Lou’s Auto Specialties

Last week around Sept.4, 2014, I visited Lou’s Auto at Coney Island Ave to have my HID lights converted back to original factory settings, after 40 minutes of waiting he said it done, he charged me 75.00 for the job and I tip the worker 20 dollars for his time.
Three days later my right head light went out and wouldn’t turn on, I called the shop for 2 days and nobody answers the phone; then the left headlight went out as well; I decided to visited the shop Tues Sept. 9, after 4pm and I was told to come back tomorrow because the worker that worked on my car had already left.
I visited the next day, which it’s today and the worker that worked on my car drove it in, 20 minutes the guy comes out and stated he was given the wrong bulb type when he called it in and the bulb blew out as well as the wire. That I had to pay an additional 35.00 for the correct bulb. Now whats wrong with this picture?
Why would a auto shop that does this kind of job all the time don’t keep a chart of which bulbs converts to what; and I’m the customer and he screwed up on my vehicle, I didn’t get no apology, they wanted the money.
I will never go back for no other alterations on my vehicle, they show no compassion or remorse. I had to take time off from work to take my vehicle back, I was driving with high beams on all these days, could of been stop by the cops. That place is SHIT.
BAD SERVICE, BAD CUSTOMER SERVICE!
I just pray my lights don’t go out again; and if it does I’m going some place else. N. M

These guys are the BEST! I’ve been going to Lou’s for years for car alarms, electric window repairs.
This time I dropped off my car in the morning to remove a hands free mount for a cell phone and to check out a parasitic short that has been draining my battery. Got it back in the afternoon and everything was taken care of. They price was more than reasonable for the work they did. I will always be a Lou’s customer for all my cars.
Charlie is the owner/​manager as well as the master diagnostician. He is fantastic! I highly recommend them for all your auto needs.

DON’T BRING YOUR CAR HERE FOR ANYTHING.
The owner never got in touch with me, only writing that lame remark here. I never should have went there. This place should be closed down. I’ll ask you again… WHERE’S MY MONEY? Nothing you did on my car was done right. I hope people reading this will understand how bad you and your shop suck. Bring your car anywhere but here. This guy did nothing but mess up my beautiful Jaguar and take my money. All talk. «I’ve been here for so long» … well, it’s time to close up shop and I hope my reviews help.

I just went there to have some keys made and the cabin air filter changed. A very good experience and the price was right.

My family and I have been going to Lou’s Auto for as long as I can remember. I have always received nothing but reliable and quality service at a great price.
Even after moving to New Jersey, I still found myself making the trip down to Coney Island Ave. for the overall experience Lou’s Auto has to offers its customers.
If reliability and trustworthiness are qualities you are seeking in an Auto Specialty then look no further, Lou’s Auto is your place. And remember to ask for Charlie!

Lou’s Auto, Well, what can I say? They took care of my Air conditioning, heating, electric window motor, etc. The service was above and beyond what I had expected.
Whenever I call Charlie, the owner, he has either given me sound advise or came to my rescue. Their prices are very reasonable. Top service.
Ladies, Here is the man who will help take care of your car. You dont need anyone else. No I am not related in anyway, just a very satisfied customer. Want to give credit where credit is due.

Lou’s is ideal for all the repairs you need that aren’t covered on your car’s warranty, or that your dealership’s service department just refuses to deal with, such as finding the cause of an electrical problem. But who’s Lou? There’s no Lou. It’s been Charlie for as long as I’ve been going there, many years. Charlie is great diagnostician and a straight-​talking guy who gets things done well, and quickly, and at a fair price. He does a lot more than what’s listed on the menu. Just ask. Yesterday Charlie installed a «nerf bar» (side bar, running board, whatever you want call it) on my SUV and I was in and out within 1 hour. Last year I got my side mirror knocked off so I went right over to Charlie and got a new one right away. Before that, Charlie fixed the power window motors that gave out on my previous car, a minivan. Just be forewarned: no credit.

Lou’s Auto Specialities is the best shop to work with. Recently I had to replace my windshield on my 2012 Honda Pilot EX. The owner Charlie was highly professional and helpful. My car was repaired when promised and the workmanship was impeccable. I drove my car from Staten Island for these repairs. I highly recommend this auto shop. We should have more shops like this.

The reason why I travel from Long Island to Brooklyn is because this is the only shop that I trust. I have been a loyal customer to Lou’s for the past 17 years. The owner is honest, the workers get the job done quickly. They have fixed my car alarm that would not stop going off, fixed the crack in my window, installed a radio in my husband’s work car, fixed my heat and ac. I recommend Lou’s auto to all my friends and family. They all call me back thanking them for sending them to such an honest place with reasonable prices.

Lou’s Auto Specialties is the BEST auto shop in the tri-​state area! The entire staff but especially the owner is very helpful and honest with you at all times. I come out my way here because this place does not try to scam you esp. since I am a woman.
One time i came in because my trunk would not open without the key. The owner took a look at it and within seconds he fixed and did not take a penny from me! My trunk had some sort of inside the trunk lock and he showed me it so I could avoid the problem. Other places would have charged me at least $ 50 for this and try to scam me but not this place!
I come here for all my car needs, from a broken window, new car alarms, .to a new sound system.
The staff and owner all know what they are doing and there is a reason why its been open for over 30 years!