LensCrafters

Optometrist: Do you mind if I put my coat on? It’s freezing. Are you freezing?
Me: No.
Optometrist: what?
Me: I mean I’m not freezing and I don’t mind if you put your coat on.
Op: what seems to be the problem?
Me: I used to have perfect vision in my right eye but it’s getting harder to see far away now in that eye.
Op: lift your head up. Can you read the second line?
Me: K R D P T
Op: are you Hawaiian?
Me: no haha I’m vietnamese from Texas. But I’ve been to Hawaii! I love it
Op: I’m from Oahu! Where did you go? you been to Pearl Harbor?
All those bodies during the attack are still there.
Me: oh. No I didn’t get to go there.
Op: The oil from the massacre is still bubbling up to the surface. Can you read the line better now?
Me: it feels the same. Still blurry.
Op: you know my mom was neighbors with Obamas grandmother. She was the head of a bank. They called her the General because she was real serious. She was actually tall and muscular. Good family.
Me: I’m really gonna miss Obama.
Op: yeah Trump is real scary. We have to really get out there and protest the shit out of him. How about now? Can you see?
Me: yeah it feels much better.
Op: you can’t protest like you used to. You have to know when they’re gonna gas ya. I can’t get hit in the head any more. Too much blood loss. That’s it you’re all done. Give this slip to the lady in the front.
Me: thanks!

great at getting me an appointment on a weekend, ran my insurance with ease and provided all costs to me. great selection of frames as well.

This is my favorite LensCrafters! Ariana is the best. She was super awesome with helping me figure out how to optimize my insurance and it was slightly complicated/​annoying but she was extremely patient throughout the process. The optometrist was also super friendly and thorough. I switched over from another LensCrafters in midtown and he made the transition super easy. Also, I’m sure they offer the same products at every location but I loveee my new frames :). As long as the staff stay the same, I can see myself returning every year!

good experience here when i went on Sunday to go glasses shopping with my husband. the staff immediately greeted us and were friendly and helpful. they also went out of their way to make sure i was comfortable (i’m 9 months pregnant), which i really appreciated. was pleasantly surprised by my experience here.

I expect more since they are lens crafters, not like those mamapapa eye glasses shop. But I was wrong, staffs here are slow and not friendly, they make me feel like they don’t care, only the doctors are kind of nice, I will not recommend this store to anyone, go to mom and pap’s, they want your business bad, this lens crafters. Well, they don’t care

I patronize this location frequently. It is conveniently located downtown Brooklyn near all major transportation in the heart of Brooklyn Heights. I always walk out this place feeling like a straight rock star/​valued customer.
About a year ago I had an eye exam and I bought a pair of Coach sunglasses and Ray Ban sunglasses from this location. One of the lenses recently popped out of the frame and I did not have the paperwork with me, however that was not a problem the young lady who sold me the frames from last year immediately recognized me and fixed the frames without the hesitation or receipt… for absolutely free.
I was thoroughly impressed, great customer service, attention to detail, fast, and friendly service.
I also picked out some new frames that I would like to purchase in the future and the young lady was nice enough to write this SKU number of the frame so when I decide to make the purchase I will have the correct glasses of my choice on record there at the store.
I shall return.

They agreed to put prescription lenses into my sunglasses and ended up disfiguring the frames. DO NOT GO TO THIS LOCATION

I first wandered into this LensCrafters about a year ago, choosing it because of the important characteristic that it was right across the street from my workplace. I walked in, and was seen by Dr. Gurprasad almost immediately. When the lenses he prescribed me weren’t in stock, the sales staff were happy to throw me a few sample lenses for each eye to tide me over (along with free lens solution – sweet)! I thought this was as good as it could get. i. Was. Wrong.
Fast froward to this week, when I experienced a sudden feeling of irritation in my eyes, along with photosensitivity so bad I could barely keep them open. I stumbled down Court Street, eyes nearly shut, and threw myself on the mercy of LensCrafters.
Well. Dr. Gurprasad (1) remembered me from my one visit of a year prior, (2) immediately gave me drops to numb the pain, and continued to be super mindful of my discomfort while performing the exam, a (3) quickly identified the problem, prescribed me an effective drug, made sure that an affordable generic was available, and scheduled a series of follow-​up visits. The cost of the first visit was $ 25; the two follow-​ups I have had this week have been free of charge.
I am so impressed with the professionalism of all the staff here as well as with the level of care I have received. I frankly had not expected a big chain like LensCrafters to provide this positive a patient experience. I will sing the praises of the Court Street LensCrafters to anyone looking for an eye doctor in the area.

