Laparkan Trading

My very first experience and (hopefully last) has been terrible.
Placed an order for a barrel it took them 3 – 4 days to deliver it.
It finally was delivered after several phone calls.
Picking up the barrel has been the same experience. Customer service is terrible .
Their attitude is”you need me i don’t need you”.
I will never use them again !!!

My family has used Laparkan for over 20 years, never a problem. I have used them consistently for all my shipments to Suriname. I drop my packages off at the church ave location, usually get some help finalizing my arrangements & my shipments tend to arrive around the specified time. I recently shipped a 55″ tv & it arrived without a scratch. I’m very pleased & needless to say my mother was thrilled! Thank you.

My family and I when shipping usually use LaParkan because of their reliability. Unfortunately this was not the case this time around. I called LaParkan the morning of July 28^th to find out when they will be shipping packages that come into their offices that day (the main office was very pleasant). They said that it will get to the destination – Trinidad – by the following Tuesday, August 2^nd. Therefore, my family in Trinidad would have received it before today, the 5^th of August. Well, guess what, that was not the case at the Church ave Laparkan branch. Instead they kept my package in the office for 5 days before shipping it on the 2^nd of Aug. This package was time sensitive and my family will not get it until next week Monday or Tuesday! Even after triple checking at this Church ave office, the woman who was attending to me, reluctantly and with an attitude told me that my family will receive it no later than the 5^th! LIES! I will never ever use Church ave Laparkan shipping branch ever again. Let this be a waning to all of you that often ship packages and barrels to loved ones in the Caribbean NOT to use this shipping branch! Even after calling customer service and explaining my discontent, they still did not offer to give me a discount on my next package. I do not feel comfortable with the way they handle the situation. An easier solution would have been to inform the customer of late shipping, this would have still made me upset but at least I know they value their customers enough to reach out to them. Laparkan do not value their customers and fail at consumer satisfaction!