I have gone TWICE during business hours with no luck in finding them open(and as someone who works long hours, heading there on a day off only to have them closed is a real pain). This time(11:45 on a Wednesday morning), finding them closed again, I called the number listed on the awning to see if anyone might be there soon and the number is just a recording saying the number doesn’t accept messages! Frustrating! Terrible customer service means I won’t be back.
Kit B.
Rating des Ortes: 5 Brooklyn, NY
I shop at this store a few times a year – for sodastream cannisters, coffee-making supplies, etc. Then I recently bought an air conditioner and was totally satisfied. The owner was helpful in my research and patient with me as I hemmed and hawed over several visits. I took him up on his offer to deliver the unit to my apartment where he was willing to carry it right to the window in the back. K&M cuts out the BS you experience when shopping at chain stores that only care about making a sale.
Phyllis K.
Rating des Ortes: 1 Brooklyn, NY
Bought a vacuum cleaner from these people. The second time I used it, the button holding it together fell off and went flying. Instead of honoring 100% refund, they decided I should pay a 20% restocking fee. Ummm… nooooo… and when I left feedback on the amazon website(where it was purchased from), they lied and said I broke it.
Tei B.
Rating des Ortes: 5 Brooklyn, NY
The vacuum repair shop up the street recommended this shop to buy my Miele. Owner is very friendly and gave me a great deal on a vacuum that I couldn’t get online. They also exchange and sell sodastream products which is awesome. They have an OCD amount of multicolored teapots too which should match any home. Definitely recommend.
Natalia N.
Rating des Ortes: 5 Brooklyn, NY
I love this store! It’s local, low key and has everything I need for my kitchen and home. Saved my life during the crazy heat wave and I got an A/C that included installation from the owner himself! I also got a SodaStream from here. Don’t be fooled by the size of this store, it has everything.