I went in for a walk-​in eye exam. My exam was one of the best I’ve had, thanks to the thorough and attentive optometrist. All the staff were very friendly and accommodating as well!

Your pal Johnny has been clomping around on this earth long enough to witness his sexy MF shaking that ass orbs crumble into gloomy blues in need of bigger instruments (and not the kind YOU’RE thinking, with all due respect to the Great Prince of Minneapolis). But check this out. I’d been sporting a pair of glasses for AHE^&#$^#$&THROAT CLEARING#$&*&*&*f years and needed a new set of specs. Wary of offering my hotter than Ed Koch hot muffins to the cold corporate Visigoths carving up our borough with brazen brand names, but figuring that the «quality eyeglasses in about an hour» propaganda would get me the four-​eyed cure I needed before a big road trip, I set up an appointment, only to receive some of the rudest service I’ve seen since the Bay Ridge pizza girl gave me a slice of pepperoni with only two thin circles of meat. (Five minimum! That’s the Brooklyn Rule!) I’m not sure what I did to the lady, other than have the audacity to say «Hello.» But she resented examining my eyes, taking pleasure in commanding my chin upon that plastic rest and checking out my passable pecs through my black shirt the entire time — as if making up for centuries of patriarchal oppression. Now your pal is old school enough to get behind a bit of casual vengeance. But he don’t take too kindly to two layers of rudeness crammed into a stale tortilla when he’s been promised a passable seven layer burrito.
I was kept waiting for the doc a good thirty minutes after my scheduled appointment. The dude was competent, which is why LC ain’t getting a one star stinker from me. But when it was done and your pal Johnny selected two sets of frames, the lady who wanted to grab my chorizo was angrier and said they couldn’t put together the glasses for days! This after I was told by the doc that I could get something ready that day! So how do you like that? I left without a pair, but I still had my pair. Which is why I’m toasting this venomous dimebag outlet so that you don’t have to waste your time. Your pal hears that Optical Solutions runs a more honorable business, as does Milan Optique and DC Optics if you’re into fancypants valet parking and all that bourgie shit. But whatever your class, AVOID LENSCRAFTERS ON COURT STREET UNLESS YOU LIKE GETTING FAILED BOOTY CALL IN REVERSE AND BEING PUNISHED FOR BEING A GENTLEMAN! Ain’t no glasses worth misunderstanding like this. Your pal Johnny has his own problems with women. He didn’t expect to encounter more of them when getting some snazzy specs for the clubs.

I needed to get a new prescription, but not new frames. Going to LensCrafters (instead of a local independent business), I was worried both about getting a subpar exam, and that they’d push me to buy frames. Instead, I had quite a positive experience. The woman who did the initial part of the exam was very efficient, and Dr. Gurprasad was fantastic. He was friendly, thorough, and beyond giving me a prescription actually walked me through everything they’d learned from the exam. There was no pressure to buy frames, and I was in and out much faster than I’d expected.

An all-​around good experience at the eye doc. Dr. Gurprasad was quick, thorough, and detail-​oriented. He gave me a bottle of solution on my first visit, and on my follow-​up visit offered a different type of solution for my specific problem. I was seen promptly.

I’ve been to this lens crafters many times and have been satisfied with their doctors and service. Today I was there and the place is absolutely filthy. The showroom floor has obviously not been cleaned in weeks and the carpet in the exam area was caked with dirt and old black gum. It was disgusting. I’m happy to give it another try, but there’s something gross about having an eye exam and looking down at the carpet to see such filth.

