolite. They are also the kind of people who put a «move out with no cause» clause in a lease… which essentially negates the entire lease and makes it (from a legal perspective) a month-​to-​month situation. They send sub contractors without identification into your home to fix stuff and give you less than a day’s notice to fix stuff you’ve been complaining about for weeks or months.
All in all they are terrible people and if you see G-​Way or Brooklyn Eight Holdings ANYWHERE on paperwork associated with an apartment you’re considering… put down that paperwork and keep looking.

Do yourself a favor and don’t even consider these people. («I award them no stars, and my god have mercy on their souls.»)
Massively unprofessional in every measurable way. Supers? Missing entirely and/​or inept (there’s been a light burned out in the stairwell since I moved in… 2 years ago. Nice work, guys.) Customer service? Literally none, except one surly secretary who can’t do… anything. Want to talk to management about anything at all? Good f-​ing luck. I haven’t managed it yet — ever.
They lied and said the apartment «had a washer/​dryer in unit» until I signed the lease (it was just that week finishing up renovations, so none of the appliances were installed at walkthrough)… then it suddenly changed to «W/​D hookups, go buy your own». Imagine that. Almost like they were lying to get me to sign… couldn’t be that… right? Oh, and the time they just randomly let themselves into my place without 24 advance notice, and then denied it when I called them out on it? Yeah, that too. Every interaction just sketchy and unprofessional.
Oh, and despite all of this, expect them to raise your rent every time the opportunity presents itself. Every. Time.
Honestly… it is a mystery how people this inept are still in business. Just stay away.

If I could give them a negative 5 stars I would. Please do not rent from this management company. They are unresponsive to any issues you may have. There is a revolving door of supers that work for them. It takes them days to call you back if you have ANY issues with your apartment.
They will not help you when you have a major issue with the apartment, like a leak coming from upstairs or a LOUD neighbor. They will «set up a time» for the super to come by and check on or fix something and just don’t show up. Also, the smoke detector has been beeping for a week and no one has done a thing about it.
On top of the horrible service they provide, they raised my rent almost $ 400 only to turn it around and try to rent it for just $ 100 more than what I’m currently paying.
Do yourself a favor and don’t rent from these people!

I joined Unilocal specifically to review G Way because it’s the worst and other renters should know. The apartment was gorgeous and we were excited to move in but almost immediately we had problems. Unresponsiveness is the chief concern– I understand that issues come up, but I expect them to be resolved in a timely manner. Furthermore, I expect the super to not screen my calls, especially when I call the emergency number. It’s just been one thing after another and they absolutely don’t care.
Please avoid and trust me, it’s not worth it. Whatever you think you’re getting is not worth it. I’ve had crap mgmt companies in the past, but G Way takes the cake. I wish I had checked Unilocal first bc clearly others have had similar situations.

AWFUL! AWFUL! AWFUL!
If you’re even considering renting from this company, stop right now and look elsewhere. Do not rent from G Way, they will lie and completely neglect you.
The Sales agents are pleasant, but will tell you anything you want to hear to get you to put a deposit down on the apartment they’re showing. I was lied to about everything from the move-​in date to the «repairs» that were being made before I would move in. The apartment comes «As is.» If something is broken or in need of repair, it will stay that way until you move out.
Rachel, who deals with maintenance, is not only disrespectful but utterly incompetent. If you need to schedule maintenance it will take several weeks before she’s able to get the super into your apt. She has literally yelled at me for asking to get repairs done to my apartment. Very inept, discourteous, and pretentious.
The Super is another piece of work. Never has the right tools, leaves for extended periods of time to «get something» and never finishes in one visit. Oh, and he’ll COMPLETELY blow off a scheduled appointment and won’t pick up his cell phone.
Matthew is pleasant in person, but rarely available and only interested in initial logistics. You will not be able to change anything in your lease. Too bad he’s hired such substandard staff.

Our building its a newly converted rental and has had a number of issues upon move-​in. All of them have been addressed in a prompt and courteous manner. Their staff have all been helpful and knowledgeable. No complaints! They even provided us with an automated method for paying rent. Couldn’t ask for much more.