I was able to walk-​in and make an appointment that day. I got a brand new pair of glass frames that day. The lady who gave me the preliminary tests for color blindness and puff of air test was really nice. I thought everyone who works there is pretty helpful. I felt like she was really supportive and definitely took her time assisting me with my decision. It usually takes a while for me to pick out a frame that I prefer. Thanks Lenscrafters!

Okay, some people warned me about here but I did not listen. My wife went to get some glasses, and when she called they said they are ready; wait no they are not; no wait they are ready.
My wife was not happy with them; when I went back to get a refund they treated me like I was in the wrong. The counter girl in her zeal to show how wrong I was pushed her finger nail hard into the non-​touch screen computer monitor. I will go with my wife back to the one at Kings Plaza, where while I hate Kings Plaza, they know how to treat customers.

I wanted to have an eye exam because I’ve been experiencing headaches and a friend recommended Lens Crafters. I was surprised, but he’s worn glasses for years and said they’re as good as any doctor he’s gone to. I don’t have a lot of experience with eye doctors, but I was completely satisfied with the thoroughness and level of service I got from the doctor here at 121 Court. The price seemed completely reasonable too. The only reason I knocked a star off is that the staff was a little bit young and unprofessional. They seemed to be doing everything by rote, mumbled so I had trouble understanding them, and while they weren’t rude, they weren’t friendly either.

I went to update my glasses since I have literally been murdering my contact lenses. The ladies were very nice and helpful and maximized my benefits. I must have spent an hour and a half trying to pick out a pair of frames and the lady helping me had no problems helping me and offering her opinion. It came to a point where I even would have said «OK lady pick a frame and get the hell out», but I never felt rushed and really enjoyed my experience there. They have a good selection of frames and accessories for eye wear.
I can only say this for the 2 employees who were present at the time (i’m awful for not getting their names after spending all night with them). Anyway, I would definitely continue to come here for my eye services even though its a bit of a trek from my apt.

I’m a contact wearer… but after an eye issue I said «Maybe I’ll wear my glasses more often so my eye won’t fall out.»
Of course eyewear is fashion, so I needed to get some new frames. I’ve been coming to this LensCrafters for the past 2 – 3 years and I haven’t been disappointed.
They have a great selection from Versace to Mode. You can definitely find something that suits your style. They seem to always have a special going so it’s not to expensive so you can buy 2 pair if you like to change it up like me. They also take INSURANCE!!! THANK YA!!!
The staff is helpful, especially Carleen (I think that’s how she spells it). She always helps me pick out the right frames & she’s honest about how they look. She will not say they look good just to get you to buy.
If you need some new specs I say try it out.

My review is targeted less at the actual competence of the doctors themselves and more at the ridiculously onerous and outrageously expensive policies of Lenscrafters overall.
Got my eyes checked, paid $ 150+, went back for the requisite follow up but had an eye infection at the time. Infection cleared up, but then months later realized that they never actually gave me a prescription. I called back and they said that my prescription was never finalized because I was supposed to go back a third time. They claimed I had a history of infections which was why this was necessary. That is funny because this was my first visit to Lenscrafters so they would know NOTHING about my medical history. Also, you guys are optometrists, not ophthamalogists! So yeah. They made that shit up so I would have to go back a third time AND pay an additional $ 79 for the privilege of having the doctor see me because too much time had lapsed after my last visit.
Recap: 2 eye appointments, $ 150 later, no prescription. Decide for yourself if you want to come here.

I’ve been wearing glasses almost my entire life but have always gone to small opticians, so was hesitant to go to a «chain». My fears were unfounded:
The staff were professional
The optometrist was professional, thorough and pleasant
The facilities and equipment were first rate
They accept my health insurance eye care plan
The optician explained the lens options and pricing clearly
They were cool with setting lenses into the two frames I brought and didn’t try to pressure me into buying their frames
They delivered on time
I’ll be going back for my next pair!